Carmats4U Reviews

4.8 Rating 12,638 Reviews
96 %
of reviewers recommend Carmats4U
4.8
Based on 12,638 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Carmats4U Reviews

About Carmats4U:

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Carmats4U 5 star review on 22nd September 2022
Anonymous
Carmats4U 5 star review on 21st September 2022
Craig
Carmats4U 5 star review on 20th September 2022
Simon Dela Cruz
Carmats4U 5 star review on 20th September 2022
Simon Dela Cruz
Carmats4U 5 star review on 20th September 2022
Simon Dela Cruz
Carmats4U 5 star review on 19th September 2022
Nick
Carmats4U 5 star review on 12th September 2022
Andy
185
Anonymous
Anonymous  // 01/01/2019
Firstly, the following feedback opinions are purely my own. I have no connection to the firm. I first ordered mats from Carmats4U around 4 years ago for my previous car. I needed mats, I didn't want bog standard 'universal' ones, so after some online research I opted to try this company, a purely 'gut feeling' on my part, so part of me was ready to chastise myself for paying more than I needed to! The first thing that struck me after placing my order, was the fact that right from the off (placing my order), right through cutting and onto finishing the mats I received updates by email advising me of the stage they were at. The mats were delivered within the time frame I was given, and once they arrived, and removed from the packaging it was clear that I had made a good decision to use Carmats4U. I didn't buy the superior quality ones, but even so, the finishing of the mats and contrasting mat edging was quality. Maybe it's because I'm getting older, but having custom fitted mats makes all the difference to the interior of a car. They seem to soften noise within the vehicle, and they make it really cozy for the driver and passengers. It's not just pleasing asthetics that are affective either, there is also a safety aspect too. I find that universal mats have a tendancy to move around in the driver's footwell, and there is a real issue with the mat 'rucking' up underneath the vehicle pedals. Anyway, fast forward 4 years, old car traded in for a newer used one. I left the mats in the older car, and quite honestly, despite the efforts of various grandkids, and my wife, the mats showed little sign of wear. A quick shake, and vacuum was all that was required. I now have a 'newer used' car, and the first thing I did upon its collection was get online and ordered some new mats....! I didn't contemplate going elsewhere other than Carmats4U, I knew what I would be getting, so there was no point in changing supplier. One change that I did make was purchasing a higher quality of carpet for the mats. There was no other reason for the upgrade other than I fancied treating myself !! The mats have arrived, the email updates were as thorough as my previous experience, and they are in my vehicle. If you are in the market for damn good quality mats that fit properly, and wear well I can only point you in the direction of this company! Also, if you read the above review with a degree of scepticism (as I probably would), then just take 2 nuggets of advice from it all. 1. Buy cheap buy twice and 2. If a 10 year old granddaughter without any prompting says 'oh grandad, I like the new mats, what a lovely colour', then that itself is all you need to know!!!!
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Posted 2 months ago
Easy to order easy to contact great product
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Posted 6 minutes ago
Great mats, just the job.
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Posted 1 hour ago
Disappointing delivery time 3 to 5 days became 14 days ,rubber mats a prefect fit although very slippery under feet and a bit on the “thin” side having said that I suppose you get what you pay for !
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Posted 1 hour ago
The cars mats are excellent. Perfect fit, lovely finish. Only down side was it took quite a while to get them. Had to call twice to chase the order. But once they arrived they are excellent.
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Posted 1 hour ago
Excellent carpets, fit perfectly. Great value. The email query I had was responded to within a hour.
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Posted 2 hours ago
Another 1 star review to add to the list i have seen on here Ordered my mats on 8th April, no update in the meantime from the company, until i had to e-mail on 21st April chasing up where they were only to be told what seems to be the usual response "we are experiencing higher than usual demand" It says when you order 3-5 working days yet it has now been 11 "working" days and 15 days in total. Don't advertise on your media platforms that it will be 3-5 working days, and charge customers nearly £3 for delivery, when you are aware of the orders you have and the fact that you will not be able to fulfil those orders as you advertise on your website Nothing is more infuriating than poor customer service especially when we as the customer are paying for delivery Will not be using this car mat company again
