Cardyard Reviews

Name: Cardyard
Address: 6 Lyndhurst Road, ,, Exeter
Rating: 4.74

4.7 Rating 1,699 Reviews

95 %

of reviewers recommend Cardyard

Company Reviews

Metrics

Info

4.7

Based on 1,699 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Phone:

01392 580 988

Email:

info@cardyard.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Usually very efficient and fast delivery but on one occasion an incorrect iTunes code was sent.”

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Posted 6 years ago

Thank you for taking the time to write this review John. I am pleased to read that Cardyard usually provides a very efficient and fast delivery. On the occasion that an incorrect iTunes code was received, Cardyard ensured that the correct code was sent as soon as possible. Regards, Lea

Posted 6 years ago

“Very easy to join and receive payment for my gift card. Rather disappointed that only 79% of the value was refunded - seems low.”

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Posted 6 years ago

Thank you for the time to write this review Graham. I am pleased to read that your experience with Cardyard was easy. Perhaps a suggestion to use your Cardyard credit account next time which gives you 5% extra discount on the gift card you want to sell. Regards, Lea

Posted 6 years ago

“Easy instructions to follow and a prompt service”

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Posted 6 years ago

Thank you for your time to provide us with your feedback. I am pleased to read that the instructions were easy to follow and a prompt service was delivered. Regards, Lea

Posted 6 years ago

“Having been given vouchers for Christmas that I couldn't use I found Cardyard, and was able to sell them and buy useful ones instead. There will always be a loss in value but I felt I got a pretty good deal, considering without the swap they were worthless to me. Easy to deal with and quick turn-around times. I'll now be using Cardyard to buy discounted vouchers when I'm planning a specific purchase.”

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Posted 6 years ago

Thank you for taking the time to write this review Sarah. I am pleased that the selling experience to Cardyard has lead to invite you to buy discounted vouchers when you need a specific purchases. Regards, Lea

Posted 6 years ago

“Customer service is very good and prompt at dealing with enquiries. Quick transaction with the money.”

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Posted 6 years ago

Thank you for taking the time to provide us with your feedback. I am pleased to read that our customer service met your expectations and the transaction was a smooth one. Regards, Lea

Posted 6 years ago

“I was disappointed when the email voucher code I purchased could not be redeemed, but when I emailed Cardyard support I received a reply within 5 minutes with the correct code - great service”

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Posted 6 years ago

Thank you for taking the time to provide us with your feedback. Sometimes it happens that codes have already been redeemed however we ensure that we respond as soon as possible to any distress the customer might experience because of it. I am pleased that we could resolve the issue very quickly for you. Lea

Posted 6 years ago

“Offering good discounts in cards”

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Posted 6 years ago

Thank you for taking the time to provide us with your feedback. Our discounts are competitive and fair along the whole range all the time. I am pleased to read that your expectations have been met. Lea

Posted 6 years ago

“Easy transaction, kept updated all the way. Would definitley use again.”

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Posted 6 years ago

Thank you for taking the time to provide us with your feedback. I am pleased to read that you find the whole process easy and that our communication methods met your expectations. Lea

Posted 6 years ago

“Haven't used card yet but received communication from Cardyard fine and it arrived when promised. Quick and easy.”

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Posted 6 years ago

Thank you for your time to provide us with your feedback. I am pleased to read that our communication system has been efficient and kept you informed all the way. Regards, Lea

Posted 6 years ago

“This was my first experience of Cardyard and I would definitely recommend it. The communication was particularly great - Cardyard helpfully updated me at every stage of the process, from the safe arrival of the tokens I was selling to the payment sent to my account. It all seemed super-fast and efficient.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to provide us with your feedback. We strongly believe that communication is a key part of excellent customer service. In addition we believe that any buy or sell experience need to be efficient and fast where possible. Regards, Lea

Posted 6 years ago

“Very good service.”

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Posted 6 years ago

Thank you for taking the time to provide us with your feedback and that your experience of our service is a positive one. Regards, Lea

Posted 6 years ago

“Sold a Itunes gift card just as a tester and payments all came through.”

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Posted 6 years ago

Thank you for taking the time to provide us with your feedback. We are pleased to read that your first experience has been positive. Regards, Lea

Posted 6 years ago

“The card arrived promptly and the value on the card was as advertised. I was a little concerned as the pin number on the back had the silver scratched off but all was well and it carried the amount that I purchased”

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Posted 6 years ago

Thank you for taking the time to write this review Sue. Part of our verification process is revealing the pin on all cards to ensure that our customers receive what they have bought. Regards, Lea

Posted 6 years ago

“I found them very helpfull-I'd previously been 'scammed' so was wary of using this sort of selling site, they phoned & emailed me to help when I asked, and I received more than expected. I would use again.”

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Posted 6 years ago

Thank you for taking the time to write this review Sue. We are pleased that your first experience with Cardyard was a positive one. Regards, Lea

Posted 6 years ago

“The service is a bit pricey but you can sell your unwanted voucher on the spot, without having to wait for a buyer to purchase them.”

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Posted 6 years ago

Thanks for your review. Our margins vary by product, and is just under 10% on the item you sold us. We are grateful for your items and hope to see you back soon on Cardyard. Regards, Mike

Posted 6 years ago

“Great concept, cards arrived in good time and no charge for delivery too which is great. Although... The site needs work with HTML code and things”

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Posted 6 years ago

Thanks for being a customer, and for leaving a review. We always appreciate feedback, and would like to hear more about parts of the website that could be improved. Thanks. Mike

Posted 6 years ago

“gave me a good price for my vouchers”

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Posted 6 years ago

Thanks for sending us your gift cards Kirsty, and for leaving a review. Mike

Posted 6 years ago

“Good service, received money quoted for gift cards. Would use again in the future. James”

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Posted 6 years ago

thanks for leaving your review and we look forward to you return. Regards, Mike

Posted 6 years ago

“Easy to use”

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Posted 6 years ago

Too right! Thanks for your review. Mike

Posted 6 years ago

“Cardyard has offered me a wonderful experience selling my Amazon vouchers. The process is pretty straight forward and customer service is excellent plus the amount they value the vouchers on is more than fair. If I had to mention something negative about them it would just be it takes a bit too long to get paid, especially if you are overseas but, to be fair, they warned me in advance and were honest from the start. I will use their service again. Thank you!”

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Posted 6 years ago

Nice of you to leave a good review Sandra; we'll get that extra star the next time you use us! Kind regards, Mike

Posted 6 years ago

Cardyard is rated 4.7 based on 1,699 reviews