Car Mat Kings Reviews

Name: Car Mat Kings
Address: 43 James Watt Place, East Kilbride, Glasgow, South Lanarkshire
Rating: 4.85

4.9 Rating 925 Reviews

97 %

of reviewers recommend Car Mat Kings

Company Reviews

Metrics

4.9

Based on 925 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Write Your review

Tell us how Car Mat Kings made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Car Mat Kings 5 star review on 22nd November 2021

Kamil Nalezyty

Car Mat Kings 5 star review on 21st November 2021

Harry Clarke

Car Mat Kings 5 star review on 13th November 2021

Catherine Stewart

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Apart from the connection clips being different the product was perfect”

Helpful Report

Posted 3 years ago

“Nice mats and good service - only issue was that the hole in the front matts to fit over the floor mounted locator was the wrong shape so it wold not go over it - may be a car issue and not the matts”

Helpful Report

Posted 3 years ago

Hi John Thanks for the feedback I've dropped you a message, as this should be an easy fix for us

Posted 3 years ago

“Rubber mats fit perfectly but smell of the rubber”

Helpful Report

Posted 3 years ago

“I had to send an email asking when they would arrive as I hadn't had an acknowledgement email plus there are no clips with the mats”

Helpful Report

Posted 3 years ago

Hi Carolyn Thanks for taking the time to place a review We double-checked your email and all was ok We delivered your order 100% on time and to promise I'm so sorry it appears the fixing clips are missing, I've arranged for some to be sent

Posted 3 years ago

“Great service throughout and great product. Would be better to have delivery in a closed package rather than see through as these were a gift and the recipient saw them being delivered 😢”

Helpful Report

Posted 3 years ago

Hi Zoe I do fully appreciate why this would cause a problem We have attempted to solve this in 2 ways 1. we have detailed this possible issue on the website to advise customers this is our method of shipment 2. we can deliver to an alternate address Sadly, we cannot change this method of packaging due to the need to be able to scan shipping and production labels through the clear polythene I do hope the gift was well-received, all be it early

Posted 3 years ago

“excellent fit for my daughter's car, the strong smell of rubber is taking a long time to subside. I say this as I have experience of buying rubber mats for my Discovery and that smell wasn't as strong”

Helpful Report

Posted 3 years ago

Hi Martin Thanks for placing a review Rubber can take a while to de-odourise depending on the time of year its manufacturered If at any point, you are unhappy, please come back to us We will resolve for you Kind Regards

Posted 3 years ago

“I bought rubber car mats and my car now is nice and clean .”

Helpful Report

Posted 3 years ago

“Fit as they should”

Helpful Report

Posted 3 years ago

“Really good to deal with. Would buy again.”

Helpful Report

Posted 3 years ago

“Easy to use and easy to order which arrived with the minimum amount of fuss fits really well Well pleased with the product”

Helpful Report

Posted 3 years ago

“pleased with the mats - fit snugly in the Nissan Leaf (reg WN71)”

Helpful Report

Posted 3 years ago

“Service and dispatch and customer service excellent. I opted for the cheapest rubber mats. The fit was great. HOWEVER the rubber stinks and smell lingered in the car after taking them out. (The smell obviously transferred to the cars carpet on contact). After speaking with the company, they were excellent and understood my issue and we came to an amicable solution. In essence the company are great, but be wary of cheap rubber.”

Helpful Report

Posted 3 years ago

Hi Matthew Thanks for taking the time to review the product I will email you as I'd like to resolve this to your satisfaction I can confirm rubber does have an odour, I can also confirm that all the rubber in the UK is of the same standard and quality as its all produced in the same way from the same raw materials What does happen is that is 'sweats' due to being rolled after production and in transit It is then momentarily unrolled for cutting and processing, then placed in a plastic bag The odour does dissipate over time, some people will have a higher sensitivity to the smell than others Kind Regards

Posted 3 years ago

“Spot on mats and prompt delivery. Would definitely recommend”

Helpful Report

Posted 3 years ago

“Very good quality, look good, quick delivery and a good price. Only slight niggle is they don't fit right to the edge of the floor despite my getting the exact ones for my model. They could do with being an inch bigger all around to cover the whole area as my previous ones did. Still a great product at a good price, though.”

Helpful Report

Posted 3 years ago

“Delivered within 2 days. Different fitting to Nissan driver well so had to leave mat loose. Look smart.”

Helpful Report

Posted 3 years ago

“Great mat, fits well and worth the money. Only issue is the delivery - arrived a week early and just left on the doorstep.”

Helpful Report

Posted 3 years ago

“Great service”

Helpful Report

Posted 3 years ago

“I was told a date when they would arrive. This was acceptable. They arrived at an earlier date when there was nobody at the house and so they were simply left on the doorstep. I was not happy.”

Helpful Report

Posted 3 years ago

Thanks for taking the time to review our service and product I have spoken to our Royal Mail account manager about this delviery, we pay a premium to use RM and expect this service to be reflected This is not acceptable and will be followed up Many thanks for the feedback

Posted 3 years ago

“Great custom design mats to order. Seem durable. Quick delivery.”

Helpful Report

Posted 3 years ago

“Arrived early and fit car perfectly.”

Helpful Report

Posted 3 years ago

Car Mat Kings is rated 4.9 based on 925 reviews