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Posted 3 hours ago
The rubber car mats I received were of the highest quality and aesthetically pleasing. I decided to buy the premium mats and they are simply the best rubber mats I have purchased. I had a query regarding the mats and contacted the company on a Friday evening. By the Saturday I had an answer and a follow up email on the Sunday. Customer service cannot be faulted. I would highly recommend this company. The old adage, you get what you pay for applies in this case. You might pay a little more for these but it is well worth it.
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Posted 4 hours ago
Delivered as promised. Placed the mats straight into the car and they fitted really well. Even bought a mat (boot protector) - one of the best things I have bought.
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Posted 5 hours ago
Absolutely fabulous carpets to grace any car , they fit perfectly they clip in to keep in place the quality and design is fantastic, these carpets for my Skoda VRS are just the best quality money can buy and are washable, durable , easy to clean , you don’t have to worry about muddy shoes etc . Also they lost my first set that were sent out through no fault of their own and when I rang up asking where they were they checked for me , realised what had happened, and immediately sent out a new set with next day delivery. Great company, great service but above all absolutely fantastic carpets !!!
Helpful Report
Posted 15 hours ago
Ordered my mats on the 7th of April. No update from company. I've called numerous times to be told I will get a call back to not hear anything from company. I eventually got told that my order has been sent out and lost by evri. However evri have stated they never recieved order.. so now today after my 9th call to the company they are going to send my order to the production line .. really disappointed as the website states 3/4 to evri order!.
Helpful Report
Posted 16 hours ago
Hi Lynnsey, I'm really sorry to hear your items were lost with EVRI. Sadly, we're not aware of delays with the courier or if the courier hasn't delivered the item until you inform us. According to our internal tracking, the items had already been dispatched and we were then waiting for the EVRI tracking to update. The reason EVRI states they are awaiting the order is due to them failing to scan the parcel upon collection from our premises. This can sometimes happen if the items label becomes damaged. I can see the order was placed on our Economy Service which is 3-5 working day dispatch and then a 2-3 day courier service which in total is 8 working days. To speed up the replacement, we will place this onto URGENT for you and upgrade the shipping label too. I will be in touch later today to confirm the replacement is on its way. I'll also drop you an email to so please look out for that. I will be in touch shortly with confirmation. Thank you and I will speak to you soon. Kind regards, Laura Lacey Sales Manager
Posted 8 hours ago
The mats fit really well very happy with product
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Posted 17 hours ago
Very happy with the mats. Bought these as the ones that came with the car gathered in the middle in the back which meant that they didn’t protect the carpet at all. The heavy duty rubber mats supplied were perfect; excellent fit, good quality and well finished. Only downside was having to air them for a few days so they didn’t destroy the “new car” smell.
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Posted 17 hours ago
Text ordered for mats was not allowed due to copyright. Customer service emailed promptly and all was sorted in a couple of emails over a couple of days. In the meantime my boot liner went out of stock. Again prompt communication by customer service to inform and offer choices was greatly appreciated. If kept informed I’m usually happy with unexpected delays. If I’m left in the dark the order is usually cancelled. Thanks to Laura in customer service for her help.
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Posted 17 hours ago
Good quality and perfectly tailored to fit. 👌
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Posted 18 hours ago
Very happy with my mats. Fit like a glove
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Posted 19 hours ago
Good price, good quality, I am now told I must put a cover over the mat to keep it nice!
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Posted 20 hours ago
Good quality boot mat. Very efficient call back when I had a query about delivery ( Carrie).
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Posted 20 hours ago
the car mats fitted perfectly. they arrived quickly ,and were a good price
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Posted 20 hours ago
Very good quality mats. Delivery was a few days longer than advertised, but the product was worth the slight wait.
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Posted 21 hours ago
Great product and decent price
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Posted 21 hours ago
Carmats4U is rated 4.8 based on 12,638 reviews