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Carpet Bright UK Reviews

2.7 Rating 144 Reviews

100 %

of reviewers recommend Carpet Bright UK

Company Reviews

2.7

Based on 144 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Carpet Bright UK:

Carpet Bright UK is an award-winning carpet cleaning company with over 20,000 positive customer reviews. We've recently been voted #1 Carpet & Upholstery Cleaners in London, Surrey, Kent, Sussex, Hertfordshire and Buckinghamshire.

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Phone:

020 3011 5590

Email:

info@carpetbright.uk.com

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Carpet Bright UK 1 star review on 9th June 2022

Carpet Bright UK 1 star review on 9th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dan was amazing at transforming my sofas and carpets! I’d been paranoid about doggie odours and with all the bad weather in recent months the amount of mud my furbaby carried into the house was astronomical. The sofas look like new and the carpet has come up a treat. Plus it all smells nice and fresh :-). Highly recommended. Thank you”

“Punctual, Friendly, Efficient and most importantly did a fantastic job bringing life back to a very very old and dirty carpet. Krasen is the guy to ask for. Joe Parent Zone”

“Excellent service from Petar Arnaudov. Really pleased with the results and good value for money.”

“We congratulate Zac on the great job he did on our carpets expecially the rug which he explained was difficult to clean but has come up really lovely now dry”

“Punctual and efficient. Carpet looked very good when job was completed. Would recommend to friends.”

“Very happy with my freshly cleaned carpets. Punctual, professional and friendly service. I would definitely recommend and use in the future. Thank you!”

“Polite, professional and friendly - Petar achieved great results with our carpets, following having the builders in, and made a scruffy favourite old armchair look good as new.”

“We have used Carpet Bright Uk for carpets & upholstery, even post red wine spillages as an emergency. Paul and the team are brilliant”

“Paul was very pleasant and did an amazing job with a very bad blood stain. Would be very happy to recommend him. Thelma , Ewell.”

“Rob was a true gent from the start, very professional and hard-working. He explained everything to me and I learnt a lot about my carpet and what NOT to put on it if I had a spill again. The carpets came up like new. I would recommend Carpet Bright and especially Rob. Employers of Carpet Bright are lucky to have an agent like Rob. If you are considering having your carpets cleaned ask for Rob you will not regret it Many thanks a great job”

“Dan from Carpet Bright did an excellent and professional job. The carpets look clean and smell fresh. Would definitely recommend.”

“We had our carpets cleaned on 24th July 2023. Jon Bartholomew was our Technician. An absolutely professional and seamless service from the point of booking the appointment through to the carpet cleaning itself. Jon did a wonderful job of cleaning our badly stained carpets! What a star and he was so polite and efficient. I would not hesitate to recommend Carpet Bright - Jon has made our house look like new! Thank you. The cost of the cleaning was reasonable too.”

“Was really disappointed with my carpets.Had better results with a local cleaner.Will not be using carpet bright again”

“Carpets look great. Tech was very polite. The stains on my couch are all still there. Frustrating since it was so expensive to clean.”

“Displeased with my overal clean to my carpets. I was told that when the carpet dried the high traffic areas would be 50% lighter.”

“Booking the job was very easy and Natasha was very helpful. The stain that we paid to remove is still showing after 2 cleans. :(”

“We probably not hire them again as stains resurfaced after 3 weeks of the clean. The employees were all very nice.”

“I have emailed several times and spoken to somebody from your company. They said the boss would ring back but after a week or so it hasn't happened! The carpet is still dirty in places.”

Hello, Thank you for the review. We would love the opportunity to put this right. Could you please call us on 020 3011 5590 to investigate and return to clean the affected areas. Thank you in advance.

“Fantastic service with friendly staff & great results; however the technician did turn up 2 hours late.”

“The office is very proficient, the time keeping good, but the overall results of the work disappointing.”

Hello William, I'm sorry to hear you weren't overly impressed with our results. We would love to speak to you regarding your clean and hopefully put things right. I have sent you an email directly. Kind regards, Carpet Bright UK

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Carpet Bright UK is rated 2.7 based on 144 reviews