Cartridge Shop Reviews

Name: Cartridge Shop
Rating: 4.77

4.8 Rating 18,290 Reviews

99 %

of reviewers recommend Cartridge Shop

Company Reviews

Metrics

Info

4.8

Based on 18,290 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Cartridge Shop 5 star review on 3rd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Left me with a new cartridge I am unable to use in my printer or return to you because I opened it and found it didn't fit. Yes, i ordered it but with all the very confusing codes I mistakenly ordered the wrong one. now I find you won't exchange it for the right one! Fail to see where customer care comes in! As a 77yr old pensioner, I would have expected a little more flexibility. I don't have the budget for another one so thanks to your 'rules' my printer is unuseable in the near term.”

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Posted 3 years ago

Thank you very much for your feedback, Colin. I truly appreciate you taking a moment to let me know about your experience. I'm sorry that you were sent a cartridge which was incompatible with your printer, and had to open it to find this out. I understand that it can be especially difficult to find the right one with the different codes. I apologize that we cannot exchange it for the right one as per our returns policy. Unfortunately but as this has been opened and removed from all it's packaging it is no longer in a sellable condition and therefore wont be able to accept this back I'm afraid. If there is anything else we can do to help please do feel free to contact us. Thank you and I apologise again for the inconvenience. Kindest regards, Si

Posted 3 years ago

“These are good cartridges at a reasonable price. Delivery was fast.”

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Posted 3 years ago

“An extremely satisfying service.”

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Posted 3 years ago

“The best customers services ever. on top of that fast prompt delivery.”

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Posted 3 years ago

“This was an easy purchase. The price was right, the website was simple to use and the delivery was right on time (I needed the replacement pretty quick and got it!). Would definitely use again.”

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Posted 3 years ago

“Used these a few times now and all good.”

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Posted 3 years ago

“Got an original Epson cartridge in 48 hours from ordering, my printer took dislike to 3rd party types”

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Posted 3 years ago

“Amazed how soon I received my order. Thank you.”

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Posted 3 years ago

“I have used the Cartridge Shop a few times now for replacement cartridges and other items. Good products with great service with speedy delivery”

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Posted 3 years ago

“Cartridge Shop are easy to purchase from & have always provided a speedy delivery. Excellent company!”

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Posted 3 years ago

“Competitive price and speedy delivery.”

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Posted 3 years ago

“What you need in the Cartridge world this is the place to go . They are "Brill's"”

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Posted 3 years ago

“Great service, ideal product”

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Posted 3 years ago

“Competitive prices, excellent product range, first class quality, fast delivery. Says it all really!”

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Posted 3 years ago

“excellent and prompt service. good value, will recommend to friends and colleagues”

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Posted 3 years ago

“Prompt service, packaging good”

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Posted 3 years ago

“I ORDERED A CARTRIDGE AND GOT A CARTRIDGE”

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Posted 3 years ago

“Polite, helpful and very prompt response to orders Well done”

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Posted 3 years ago

“Good prices. Good quality. Quick delivery.”

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Posted 3 years ago

“Excellent service from first click to delivery.”

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Posted 3 years ago

Cartridge Shop is rated 4.8 based on 18,290 reviews