“I found the website very helpful and received prompt replies to all my email queries. The lights arrived within a few days and were well packaged, with no breakages. They looked every bit as good in real life as the pictures on the website. Would definitely recommend Castlegate.”
“The goods are excellent, arrived promptly and the tracking information provided was clear and accurate. The lights were VERY well packed and the price was very good and cheaper than other places I looked at for the same item. I was so impressed that I have since ordered more fittings and the staff have been very helpful. Overall - very impressed and definitely recommend.”
“Ordering very easy with polite , efficient lady. Parcel, with fragile items extremely well packed , was delivered on time. Price paid for the lights was very competitive. I would certainly order from Castlegatelights again and would thoroughly recommend them.”
“Easy ordering. The lampshades are a very good quality. Highly delighted with them. Came extremely well packed and in good time. Would highly recommend this company. Thank you for the very good service I received.”
“I wanted a Tiffany light for my very tall hall way. An Edwardian house needs the right accessories and this meets the bill very well. I am decorating my hall around the colours in this light and it is looking very good indeed. The uplight shows the patterns on the Tiffany light to their best advantage. We are very pleased with the purchase.”
“I have been most impressed with the service received from Castlegate Lights. Delivery of items ordered was prompt and to be given an hour window for delivery was a welcome surprise. Items always arrived well within the time. I had occasion to take advantage of the 'swap' service, once because I wished to simply exchange the lights I had originally chosen due to size and on the second occasion due to an imperfection. The staff at customer services were helpful, pleasant and understanding - couldn't have asked for more. I would definitely recommend this company.”
“Hi, Big thankyou to the friendly and helpful staff.My beautiful light fitment arrived on time and although one of the crystals was missing ( no fault of Caslegate Lights ) they contacted the supplier and I received the missing part in a couple of days !!. What service ! Can't thank them enough ,will definitely recommend them to friends and family. Very best wishes . Jackie Anthony”
“Castlegate were the 4th company I tried for a replacement for a broken light. Good looking light fitting and arrived promptly and undamaged, what more can you ask for. Still waiting for two of the credits from other companies who turned out to have no stock available for a long time! Thanks Castlegatelights”
“I ordered online a very easy process, I received delivery exactly as promised a one hour window and the lights were less than half the price of a well known store "that's never knowingly undersold"”
“Very quick and reliable service. The product I ordered had to be returned/replaced due to a fault but again this was done quickly. Great customer service.”
