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Cashmere & Cotton Reviews

4.9 Rating 1,759 Reviews
97 %
of reviewers recommend Cashmere & Cotton
4.9
Based on 1,759 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Cashmere & Cotton Reviews

About Cashmere & Cotton:

We believe in great quality, long-lasting clothes which you'll love to wear for years to come. With over 30 years of experience, we only offer 100% pure cashmere. No mixing of fibres, just 100% in everything we do.

Visit Website

Phone:

01829 219016

Email:

info@cashmereandcotton.co.uk

Location:

Unit 1&2, Bakery Offices, Gunnery Mill,
Unit 1&2, Bakery Offices, Gunnery Mill
Cheshire East
CH3 8JA

Write Your review

Anonymous
Anonymous  // 01/01/2019
Great service! Particularly impressed with the notification explaining why my order hadn't been sent out immediately.good to deal with a company that cares about its customers.
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Posted 2 years ago
Customer service is amazing, Tracy Farrow has sorted out a few problems I had while buying items online while abroad. So very efficient and helpful. Thank you
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Posted 2 years ago
Excellent quality, very soft and warm. Definitely recommend this kimono top.
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Posted 2 years ago
Absolutely amazing, cannot find were it has been mended
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Posted 2 years ago
Great company, great quality.
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Posted 2 years ago
Excellent in both customer service and quality of repair.
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Posted 2 years ago
Excellent service and knitwear’s as always
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Posted 2 years ago
Very happy with fast delivery, colours are great and suttle! Quality very good. Service friendly! Why I did not 5 stars is, because the arm length of the sweater was too short, and the given advise at the summerfair at Olympia, I was told to pull them longer...?! I thought this was not professional. Eventually I bought the fingerless gloves, got rid of the thumb and wear them upside down, in order to elongate the sleeves, this works wonderfully well, but adds £49.- to the price.
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Posted 2 years ago
Perfect blue tank top. I returned the Chinchilla as colour didn't suit. Still waiting for my refund. Tops arrived promptly and in excellent wrapping.
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Posted 2 years ago
I have several Cashmere and Cotton jumpers and love all of them. They are my go to shop for all of my jumpers now, lovely quality, good service, beautiful styles and colours. Always get so many compliments when I wear them. However best of all is the service, I had an issue with a cardigan that I had ordered, nothing wrong with the cardigan just felt it didn't suit me and wouldn't get the best wear out of it. I contacted C&C out of hours and got a very prompt reply that evening, agreeing I could return the item. Now that's what I call customer service. If I didn't love C&C before I do now.
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Posted 2 years ago
Just loved my jumper , it fits perfectly and such a beautiful colour. So very pleased with the attention and care you put into presentation. Thrilled and. Thank You All. Valerie
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Posted 2 years ago
The quality and styling of Cashmere and Cotton are excellent. Orders arrived swiftly and well packaged.
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Posted 2 years ago
The website was easy to follow (as I am of an advanced age and find many counter intuitive). My jumper arrived as promised and is lovely. Definitely 5 stars.
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Posted 2 years ago
My order was delayed which meant it wasn’t going to be with me in time for what I wanted it for, but email to request a refund and it was done without any hassle. Thank you. And for that reason I would order again from this company as the customer service was excellent.
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Posted 2 years ago
Loving my jumper
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Posted 2 years ago
Always good, fabulous cashmere, friendly helpful service, especially Tracey, such a treat.
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Posted 2 years ago
My Kimono was lovely I get a lot of cashmere from cashmere & cotton great service and lovely clothes
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Posted 2 years ago
Delighted with the soft and flattering Eva sweater so bought the matching scarf. A very cosy ensemble.
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Posted 2 years ago
Lovely product as described, very quick delivery and well packaged. I bought a cardigan as I feel the cold and I love cashmere as it’s so light to wear and keeps you so warm. I also wanted to make sure that this company has got policies in place. The humane treatment of animals is important to me and once I knew about the cruelty towards the goats I knew I couldn’t buy it anymore so it’s really heartening to find a company that looks after the animals. Please make more of this in your website
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Posted 2 years ago
Perfect item perfect packaging - I now have 6 jumpers - love the styles and gorgeous colours
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Posted 2 years ago
Cashmere & Cotton is rated 4.9 based on 1,759 reviews