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Carmats4U Reviews

4.8 Rating 13,428 Reviews

96 %

of reviewers recommend Carmats4U

Company Reviews

Product Reviews

4.8

Based on 13,428 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Carmats4U:

Welcome to Carmats4u.com, the longest running Car Mat Manufacturer for over 34 years.

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Carmats4U 5 star review on 22nd September 2022

Carmats4U 5 star review on 21st September 2022

Carmats4U 5 star review on 20th September 2022

Simon Dela Cruz

Carmats4U 5 star review on 20th September 2022

Simon Dela Cruz

Carmats4U 5 star review on 20th September 2022

Simon Dela Cruz

Carmats4U 5 star review on 19th September 2022

Carmats4U 5 star review on 12th September 2022

185

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Car mats are lovely but unfortunately they don't clip in on the drivers side”

Posted 10 months ago

“Ordered upper floor boot mat for 2022 id3, they sent lower floor mat, now to send back I've got to take multi photos and upload them and forward to carmats4u plus return unwanted mat. It fits lower floor so decided to keep incase I use lower floor but I won't order again from carmats4u and also this is not the first time I've had a fit issue.”

Posted 10 months ago

“Boot mat doesn't really fit, large gap at one side rear, cut completely wrong shape, despite their reg check suggesting it. Custom text is limited by what they perceive as copyright even though suggestions they made are copyright terms. Overall quality is not as good as expected either. I could have got a cheaper, thicker mat that didn't fit for less but went with this as it should fit. Disappointed.”

Posted 11 months ago

Hi David, I'm sorry to hear you're not satisfied. In regards to the shape you have received, would you mind contacting our support team via email with supporting photos? Our email address is support@carmats4u.com If you can include within your email, your order number and a photo of the fitting issue. We can then investigate and provide a prompt resolution. Also, in regards to copyright, we can't use anything that is relative to the make or model. We can use terms such a Sport, TDI or GTI as these are used across more than one manufacturer, so they are not copyrighted. I realise this is frustrating but we have to follow the guidance provided to us. Please do get back to us as soon as you can. Kind regards, Jamie Barke Sales Director

Posted 11 months ago

“Rubber car mats looking good and good fits. BUT Rubber boot mat not fit for purpose at all with this PRICE. Easier and cheaper to buy from anywhere else. Not as good as advertised and promised”

Posted 11 months ago

“Car mats are good, refund for delivery was quick. Problem was delivery, paid for next working day and the delivery took 12 days!! I suppose it was with Evri so what can you really expect from them. Think they should change couriers and use a decent firm.”

Posted 11 months ago

Hello, We are sorry to hear you've had a bad experience with your delivery. We do offer alternative Parcel delivery solutions at the checkout including DPD and Parcel Force. I'm pleased to read you were compensated for the delay. Thankfully, issues like this are very rare now so please if you choose to use us again, perhaps try one of our other delivery partners. If there is something else we can do to help, please get back in touch by emailing our support team: support@carmats4u.com Kind regards, Jamie Barke Sales Director

Posted 11 months ago

“Carpet boot mat for Volvo Estate: Nice thick fabric, seems robust; unfortunately not a great fit, it's skew; pity I needed it urgently for a holiday, otherwise I would have returned it.”

Posted 1 year ago

Hello, We're really sorry to hear you had an issue with your item. We would have been more than happy to investigate and replace if we had known. I'm so sorry, it could be that you needed a different variation perhaps? Please contact our support team as we may have able to offer a new solution? Our email address is support@carmats4u.com Kind regards, Jamie Barke Sales Director

Posted 1 year ago

“Quality less than expected. Rear ones not fit properly (3rd row)..”

Posted 1 year ago

Hello, I'm sorry to hear you're not satisfied, please contact us today and we will do our best to resolve any issues for you. We are here to help so please reach out as soon as you can? My email address is laura.lacey@uniqueproductsuk.com Kind regards, Laura Lacey Sales Manager

Posted 1 year ago

“The advert description on this company's web site states the executive range of car mats are of a " super thick quality " Well, I dont know where that comes from !!, was very disappointed and have questioned their description.... you can buy a budget range of car mats from halfords that are of a thicker quality material and half the price....have emailed company with these facts and of my dissatisfaction, was told to return them at my own expense and their thicker quality mats are available at double the price of the executive range.. not a mention of an offer of a refund....”

