Cartridge Shop Reviews

Name: Cartridge Shop
Rating: 4.77

4.8 Rating 18,332 Reviews

99 %

of reviewers recommend Cartridge Shop

Company Reviews

Metrics

Info

4.8

Based on 18,332 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Cartridge Shop 5 star review on 23rd August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from Louis and Simon regarding an issue I had with a cartridge, all sorted really quickly 👍 Thanks!”

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Posted 1 year ago

Thank you for your fantastic 5-star review! We're thrilled to hear that Louis and Simon provided great service and resolved your cartridge issue quickly. Your satisfaction is our priority, and it's always rewarding to know our team is making a positive impact. If you ever need further assistance or have any questions, don’t hesitate to get in touch. Thanks again for your kind feedback! Best regards, Gemma Cartridge Shop

Posted 1 year ago

“Lucy A was very helpful organising cartridges being sent out to me. Thank you 5*”

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Posted 1 year ago

Hi Chris, Thank you so much for your amazing 5-star review! We're delighted to hear that Lucy A was so helpful in organizing your cartridges. If you need any further assistance or have any questions in the future, feel free to reach out. Thanks again for your kind words! Best regards, Gemma Cartridge Shop

Posted 1 year ago

“Always deal with Cartridge Shop and no probloms so far”

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Posted 1 year ago

“Gemma was very helpful and professional when I reached out to report about the toner I bought a couple of months ago. She provided guidance and arranged for a replacement when one of the toner didn't work. Thank you Gemma.”

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Posted 1 year ago

Good morning, David, Thank you so much for your wonderful 5-star review! We really appreciate your kind words about Gemma’s professionalism and assistance. It's great to know she was able to guide you and arrange a replacement for your toner. Should you need any further help or have any questions in the future, please don't hesitate to reach out. Thank you once again for choosing Cartridge Shop! Best wishes, Cartridge Shop

Posted 1 year ago

“A great service. Select your printer from their huge list, so you know you are selecting the exact cartridge for your printer. They offer top brands and 'compatibles', these are excellent for everyday printing needs and cope well with photograph quality. The order process is quick and easy to navigate. The delivery time is amazing. I am a regular customer and have never been disappointed. Highly recommend this company.”

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Posted 1 year ago

“Louis was most helpful to me as sometimes I am very confused with ordering.”

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Posted 1 year ago

Good Afternoon, Thank you so much for taking the time to share your feedback about Cartridge Shop. We appreciate your kind words and are absolutely thrilled that you had a positive experience with Louis. We understand that everyone's needs are unique, and we are always here to assist you. If you ever need any help or have any further questions, please don't hesitate to reach out to us. Our friendly team is dedicated to providing assistance and finding the best solutions for you. Once again, thank you for your valuable feedback. We truly appreciate your support and hope to have the opportunity to serve you again in the future! Warm regards, Lindsay Cartridge Shop

Posted 1 year ago

“I always use compatible inks from The Cartridge Shop. They are WAY cheaper than the 'real' thing and every bit as good, the quality is undeniable. I have never had any issues with these inks and I've been using them for over 10 years!”

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Posted 1 year ago

“Quick and efficient service”

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Posted 1 year ago

“Seems like a cheaper way of buying cartridges but I have come across a few black cartridges that are just not up to scratch. The printing comes out smudgy, bleary and broken - I clean and align the printer heads but the only way to solve this problem is changing the cartridge. I do wonder if it's a false economy.”

Helpful Report

Posted 1 year ago

Dear Alison, Thank you for taking the time to leave a review. I am sorry to hear you are having an issue with the black cartridge you have purchased from us. I will ensure a member of our customer service team contacts you shortly to discuss this issue with you further. Kind Regards, Lindsay Cartridge Shop

Posted 1 year ago

“Ive been using The cartridge shop for a number of years . Ordering is simple and delivery quick. i have had no problems with compatible cartridges for my Epson printer.”

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Posted 1 year ago

“Wonderfully efficient service.”

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Posted 1 year ago

“Good site nice staff”

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Posted 1 year ago

“Always quick to respond. Good value for money. Very pleased with the service”

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Posted 1 year ago

“Having become a bit confused trying to clear my basket. Requested some help, received a prompt reply from Sarah R who checked out my account to confirm all was well, offered some guidance, and sent a follow up Email to ensure I was completely satisfied. Top Customer service from Sarah R.”

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Posted 1 year ago

Good morning, Thank you for the fantastic 5-star rating of Cartridge Shop! We truly appreciate your support. We're thrilled to hear about your positive experience with our customer service representative, Sarah R. I will let her know. Kindest regards, Caroline. Cartridge Shop.

Posted 1 year ago

“The cost has gone up since you"merged" with some other organisation or whatever you did.”

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Posted 1 year ago

Good morning Mr Prall, Thank you for your review. I am sorry that you have seen an increase in price since your last order. We do try and keep our prices as competitive as possible. To receive special prices and discount codes, please sign up for our newsletter on our website. Kind Regards, Marianne

Posted 1 year ago

“From ordering on line to item delivered was very easy and efficient.”

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Posted 1 year ago

“They are my first opinion of cartridge supplier.”

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Posted 1 year ago

“I use this review panel to say thank you to Liam and Sarah for quickly sorting a problem with the delivery service sending the ink we ordered back to them. They quickly changed the delivery service and got it re-sent.”

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Posted 1 year ago

Good morning, Thank you for taking the time to leave a review, I will let Sarah and Liam know. We are delighted to hear that they were able to swiftly resolve the issue with the delivery service. We look forward to serving you again in the future! Kind regards, Caroline. Cartridge Shop.

Posted 1 year ago

“Excellent service. Reasonable prices. Used them for many years - always been satisfied albeit with the very occasional dud cartridge - I did mention on those occasions but no response.”

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Posted 1 year ago

Dear David, Thank you for taking the time to leave us a review, we really appreciate it. I am sorry to hear that you had some issues in the past. Our Customer Service team will be in touch shortly. We look forward to dealing with you again. Kindest regards, Caroline. Cartridge Shop.

Posted 1 year ago

“Good service - shame that they charge postage, though!”

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Posted 1 year ago

Cartridge Shop is rated 4.8 based on 18,332 reviews