Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 129,504 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 129,504 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although we have had issues with the cartridge we ordered, Alison has been great in helping us to get to a resolution, first with some testing, then ordering a replacement - thank you”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to share your feedback. We’re really glad to hear Alison was great in helping you reach a resolution and arrange a replacement. If you need us again, you know where we are. Kind regards, Caroline. Team Cartridge People.

Posted 3 months ago

“Liam was perfect. He helped me every step of the way to ensure I got the best cartridges and best price. Thank you so much. Will DEFINITELY use speaking again if I have any questions.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to share your feedback. We’re really glad to hear Liam was perfect and helped you find the best cartridges and price. If you need us again, you know where we are. Kind regards, Caroline. Team Cartridge People

Posted 3 months ago

“Thank you for your 5 Star service from order to delivery. I am a regular customer as you never let me down with the next day delivery no matter what time of day I place an order.”

Helpful Report

Posted 3 months ago

“Inputted incorrect email address an needed a invoice. E,ail sent an Chris had this sorted within the hour”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to share your feedback. We’re really glad to hear Chris sorted this for you quickly. If you need us again, you know where we are. Kind regards, Caroline. Team Cartridge People.

Posted 3 months ago

“Just had a very helpful bit of customer service (as always) from Cartridge People. New cartridges not printing, and Simon agreed right away to send me out a new set.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to share your feedback. We’re really glad to hear Simon was quick to arrange a replacement. If you need us again, you know where we are. Kind regards, Caroline. Team Cartridge People.

Posted 3 months ago

“I found the gentleman I spoke to very helpful and understanding and my order arrived so fast. thank you, excellent service”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to share your feedback. We’re really glad to hear you found Chris helpful and that your order arrived so fast. We’ll be here for any future needs. Kind regards, Caroline. Team Cartridge People

Posted 3 months ago

“With the professional service and help from Wiktoria, she managed to resolve a small issue with the delivery of the ink cartridges that i ordered, which i received the next day. I can honestly say that she is a great asset to the Cartridge people team.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to share your feedback. We’re really glad to hear Wiktoria provided professional assistance and helped resolve the delivery issue promptly. We’ll be here for any future needs. Kind regards, Caroline. Team Cartridge People.

Posted 3 months ago

“Having had bad experiences with nonbranded cartridges I was presuaded to try their own brand as manufactured from new and more capacity. Having installed and used must say impressed with sharpness of print and easy of installation.”

Helpful Report

Posted 3 months ago

“Fast efficient service, answered my query within a couple of minutes. Great chat line”

Helpful Report

Posted 3 months ago

Good afternoon, Thanks for taking the time to share your feedback. We’re really glad to hear the service was fast and our chat line helped. We’ll be here for any future needs. Kind regards, Caroline. Team Cartridge People.

Posted 3 months ago

“Called customer services to report a black cartridge not being recognised by the printer. A replacement is now on its way to me and hopefully this will work.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to share your feedback. We’re really glad to hear a replacement is on its way and hope it resolves the issue. We’ll be here for any future needs. Kind regards, Caroline. Team Cartridge People.

Posted 3 months ago

“Always offer a competitive price and delivery is very quick.”

Helpful Report

Posted 3 months ago

“Everything it is good. The goods, the deliverry. Nothing to say of negative.”

Helpful Report

Posted 3 months ago

“Liam from Customer Support Team has been very helpful and assisted us with our issue until it has been sorted. Thank you Liam :-)”

Helpful Report

Posted 3 months ago

Hi Marcela, Thank you for taking the time to share your feedback. We’re really glad to hear Liam from the Customer Support Team was very helpful and assisted until everything was sorted. We’ll be here for any future needs. Kind regards, Caroline. Team Cartridge People.

Posted 3 months ago

“Very pleased, goods well packaged , exactly as ordered , carefully packed , promptly delivered .”

Helpful Report

Posted 3 months ago

“Chris provided very clear and very helpful instructions on returning used cartridges for recyclint.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to share your feedback. We’re really glad to hear Chris provided clear and helpful instructions on returning used cartridges for recycling. We’ll be here for any future needs. Kind regards, Caroline. Team Cartridge People.

Posted 3 months ago

“Easy to order, competitive prices and swift delivery.”

Helpful Report

Posted 3 months ago

“I am very satisfied with the service and price and even having received a faulty cartridge it was replaced quickly with no hassle and i even received some tea bags as a goodwill gesture. I will continue using Cartrdige people”

Helpful Report

Posted 3 months ago

Hi Barry, Thank you for taking the time to share your experience. We’re really glad to hear you’re satisfied with the service and price, and that the replacement cartridge was handled quickly without any hassle. It’s great to know the goodwill gesture was appreciated. We’ll be here for any future orders you have. Kind regards, Caroline. Team Cartridge People

Posted 3 months ago

“Excellent service - requested an invoice and it was sent immediately by Sam.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for taking the time to share your experience. We’re really glad to hear the invoice was sent immediately by Sam and that you were satisfied with the service. We’ll be here for any future orders. Kind regards, Caroline. Team Cartridge People

Posted 3 months ago

“Order was delivered on time but was not happy with the aggressive sales pitch to change my order to own brand, the option was available from the start but I had chosen originals as my choice”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for your feedback, Steve. I am very sorry to hear that you felt the call was pressured. Their aim is to make you aware of better deals that you may have missed. I will pass your comment to a sales team manager to make them aware. If you’d like to discuss this further, please give us a call 0203 001 0234 Kind regards, Caroline Team Cartridge People

Posted 3 months ago

“I wish that I had come across Cartridge People before. You were £18 chaper than ordering the same Epson inks from Epson themselves and they arrived the next day. Excellent service.”

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Posted 3 months ago

Cartridge People is rated 4.8 based on 129,504 reviews