Hi Dilys
Thanks for taking the time to leave us a review
I've emailed you to get in contact, as something does not sound right, and I'd like to very much rectify this for you
For just the one mat not to fit and the description you give, would suggest perhaps that the rear mats (which are packed face to face) have not been flipped the right way, so the fitment and colour issue is due to one being face side down, this is a common fitment mistake when people are in a rush to get the mats in the car
I hope its this simple :)
“Nice mats and good service - only issue was that the hole in the front matts to fit over the floor mounted locator was the wrong shape so it wold not go over it - may be a car issue and not the matts”
“Great Mats, I’m a taxi driver, so good looking, easy to clean and well fit car mats are important to me. These ones are excellent, very easy to get clean. The carpet doesn’t keep the dust, sand and mud. Just with brush or quick hoover they’re good as new. The shape was perfectly tailored for my Civic. Excellent customer service and fast delivery.”
“Not impressed by the quality
Can't really return them..
Was looking for an update on my hrv so i have ordered a set of deluxe car mats from car mat kings. I was expecting to be a big upgrade from the standard car mats i had but..... I was NOT impressed by the quality at all! I asked to return them.... They said thats possible but i have to send them as tracked parcel .....and the cost will be on me.
The cost of the mats was £38.99.
To return them was about £15.
As you can understand it makes no sense to return them so i kept them despite the fact i am not impressed at all with the quality! I would go on ebay and get a basic set for £13.50 as i can see or feel the difference what's so ever!!”
Hi Sarantis
Thanks for the review
I cannot find any record of your order or any conversation history concerning a return
It's not our style to let a customer go away dissatisfied about any part of our service
I've dropped you an email so we can rectify this for you
“I fitted the car mats today in my grand daughters car and they fitted perfectly I am so pleased with them, her parents liked them so much they are thinking of getting a set for their car, they really do make the car look very goods, thanks very much for a great job well done.”
“I bought a set of blue mats trimmed with cream, they are excellent quality, I have waited to do a review to see how well they stayed in good condition.
I am pleased to say that after almost 1 year of use they still look and feel like new.
Very,very pleased”
