Cartridge Shop Reviews

Name: Cartridge Shop
Rating: 4.77

4.8 Rating 18,161 Reviews

100 %

of reviewers recommend Cartridge Shop

Company Reviews

Metrics

Info

4.8

Based on 18,161 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge Shop 5 star review on 3rd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I normally telephone to place my order I always find the staff very helpful and friendly. I purchased some inks and before I had chance to use them my printer packed up no problem I packed them up and returned them to Cartridge Shop and I received a refund So I am a very satisfied customer.”

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Posted 2 years ago

“Very good service but do find that the prices are a little bit too high.”

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Posted 2 years ago

“easy to buy things good delivery”

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Posted 2 years ago

“Prompt efficient affordable service, what's not to like.”

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Posted 2 years ago

“David was very professional and accommodating when I wanted to order my Hp print cartridges and the code I was using was out of date. Prefer to use this company as the cartridges last longer than competitors.”

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Posted 2 years ago

Thank you, Paul, for your five-star rating of Cartridge Shop! We're so pleased to hear that David was professional and accommodating when you needed to order your HP print cartridges and that the code you were using was out of date. We're thrilled to hear that you prefer to use our shop as our cartridges last longer than competitors!

Posted 2 years ago

“Thank you to Chris I had a problem with a order and delivery Royal Mail. I went with the cheapest delivery service as there was no rush for me to recieve still sent out quick but I was deliverd a empty parcel by royal mail with a note saying sorry for for the damage to the parcel with a phone number to ring royal mail. I rang cartridge people and the phone was answerd by Chis he was very pleasnt to me from the off once he understoud my issue he sorted out straight away by sending me a replacement parcel and next day delivery with DPD and at no cost to me and also they reimburst my origanal postage fee. This is something they undertook and it was through no fault on thier part it was royal mail who had damaged, lost the contents. First time I have used this company but not the last. Thankyou again to Chris for the speed that they resolved this issue Regards John”

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Posted 2 years ago

Thank you so much for your 5 star rating of Cartridge Shop, John! We appreciate you taking the time to write a review and thank you too for the kind words for Chris. We are happy to have resolved the issue quickly.

Posted 2 years ago

“Very helpful. Delivery good.”

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Posted 2 years ago

“Great efficient service. Recommended.”

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Posted 2 years ago

“I received my order within 20 hours of placing it which was really exceptional. One of the ink cartridges was faulty so I got in touch immediately, and Shaun who handled my complaint sent me clear instructions via e-mail on how to resolve the problem. As it turned out it was found that the cartridge was faulty and Shaun replaced the faulty cartridge by return of post. Top marks top man.”

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Posted 2 years ago

Thank you so much for the 5-star rating, Bob! We are glad to hear that you are happy with the quick delivery and top-notch customer service. It means a lot to us. Thank you for sharing your great experience with us!

Posted 2 years ago

“Helpful and efficient”

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Posted 2 years ago

“I have shopped with Cartridge Shop for many years and appreciate the speed of delivery and the quality and choice of goods.”

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Posted 2 years ago

“Great products at a fair price. Deliveries always on time.”

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Posted 2 years ago

“Great cartridges, great prices, all swiftly delivered. Thank you.”

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Posted 2 years ago

“Good service and Guarantees honoured I have been using your company since 2016 because your service is very good and you honour your guarantees. On 04/08/2023 Rachel responded and resolved my query very quickly. Well done keep up the good work. Date of experience: 04 August 2023”

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Posted 2 years ago

Thank you so much for your 5-star rating of Cartridge Shop. We really appreciate your support and are delighted that you've had such a positive experience with our service and we honor our guarantees. We're also thrilled to hear about your experience with Rachel and how she quickly answered your query. We'll keep up the good work and thank you for your loyalty since 2016. It's always a pleasure to serve you!

Posted 2 years ago

“Quick reasonably priced service”

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Posted 2 years ago

“Speedy and efficient service”

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Posted 2 years ago

“Exactly what I required!”

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Posted 2 years ago

“Efficient service and value for money prices, That is all a customer needs!”

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Posted 2 years ago

“A very good service from start to delivery of order.”

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Posted 2 years ago

“timely delivery and quality product”

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Posted 2 years ago

Cartridge Shop is rated 4.8 based on 18,161 reviews