Posted 1 year ago

Hello, I'm really sorry to hear you're not happy with the product you have received from us. Of course, we are here to help so please would you mind dropping me an email with your order number and I'll be happy to investigate and offer a resolution. My email address is laura.lacey@uniqueproductsuk.com I would love to assist you so please email me as soon as you can. Thank you. Kind regards, Laura Lacey Sales Manager

Posted 1 year ago

“Found the car Matt’s, to be very prone to coming off the pegs on the driver side, and not of a great quality. Disappointed.”

Posted 1 year ago

Hi James, I'm sorry to hear you're having issues with the fixing system. It sounds like it could be faulty and you will be covered under our 12 month free manufacturing defects warranty. Please, if you can email me with your order number, I can then arrange for some replacement fixings to be sent to you. My email address is laura.lacey@uniqueproductsuk.com Kind regards, Laura Lacey Sales Manager

Posted 1 year ago

“Over priced and poor quality won’t be buying from here ever again Payed for quicker deliver, waste of money”

Posted 1 year ago

Hi Andrew, I'm sorry to hear you're not happy with the service and product. Of course, we are here to help so please would you mind sending me an email with your order number so we can discuss this further? My email address is laura.lacey@uniqueproductsuk.com Please, if you can contact me as soon as you can? Thank you. Kind regards, Laura Lacey Sales Manager

Posted 1 year ago

“Arrived as advised, fit well and quality and look is great.”

Posted 1 year ago

“Specified the model and manufactured date of my car . Checked a number of times before ordering and checked previous reviews. Was very disappointed to receive the mats and find that whilst they fit in terms of shape, the driver side mat has the holes for the hooks in the wrong place so cannot be fitted properly”

Posted 1 year ago

“I paid for the deepest pile. When I received these, they are not as deep/premium as the Halfords premium mats. So a bit disappointed to be honest. The delivery company left them outside hidden behind my bins but failed to put a note through my door. I found them by accident.”

Posted 1 year ago

“Purchased mats on 1st april. Booking was 3-8 working days. Waited until 7th working day (day 14 post purchase due to easter BH) and still no response so contacted company. They had still not sent the item. Was told would get an email that day to confirm shipping. Never received. Waiting until Day 17 post purchase and still have not received item and account says not received with delivery company. Do not trust this company. They have good value on mats but seeing as they don't actually deliver it is a waste of time. At time of writing still have note received the mats.”

Posted 1 year ago

Hi, Thank you for taking the time to leave us a review. I am ever so sorry to hear that these mats were not delivered to you within the allotted time. Sadly, due to the bank holiday, we were experiencing a bit of a back log as well as have a machine breakdown which sadly affected your order as it was the machine that attached heel pads onto our driver mats. I really do apologise for this, but if you would like to purchase with us in the future, please contact us at support@carmats4u.com and we would be more than happy to assist you and upgrade your shipping for you. Kind regards, The Customer Service Team

Posted 1 year ago

“Nice mats, however, I paid for next day delivery but did not receive them for 3 days. Phoned to query this on 2nd day, told they would investigate and get back to me, but I never heard back.”

Posted 1 year ago

“Had their products before with no issue at all. I'm still awaiting my latest mats to be delivered 11 days and counting after placing the order. Upon chasing it up I was informed there was a backlog due to a machine breakdown and they haven't even been dispatched yet. Ok these things happen but it would have been nice to be kept up to date with a call or email? Delivery expected 2 weeks plus after order placement. Not ideal.”

Posted 1 year ago

“Rather disappointed with the boot liner for my BMW X3 as it was a little too large for the boot, the (automatic) tailgate was hitting it and needed help to close. I had to cut about 5mm from the back edge to improve the fit.. not what I expect to have to do with a new item which is supposed to be a good fit..”

Posted 1 year ago

“Not as good quality as I expected. The plastic collars which fit around cars toggles were both not closed properly as the hole in the carpets were not finished off properly. I cut off excess pile and snapped the collars together myself. Wouldn't recommend, sorry”

Posted 1 year ago

“Average quality at best, poor fit. BMW 5 series 2017”

Posted 1 year ago

“The car mats don’t look anything like the premium ones I ordered”

Posted 1 year ago

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Carmats4U is rated 4.8 based on 13,428 reviews