Cartridge Shop Reviews

Name: Cartridge Shop
Rating: 4.77

4.8 Rating 17,328 Reviews

100 %

of reviewers recommend Cartridge Shop

Company Reviews

Metrics

Info

4.8

Based on 17,328 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge Shop 5 star review on 3rd March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speed of delivery ,price and product good. Did not like the telephone call I got before dispatch trying to get me to change to a different brand for more money . Very pushy”

Helpful Report

Posted 1 year ago

Good morning Yvonne Thank you for your review. It's great to hear that you have been happy with delivery and product we supplied. I am sorry you were not pleased with the after sales call you received, this was not our intention. I have removed your details from the aftersales database. Should you require any further assistance, please feel free to contact us. Kind Regards Marianne

Posted 1 year ago

“The cartridges arrived safely, but after putting them into my printer it was said that the cartridges were empty so had to get somebody to go through the system on my laptop to get them to work. I was not very happy about this.The printer is now up and running but it was very annoying at the time.”

Helpful Report

Posted 1 year ago

Good morning Cicley Thank you for your review. I am sorry you had a problem installing your cartridges, but please to hear this is now resolved. We do offer a 100% satisfaction guarantee, so if you do need assistance, please contact us at help@cartridgeshop.co.uk or on 0207 7410060 I hope this helps. Kind regards Marianne

Posted 1 year ago

“My cartridges arrived quickly and were well packaged. Cartridge shop is always my first choice for replacement ink cartridges, as they offer good value for money and provide a great service.”

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Posted 1 year ago

“Always excellent !”

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Posted 1 year ago

“Good product but the price is bit higher!”

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Posted 1 year ago

“Not used the cartridge yet, but speedy”

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Posted 1 year ago

“The service and understanding was good, sadly the product failed. My thanks to Simon &Emma for their help. Alastair”

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Posted 1 year ago

Good morning, Thank you for leaving the review, I am sorry to hear you have had an issue with one of the products we supplied. Its great to hear that Simon and Emma helped, I will ensure your feedback is passed to them. Many thanks Hayden

Posted 1 year ago

“Always very quick simple and reasonably priced. Thank you.”

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Posted 1 year ago

“Very prompt delivery, had a slight problem with one cartridge, contacted customer services who very patiently talked me through it. Efficient and pleasant to deal with.”

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Posted 1 year ago

“Always prompt and efficient, would recommend the company to everyone.”

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Posted 1 year ago

“Although I struggled to get to checkout I contacted Neil, patiently helped my order through. Brilliant as I’m not computer savvy. Speedy delivery and clear email messages. Very satisfied and will use this company again. Hope Neil still works there….”

Helpful Report

Posted 1 year ago

Dear Judith, Thank you for taking the time to write this review. I will pass your comments onto Neil. Kind Regards Siobhan

Posted 1 year ago

“I really like the price and availability of products, however, the constant prompting to stop buying genuine products and buy your cheaper so-called compatible products is annoying so one star off.”

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Posted 1 year ago

“The company’s own products are very good quality but it’s recycling could be better than having to travel to a shop to deliver toners to”

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Posted 1 year ago

“Quite happy with the cartridges I ordered. So far they seem just as good as the Canon ones.”

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Posted 1 year ago

“Good selection of re-con printers.Mine was brand new but old model which was what I wanted”

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Posted 1 year ago

“Speedy service.”

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Posted 1 year ago

“Now I’m registered it’s easy to find what I want”

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Posted 1 year ago

“Excellent service. Very good price. Would have given 5 stars but had a few cartridges that didn't work - on these occasions replaced with another spare cartridge and no problem so not my printer at fault. Did mention this but my comment was ignored! That said, I have used the Cartridge Shop for many years and I have remained loyal.”

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Posted 1 year ago

“I have used Cartridge Shop many times and found their prices for HP Cartridges very competitive and their delivery service good so would recommend them THE BIKER MAN”

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Posted 1 year ago

“paid for next day delivery but it was 2 days”

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Posted 1 year ago

Good morning Nigel Thank you for your review. Please accept my apologies for your order taking longer to reach you than anticipated. I can see your order was placed during the period of time when there was a lot of industrial action by Royal Mail, this had a knock on effect with all couriers across the board. We were not offering a guaranteed next day service during this time, as DPD advised that deliveries were taking between 48 and 72 hours. However, their service was more reliable than Royal Mail during this time because of the backlogs caused due to the strikes. Kind Regards Marianne

Posted 1 year ago

Cartridge Shop is rated 4.8 based on 17,328 reviews