Cash Register Group Reviews

Name: Cash Register Group
Address: Unit 5 Bramery Business Park Alstone Lane Cheltenham Glos GL51 8HE, Cheltenham
Rating: 4.82

4.8 Rating 1,220 Reviews

96 %

of reviewers recommend Cash Register Group

Company Reviews

Metrics

Info

4.8

Based on 1,220 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cash Register Group:

We are a specialist cash register company. We are the largest authorised Main Dealers for Casio, Olivetti, Sam4s and Sharp in the UK. We have worked with over 58,000 customers worldwide since 2003.

Visit Website

Phone:

0800 161 5622

Email:

info@cashregistergroup.com

Location:

Unit 5 Bramery Business Park Alstone Lane Cheltenham Glos GL51 8HE
Cheltenham
GL51 8HE

Write Your review

Tell us how Cash Register Group made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cash Register Group 5 star review on 30th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and great price. Customer service were so helpful with setup patient and non judgemental with us non tech oldies.”

Helpful Report

Posted 1 month ago

“I cannot recommend them higly enough because my order of parts for my cash register were lost by Royal Mail and after 8 days of waiting I contacted CRG who responded positively and very quickly by replacing the lost parts and delivered them to me within 24hrs with DPD. Michael Morris (Banbury Borough Bowls Club)”

Helpful Report

Posted 1 month ago

“Delivery was quick, key in general was expensive and not the original casio key only went with this company as thought would be original, only find out there selling on ebay for cheaper and u get the same key, so overall fast delivery service but price is way high so I know I next time but live and learn and burn the money.”

Helpful Report

Posted 1 month ago

hi Darryl, your review is linked to a Sharp key and not a Casio key - so not sure if you have placed multiple orders. On the Sharp order (invoice 150232) I can confirm this is an official key by Sharp and not a copy, which you will find on eBay from other sellers. Prices for discontinued items are driven by the manufacturer, which like all parts are very expensive in relation to the original price of the item. I dont believe we list the Sharp keys on eBay - only our own website, so possibly you aren't comparing the same item or seller.

Posted 1 month ago

“Good description of product and excellent speedy delivery .”

Helpful Report

Posted 1 month ago

“Nice web site, full details and helpful videos. Very quick delivery and also programmed to our requirements so the cash register is ready out of the box. Great service which I would highly recommend”

Helpful Report

Posted 1 month ago

“I couldn’t get the till to do what I needed iPhones and a person helped me do it. Thank you”

Helpful Report

Posted 2 months ago

“Good stuff. Worked as needed thank you”

Helpful Report

Posted 2 months ago

“from start to finish, couldn't ask for better service”

Helpful Report

Posted 2 months ago

“Well packaged and good delivery time”

Helpful Report

Posted 2 months ago

“The people on the end of the telephone are always super helpful and amazingly patient, being able to talk us through any problems we might be having with the till”

Helpful Report

Posted 2 months ago

“Have used the company for a few years now. Always ready to help. Give good advice when required. Very prompt and quick with delivering my item . Highly recommend them for your cash register needs”

Helpful Report

Posted 2 months ago

“Great customer service, rang with a problem got help straight away …problem solved !”

Helpful Report

Posted 2 months ago

Hi Charmain, Thank you so much for your fantastic review! We're delighted to hear that our customer service team was able to assist you promptly and resolve your issue. It's always our goal to provide quick and effective help, and we're glad we could meet your expectations. Your feedback is greatly appreciated! Best wishes, Team Cash Register Group

Posted 2 months ago

“Fast reliable service!”

Helpful Report

Posted 2 months ago

Hi Mark, Thank you for your wonderful review! We're thrilled to hear that you found our service fast and reliable. It's our priority to provide efficient solutions, and your feedback truly motivates us to keep up the good work. If there's anything else we can help you with, don't hesitate to reach out! Warm regards, Team Cash Register Group

Posted 2 months ago

“Hi, Great service and speedy delivery. Many thanks.”

Helpful Report

Posted 2 months ago

“Having used CRG for the first time I asked loads of questions on the call to make sure I had exactly the right screen and it would be compatible with our current equip, all went well with next day delivery system up and running. Thank you”

Helpful Report

Posted 3 months ago

“Lots of different options for what I needed, once I chose delivery was speedy and well packaged! I’ve used them a few years ago and again recently definitely my go too for cash drawers/inserts and other pos items!”

Helpful Report

Posted 3 months ago

“Excellent service.”

Helpful Report

Posted 3 months ago

“Very professional service I can give 5 stars out of 5 👌”

Helpful Report

Posted 3 months ago

“very helpful CS. quick responde everytime”

Helpful Report

Posted 4 months ago

“Absolutely Frustrated with the women who answered the phone. I could not hear her and she does not speak clearly and then when I asked for help she was trying to read the manual while I was phoning from abroad. I said to her please take my number and call me back or get someone else to call me. Absolutely very dissatisfied with my experience. I called three times and she hung up on me twice! AFTER SENDING THIS REVIEW THE DIRECTOR CONTACTED ME IMMEDIATELY AND SORTED EVERYTHING OUT AND WAS VERY HELPFUL I AM NOW VERY HAPPY AND GRATEFUL POSSIBLY THE STAFF MEMBER NEEDS TO BE ADDRESSED BUT THE COMPANY ITSELF IS REALLY RESPONSIVE! THANK YOU !!!”

Helpful Report

Posted 4 months ago

Dear Customer, We sincerely apologize for the frustrating experience you had with our customer service. Your feedback is important to us, and we regret that our communication fell short of your expectations. We strive to provide clear and helpful assistance, and it seems we missed the mark during your calls. We appreciate you bringing this to our attention and will ensure further training for our staff to prevent similar issues in the future. Your concerns regarding hanging up are particularly troubling, and we will address this internally. Thank you for your understanding, and we hope to have the opportunity to earn back your trust. I have emailed you step by step instructions for the query you had. Hopefully this resolves the outstanding issue - but please let me know if further support is required. Warm regards, Team Cash Register Group

Posted 4 months ago

Cash Register Group is rated 4.8 based on 1,220 reviews