“excellent fit for my daughter's car, the strong smell of rubber is taking a long time to subside. I say this as I have experience of buying rubber mats for my Discovery and that smell wasn't as strong”
“Service and dispatch and customer service excellent. I opted for the cheapest rubber mats. The fit was great. HOWEVER the rubber stinks and smell lingered in the car after taking them out. (The smell obviously transferred to the cars carpet on contact).
After speaking with the company, they were excellent and understood my issue and we came to an amicable solution.
In essence the company are great, but be wary of cheap rubber.”
Hi Matthew
Thanks for taking the time to review the product
I will email you as I'd like to resolve this to your satisfaction
I can confirm rubber does have an odour, I can also confirm that all the rubber in the UK is of the same standard and quality as its all produced in the same way from the same raw materials
What does happen is that is 'sweats' due to being rolled after production and in transit
It is then momentarily unrolled for cutting and processing, then placed in a plastic bag
The odour does dissipate over time, some people will have a higher sensitivity to the smell than others
Kind Regards
“Very good quality, look good, quick delivery and a good price. Only slight niggle is they don't fit right to the edge of the floor despite my getting the exact ones for my model. They could do with being an inch bigger all around to cover the whole area as my previous ones did. Still a great product at a good price, though.”
“I was told a date when they would arrive. This was acceptable.
They arrived at an earlier date when there was nobody at the house and so they were simply left on the doorstep. I was not happy.”
Thanks for taking the time to review our service and product
I have spoken to our Royal Mail account manager about this delviery, we pay a premium to use RM and expect this service to be reflected
This is not acceptable and will be followed up
Many thanks for the feedback
