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Castlegate Lights Reviews

4.9 Rating 1,916 Reviews
99 %
of reviewers recommend Castlegate Lights
Read Castlegate Lights Reviews
Castlegate Lights 5 star review on 28th November 2025
Peter Sass
Castlegate Lights 5 star review on 10th October 2025
Glynis Ward
Castlegate Lights 5 star review on 10th October 2025
Glynis Ward
Castlegate Lights 5 star review on 10th October 2025
Glynis Ward
Castlegate Lights 5 star review on 2nd August 2025
Kathryn M Moore
Castlegate Lights 5 star review on 9th March 2025
Mark Stevenson
Castlegate Lights 5 star review on 9th March 2025
Mark Stevenson
12
Anonymous
Anonymous  // 01/01/2019
First class service. Light delivered within 24 hours of ordering.
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Posted 2 years ago
I was very pleased with the light, the service and delivery. Thank you.
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Posted 2 years ago
Fabulous service. Could not have been more helpful via the phone and delivery so quick!! Delighted thank you!
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Posted 2 years ago
Great range of products, easy to navigate website and very helpful customer service makes this a must-go-to for domestic lighting, inside and outside
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Posted 2 years ago
Great service. Beautiful lamp. Arrived two days after ordering. Very well packed. Would recommend this company.
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Posted 2 years ago
Good selection of stock, keenly priced and superb customer service. I ordered at 9 at night and had the following day before 10 in the morning. Amazing!
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Posted 2 years ago
Originally ordered this product from B&Q but after 8 days of waiting I looked online and luckily found this company. Not only did they promise delivery in 2 days (which they delivered on) but they also were 20 pounds cheaper than B&Q. The item is perfect, exactly as described and I couldn't be happier.
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Posted 2 years ago
Excellent service and lovely lights!
Castlegate Lights 5 star review on 11th August 2023
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Posted 2 years ago
Rosie was most helpfull as i had to order over the phone.
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Posted 2 years ago
I would like to thank the ladie who sorted out my missing delivery, it arrived the next day after I informed castlegate it wasn't delivered. A1 TOP CLASS SERVICE. Thank You..
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Posted 2 years ago
Very pleased with quality of tripod lamp
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Posted 4 years ago
Excellent products and service.
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Posted 3 years ago
I bought over ?1000 worth of fittings. They were all Illuminati lights. Gorgeous modern style to suit my new home. Electrician booked. All ready to go. First wall light had a piece missing - nothing to support glass shade. Then of the four matching pendants for the hall - two had cool white lights and two had warm white lights (and they look very different.) Neither problem was actually down to Castlegatelights, but to their supplier. My contacts at Castlegatelights have been very helpful, but I have had to rebook the electrician and have more time out of the office to facilitate the refitting, delivery and collection of the 'problem light fittings. Speedy, friendly customer service from Castlegatelights when I contacted them about my complaint.
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Posted 7 years ago
Excellent service and product. Wall lights look great . Thank you.
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Posted 4 years ago
Fantastic customer service next day delivery Nothing broken or faulty. Can?t get better than that.
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Posted 5 years ago
I ordered a Candle Bridge after the festive season had come to an end!! My original one gave up the ghost after many years of pleasure so I replaced it with a battery operated one, big mistake it turned out to be rubbish!! I searched online and found Castlegatelights website and selected a really up market looking one, yes it cost a few pounds more (I got it in the sale) but hey ho you get what you pay for!! It has a beautiful finish, 1.6m length cable and shines really brightly!! I've only been able to use it for 2 nights following this Christmas BUT packed it away safely and sooooo looking forward to getting out for next Christmas.
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Posted 7 years ago
I found the website very helpful and received prompt replies to all my email queries. The lights arrived within a few days and were well packaged, with no breakages. They looked every bit as good in real life as the pictures on the website. Would definitely recommend Castlegate.
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Posted 10 years ago
Lovely shades and quick and easy delivery.
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Posted 7 years ago
The goods are excellent, arrived promptly and the tracking information provided was clear and accurate. The lights were VERY well packed and the price was very good and cheaper than other places I looked at for the same item. I was so impressed that I have since ordered more fittings and the staff have been very helpful. Overall - very impressed and definitely recommend.
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Posted 12 years ago
Nice product, quick delivery, well packaged.
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Posted 5 years ago
Castlegate Lights is rated 4.9 based on 1,916 reviews