Cartridge Shop Reviews

4.8 Rating 17,285 Reviews
100 %
of reviewers recommend Cartridge Shop
4.8
Based on 17,285 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy

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Very quick once order has been put in. Usually choose Cartridge shop to deal with
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Posted 3 months ago
Fast and efficient serviced thank you! I found that Cartridge Shop had my speciifc HP cartridges at a time when I couldn't get them direct from HP. (Not 5 stars as prices are higher and delivery is extra.)
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Posted 3 months ago
I have been happy with Cartridge Shop for many years. Only one bad call when I bought similar cartridges instead of original for my hewlett packard printer it just didn’t like them😳😳
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Posted 3 months ago
Good morning Doreen, Thank you for your review and continued custom. I am sorry you had a problem with a compatible cartridge a few years ago, I can see that a refund was issued to you. Kind Regards, Marianne
Posted 3 months ago
Good service
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Posted 3 months ago
OK***********
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Posted 3 months ago
Good web site, easy to order. No problems experienced although compatible cartridges seem prone to leak on installation more than original manufacturer cartridges.
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Posted 3 months ago
Customer service is a strong point with problems handled effectively and positively. Product quality is good but a little more expensive than some competitors, I am currently experimenting to see if cheaper really does mean better, though I suspect it isn't.
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Posted 3 months ago
Emma was very easy to deal with and went beyond what I expected
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Posted 4 months ago
Thank you for your 4 star rating of Cartridge Shop, GeoffB! We are truly grateful to hear that Emma was very easy to deal with and went beyond what you expected. We appreciate your positive feedback and thank you for your support.
Posted 4 months ago
Service excellent. Product very very poor
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Posted 4 months ago
Cyan cartridge would not work when installed. Took it out, put it back and then it worked!!
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Posted 4 months ago
Always efficient
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Posted 4 months ago
Have always found your service quick and good. Problem this time in that the new cartridge has not solved my problem (machine, a Brother I have acquired recently, still says it needs new cartridge. Suspect problem with machine not cartridge, but too busy over this festive period to investigate further._)
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Posted 4 months ago
So far, as always prompt; always quality
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Posted 4 months ago
I was looking for a replacement printer and having decided on the type I wanted, I search and found Cartridge Shop to be the best price with great delivery options. The printer arrived quickly and undamaged.
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Posted 4 months ago
I have used this company for some years and have not had any problems. The delivery time is excellent as is the cost.
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Posted 4 months ago
Not all stock available Good service when things go wrong
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Posted 4 months ago
Just discovered this company recently, what a find! They provide an efficient, economical service that competes favourably against its rivals.
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Posted 4 months ago
Does the job, comparative prices, but Quidco cashback doesn’t usually work, so I sometimes use other companies.
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Posted 4 months ago
good service.
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Posted 4 months ago
Cartridge Shop provides a speedy and efficient service. Over the past several years I have bought several ink cartridges from them which all worked perfectly. There was only one cartridge which was a duplicate that I bought but did not use for about 6 months which I could not fit into my printer despite it appearing to be a perfect duplicate of the original make which I had to discard. On the whole their service and product have been first class.
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Posted 4 months ago
Good afternoon David, Thank you for your review. I will contact you directly to help resolve this matter for you. Kind Regards, Marianne
Posted 4 months ago
Cartridge Shop is rated 4.8 based on 17,285 reviews