Hi Dilys
Thanks for taking the time to leave us a review
I've emailed you to get in contact, as something does not sound right, and I'd like to very much rectify this for you
For just the one mat not to fit and the description you give, would suggest perhaps that the rear mats (which are packed face to face) have not been flipped the right way, so the fitment and colour issue is due to one being face side down, this is a common fitment mistake when people are in a rush to get the mats in the car
I hope its this simple :)
Hi Gary
Thanks for taking the time to place a review, feedback is very important to us
I've dropped you a line as I sense there is a slight issue we would be delighted to help with
“The mats seem to be made of quality material & are the colour I requested. However the circular holes in the mats do not fit or line up correctly with my Honda Civic tourer which is disappointing.”
Hi Margaret
Many thanks for your order and for getting in touch
I'm really sorry the mats are not fitting 100% as we would expect
I've dropped you an email in order to resolve the fitment issue for you, there is a clear disparity which isnt correct
Kind Regards
Thanks for taking the time to leave us a review
There must be a fitment issue otherwise the mat would perfectly fit your car
I've sent you an email so we can understand the issue and have it rectified for you
We want all our customers to be delighted with their purchases
Hi Pierino
firstly thanks for the feedback
I'm a little confused however as to the feeback and your atribution to static electricity being generated from the mats
This is indeed a first
Given a little thought and research, the cause which is the most common is cloting rubing on your seats
The material most footware is made from is incapable of generating static by rubbing on the interior mats or carpet
Kind Wishes
Hi Kevin
All our mats will fit the correct vehicle perfectly
I've sent you an email to try and rectify this for you, we always want every customer to be 100% happy
HI Thomas
Thanks for taking the time to review us
All rubber mats in the UK are made from the same type of rubber, which is natural 'rolled' moulded
It is then tightly rolled, packed and shipped
The natural odour of the rubber is almost incubated during this time, enhancing any odour
We un-roll it, cut it and then you put it in a small space with a greenhouse effect
The smell does disappear over time
That said
If its something you are struggling with, please do drop us a message we are happy to resolve any issues for our customers
Hi Jeffrey
Thankyou for taking the time to review our service
You most certaiinly do get what you pay for with us
We hand make all our mats in the UK, our entry level product is of equal quality to ALL our competitors, but is cheaper, offering you even greater value for money
If we offered a better quality product than what you paid for, we wouldnt have been around for over 10 years in the manufacturing industry
