Cashmere & Cotton Reviews

Name: Cashmere & Cotton
Address: Unit 1&2, Bakery Offices, Gunnery Mill, Unit 1&2, Bakery Offices, Gunnery Mill, Cheshire East
Rating: 4.85

4.9 Rating 1,619 Reviews

96 %

of reviewers recommend Cashmere & Cotton

4.9

Based on 1,619 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Cashmere & Cotton:

We believe in great quality, long-lasting clothes which you'll love to wear for years to come. With over 30 years of experience, we only offer 100% pure cashmere. No mixing of fibres, just 100% in everything we do.

Visit Website

Phone:

01829 219016

Email:

info@cashmereandcotton.co.uk

Location:

Unit 1&2, Bakery Offices, Gunnery Mill,
Unit 1&2, Bakery Offices, Gunnery Mill
Cheshire East
CH3 8JA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Less then mediocre cashmere quality Very disappointed feels mixed Buying cashmere for over 40 years and i know the difference Payed over a£110 for bad quality A rip off totally !”

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Posted 5 days ago

“Beautifully soft cashmere jumpers & scarves. Vibrant colours, just gorgeous. Easily the best cashmere jumpers I've ever bought. Great customer service too and delivery is really quick. Would highly recommend!”

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Posted 2 weeks ago

“Wonderful customer service very helpful”

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Posted 2 weeks ago

“So pleased with my Yak and Alpaca pocket jumper. Feels lovely on and I’ve had lots of compliments! Such a great colour too. Excellent service and beautifully packaged.”

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Posted 2 weeks ago

“Lovely cashmere jumper, really pleased with it”

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Posted 2 weeks ago

“I bought at Spirit of Christmas and the items needed to be sent. I identified the address but my purchases were sent to the wrong address. I have now manged to retireve them by gong in to London (one week later.)”

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Posted 2 weeks ago

Dear Mary, Thank you for sharing your experience with us regarding your recent order. We're pleased to hear that you managed to retrieve your items, but we're truly sorry for the inconvenience caused by the mix-up with the address, as expressed during our call. This is not the standard of service we strive for, and we appreciate your understanding as we work to improve our systems. If there's anything more we can do to assist you or enhance your shopping experience, please don't hesitate to reach out. Best wishes, Tracy

Posted 2 weeks ago

“Lovely helpful staff and thrilled with the three items of clothing I bought. Very good quality cashmere!”

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Posted 2 weeks ago

Dear Valued Customer, Thank you so much for your wonderful 5-star review of Cashmere & Cotton! We’re absolutely delighted to hear that you found our staff helpful and that you’re thrilled with your clothing purchases. Your satisfaction means the world to us, and we’re committed to providing the highest quality cashmere for our customers. We can’t wait to see you again for more fabulous finds! Warmest wishes, Tracy

Posted 2 weeks ago

“Have been buying Cashmere and Cotton for a while , fantastic stuff and they are very nice and friendly 😀”

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Posted 3 weeks ago

Dear Lynsay, Thank you so much for your fantastic 5-star review of Cashmere & Cotton! We’re absolutely delighted to hear that you’ve been enjoying our products for a while now. Your kind words about our friendly service mean a lot to us! We’re committed to providing high-quality items and exceptional customer experiences, and your support truly motivates us. We look forward to welcoming you back for more lovely finds in the future! Warmest wishes, Tracy

Posted 2 weeks ago

“Most helpful both online and at Olympia. Would love more pastel colours.”

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Posted 3 weeks ago

Dear Valued Customer, Thank you immensely for your amazing 5-star review of Cashmere & Cotton! We’re thrilled to hear that you found our assistance helpful both online and at Olympia. Your feedback is invaluable to us! We appreciate your suggestion for more pastel colors and will certainly take it into consideration as we continue to expand our offerings. Your satisfaction is our priority, and we look forward to welcoming you back for even more lovely pieces in the future! Tracy

Posted 2 weeks ago

“Excellent, usual items. Staff super helpful.”

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Posted 3 weeks ago

“Great company to do business with. Good quality products, different colours and the sort of clothes you always feel good in. They are also quick to credit your account if the items don't suit.”

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Posted 3 weeks ago

Dear Hazel, Thank you for your fabulous 5-star review of Cashmere & Cotton! We’re so pleased to hear that you’ve enjoyed our quality products and the variety of colors we offer. It truly makes our day to know that our clothes make you feel good. We appreciate your recognition of our swift account credit process as well. Customer satisfaction is at the heart of what we do! We can’t wait to see you back soon for more delightful shopping experiences! Warmest wishes, Tracy

Posted 2 weeks ago

“Great service, great products!”

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Posted 3 weeks ago

“Lovely quality product. Have had to return the scarf as it wasn’t quite the right colour. Hopefully, the item will be refunded promptly.”

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Posted 4 weeks ago

Hi Joanna, thank you for your review. I’m glad to hear you loved the quality of the scarf! I’m sorry that the color wasn’t what you expected, and please be assured that we will process your return as soon as we recieve your item back . Please know your satisfaction is very important to us, and I hope you’ll find the perfect item in the future. Warm regards, Tracy Farrow

Posted 4 weeks ago

“Item arrived very quickly. Lovely jumper, super soft. Happy customer.”

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Posted 1 month ago

“Lovely quality, style and choice of colours”

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Posted 1 month ago

“Love this company. Love the choice of quality cashmere never had an issue with any product. Have bought many items from them and they arrive very quickly.”

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Posted 1 month ago

“Very efficient, quick postage and beautifully wrapped. Fantastic quality cashmere.”

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Posted 1 month ago

“Excellent high quality product- so pleased ordered another.”

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Posted 1 month ago

“Beautiful cashmere jumpers & scarves, which wash beautifully. Over the years I have bought a range of colours & wear all year round through the seasons.”

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Posted 1 month ago

“Soft, luxurious jumper. Generous proportions”

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Posted 1 month ago

Cashmere & Cotton is rated 4.9 based on 1,619 reviews