Cash Register Group Reviews

Name: Cash Register Group
Address: Unit 5 Bramery Business Park Alstone Lane Cheltenham Glos GL51 8HE, Cheltenham
Rating: 4.84

4.8 Rating 1,067 Reviews

97 %

of reviewers recommend Cash Register Group

Company Reviews

Metrics

Info

4.8

Based on 1,067 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cash Register Group:

We are a specialist cash register company. We are the largest authorised Main Dealers for Casio, Olivetti, Sam4s and Sharp in the UK. We have worked with over 58,000 customers worldwide since 2003.

Visit Website

Phone:

0800 161 5622

Email:

info@cashregistergroup.com

Location:

Unit 5 Bramery Business Park Alstone Lane Cheltenham Glos GL51 8HE
Cheltenham
GL51 8HE

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Cash Register Group 5 star review on 14th July 2022

Richard Briggs

Cash Register Group 5 star review on 25th November 2021

Edison Vejzi

Cash Register Group 5 star review on 6th August 2020

Cash Register Group 5 star review on 30th July 2020

Anonymous

Anonymous // 01/01/2019

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“very helpful and what i ordered works well”

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Posted 1 year ago

Thank you James for the review

Posted 1 year ago

“Great price and speed of delivery was very good .”

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Posted 1 year ago

Thank you Robert for your review

Posted 1 year ago

“There was imperfections around the top of the scoop bowl. Advised they was hand made and that the rest of the stock was the same therefore no point returning it”

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Posted 1 year ago

Thank you for the feedback, Samantha! We really appreciate you taking the time to share your experience with Cash Register Group. We are thrilled to hear that you are having a great experience. Our team is dedicated to providing the best customer service possible, and we strive to make every customer experience positive. If there's ever anything you need help with or want to chat about, we'd love to hear from you! Thank you again for your kind words!

Posted 6 months ago

“Goods received as ordered and in good time.”

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Posted 1 year ago

Thank you Richie for the review

Posted 1 year ago

“Unbelievable service, delivery by courier, the package had been split in transit and re-sealed by courier and not putting both items back. CRG accepted the explanation and sent another pack free of charge.”

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Posted 1 year ago

Thank you Charles for the review

Posted 1 year ago

“Good product prompt service”

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Posted 1 year ago

Thank you Mr Jeffrey for your review

Posted 1 year ago

“CRG , used this company few times purchase a new epos system and I just want to say how impressed I am with it , definitely recommend it , and also took out software program on monthly basis, if you need new till and very quick and good service I would definitely recommend”

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Posted 1 year ago

Thank you Richard for the review - we are very happy that you are liking your new system with Register software

Posted 1 year ago

“Excellent and prompt customer service rapidly answers any questions via email Louise was super helpful”

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Posted 1 year ago

Thank you Vicky for your review

Posted 1 year ago

“Excellent service but unfortunately had to return as device is taking long to set up and customer service from pos was bit off”

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Posted 1 year ago

Thank you Jigna for the review

Posted 1 year ago

“Very efficient service friendly and helpful thanks”

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Posted 1 year ago

Thank you Eric for your review

Posted 1 year ago

“From deciding which cash register to get right to the delivery, Cash Register staff were helpful, responsive and professional. I used their chatline as well as emailed their staff, and they were always prompt and informative in their response. We opted for the Gold Programming which means Cash Register programmed the till for us, saving us time and hassle. When the machine arrived, it was therefore ready to use, with the buttons printed to specification. An excellent service and an excellent product, I would highly recommend them.”

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Posted 1 year ago

Thank you for the review - we are glad we could help and provide a good level of service for you

Posted 1 year ago

“Always good prices speedy delivery and helpful staff with cash till issues”

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Posted 1 year ago

Thank you Sheila for the review

Posted 1 year ago

“Excellent service, good product. Instruction manual could be improved but I was soon advised when I did online chat. Happy to recommend and buy again. So far the machine has worked well and perfect for our application.”

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Posted 1 year ago

Thank you Michael for the review

Posted 1 year ago

“CRG were able to supply at short notice an EPOS bundle to match my needs. I was missing part of the order, but this was quickly replaced and I had very good assistance with a small query over the set up of the equipment”

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Posted 1 year ago

Thank you Tom for the review

Posted 1 year ago

“Excellent service - was received next day Many thanks to Louise who was particularly helpful during ordering process”

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Posted 1 year ago

Thank you Julie for the review - we shall pass the thanks onto Louise for you

Posted 1 year ago

“Amazing from start to finish. Just the best customer service, advice and technical support from Shane. Nothing too much trouble. Super quick delivery. Both the hardware and software are perfect for our needs and very easy to use. Thank you so much.”

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Posted 1 year ago

Thank you Wendy for the review - we will pass the thanks to Shane for you

Posted 1 year ago

“Fantastic support, both in advice regarding most suitable cash register through to after sales service when I needed a little technical help. Would highly recommend.”

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Posted 1 year ago

Thank you Jane for the review

Posted 1 year ago

“New part fixed our till. saved us buying a new till. One less thing to worry about. Thanks again.”

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Posted 1 year ago

Thank you Tony for the review - we are glad we could help you with the part for your machine

Posted 1 year ago

“Right so i had been overpaying for my previous epos system for some time, it was £60 a month but being the main hub of the retail operation in my business i was reluctant to change it, they very kindly sent me an email on news year day to say that prices were going up to £139 a month and this gave me the motivation to ditch the cloud based solution at lightspeed (clue in there)... i have over 20 years in retail so know all about being ripped off and over paying for things so took the effort to shop around and discovered CRG, i went for a complete package that was around £550 and had the Register software solution at £30 a month. I asked questions prior to purchase via online chat which were answered quickly and correctly, the order arrived the very next day and everything was as it should be, had a question about downloading the software which was fixed over the phone in one phone call. when it came to setting up the hardware in my shop we hit a stumbling block, the machine would not work with my barcode scanner, at this point customer service was stress tested thoroughly, emails went back and forth between myself and CRG, i had a phonecall with the support behind the Register software, both levels of service were above and beyond what you would expect these days. After much head scratching and frustration all round, it transpired the software had a compatibility issue with the android version in the hardware, unfortunately time was of the essence so i wasnt able to wait for a fix, the hardware was swopped for a compatible unit no quibbles and everything worked as it should. software is spot on, does everything we would want it to and the hardware is sleek modern and functions as it should. Customer service is outstanding, and the monthly subscription was set up with no drama, wouldn't hesitate in recommending this company, its products and the register software”

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Posted 1 year ago

Thank you Neil for the review - we are glad that you are enjoying the Register software it has alot of benefits for a company. We are glad to have helped with set-ups etc

Posted 1 year ago

“Very good customer service”

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Posted 1 year ago

Thank you Prisca for the review

Posted 1 year ago

Cash Register Group is rated 4.8 based on 1,067 reviews