Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 129,499 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 129,499 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We did have a defective cartridge, but Lindsay was very helpful with quick responses over email to troubleshoot the problem and get a replacement sent out.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for your review, We’re glad Lindsay was able to help quickly and get a replacement sent out. If you need anything else, please let us know. Kind regards, Team Cartridge People

Posted 3 months ago

“I have been a regular customerv for several years now, but I now find your cartridges are not compatible with my HP Envy printer. My recent order which I had on standby ready to use just will not work. Can I return them to you? I will require an HP black cartridge as soon as possible. Can you help please”

Helpful Report

Posted 3 months ago

Thank you for your review, We’re sorry to hear your cartridges aren’t working. I can see you have spoken with us and we have refunded you. for these. Kind regards, Team Cartridge People

Posted 3 months ago

“I spoke to Liam and he was great in sorting out my problem very quickly and efficiently. Well done Liam”

Helpful Report

Posted 3 months ago

Thank you for sharing your review, Julie. We’re really glad to hear Liam sorted things out quickly and efficiently. If you need us again, you know where we are. Kind regards, Team Cartridge People

Posted 3 months ago

“My order was somehow delayed and I phoned and it was quickly resolved by a very lovley lady Thank you very much Marianne”

Helpful Report

Posted 3 months ago

Thank you for sharing your feedback. We’re really glad to hear Marianne quickly resolved the delay and provided helpful service. If you need us again, you know where we are. Kind regards, Team Cartridge People

Posted 3 months ago

“My order was somehow delayed and I phoned and it was quickly resolved by a very lovley lady Thank you very much Marianne”

Helpful Report

Posted 3 months ago

“always delivered as said”

Helpful Report

Posted 3 months ago

“assisted by Marianne over the phone who went above and beyond the call of duty in guiding and helping me complete my order.What patience and understanding she has thank you Robert”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to share your feedback. We’re really glad to hear Marianne went above and beyond to assist with your order. If you need us again, you know where we are. Kind regards, Team Cartridge People

Posted 3 months ago

“Lindsay was quick and effective in resolving a problem with my order. Thank you.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your feedback. We’re really glad to hear Lindsay was quick and effective in resolving your order issue. If you need us again, you know where we are. Kind regards, Team Cartridge People

Posted 3 months ago

“Received outstanding customer service from Hannah. She helped me to resolve my issue with our new printer. Issue was resolved quickly.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your feedback. We’re really glad to hear Hannah provided outstanding customer service and helped resolve your printer issue quickly. If you need us again, you know where we are. Kind regards, Team Cartridge People

Posted 3 months ago

“Fast and efficient purchase and delivery. Great company.”

Helpful Report

Posted 3 months ago

“Really pleased to receive a phone call after placing my initial order telling me how I could save money by going for Cartridge People ink cartridges, rather than the printer manufacturer's own brand cartridges. ( I had experienced problems doing just this with another company's cartridges.) I'm pleased to report that the Cartridge People cartridges are working well and have been accepted by my printer: I shall be re-ordering from them aagain!”

Helpful Report

Posted 3 months ago

“Si Bennett responding quickly to my query on recycling which was very helpful.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your feedback. We’re really glad to hear Si responded quickly to your recycling query and that it was helpful. If you need us again, you know where we are. Kind regards, Team Cartridge People

Posted 3 months ago

“Phil was extremely helpful. He suggested the most economical way to purchase what I wanted and I am most grateful for that. Best wishes Jill Brandt”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to share your feedback. We’re really glad to hear Phil was able to help you find the most economical way to purchase what you needed. If you need us again, you know where we are. Kind regards, Caroline. Team Cartridge People.

Posted 3 months ago

“Spoke to Si Bennett today who solved my printer/ink problem”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to share your feedback. We’re really glad to hear Si Bennett was able to help solve your printer/ink problem. If you need us again, you know where we are. Kind regards, Caroline. Team Cartridge People.

Posted 3 months ago

“The courier has not delivered the item after several days, and Rachel at Cartridge People offered immediately to resend it which I think is very good service.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to share your feedback. We’re really glad to hear Rachel was able to help by offering a resend promptly. If you need us again, you know where we are. Kind regards, Caroline. Team Cartridge People

Posted 3 months ago

“Although we have had issues with the cartridge we ordered, Alison has been great in helping us to get to a resolution, first with some testing, then ordering a replacement - thank you”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to share your feedback. We’re really glad to hear Alison was great in helping you reach a resolution and arrange a replacement. If you need us again, you know where we are. Kind regards, Caroline. Team Cartridge People.

Posted 3 months ago

“Liam was perfect. He helped me every step of the way to ensure I got the best cartridges and best price. Thank you so much. Will DEFINITELY use speaking again if I have any questions.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to share your feedback. We’re really glad to hear Liam was perfect and helped you find the best cartridges and price. If you need us again, you know where we are. Kind regards, Caroline. Team Cartridge People

Posted 3 months ago

“Thank you for your 5 Star service from order to delivery. I am a regular customer as you never let me down with the next day delivery no matter what time of day I place an order.”

Helpful Report

Posted 3 months ago

“Inputted incorrect email address an needed a invoice. E,ail sent an Chris had this sorted within the hour”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to share your feedback. We’re really glad to hear Chris sorted this for you quickly. If you need us again, you know where we are. Kind regards, Caroline. Team Cartridge People.

Posted 3 months ago

“Just had a very helpful bit of customer service (as always) from Cartridge People. New cartridges not printing, and Simon agreed right away to send me out a new set.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to share your feedback. We’re really glad to hear Simon was quick to arrange a replacement. If you need us again, you know where we are. Kind regards, Caroline. Team Cartridge People.

Posted 3 months ago

Cartridge People is rated 4.8 based on 129,499 reviews