Cardyard Reviews

Name: Cardyard
Address: 6 Lyndhurst Road, ,, Exeter
Rating: 4.74

4.7 Rating 1,701 Reviews

95 %

of reviewers recommend Cardyard

Company Reviews

Metrics

Info

4.7

Based on 1,701 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Phone:

01392 580 988

Email:

info@cardyard.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had 3 £10 iTunes cards. Sold 2 but still to sell the 3rd. Money take a long time to process. But all in all not bad”

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Posted 4 years ago

Hi Jason, thank you for leaving your review. We have contacted you to resolve this issue, to which your immediately replied and this has now been resolved. Thank you for using Cardyard.

Posted 4 years ago

“As far as the discount level goes, ease of purchase everything is fine. I emailed customer services about how pleased I was. No reply. Not good. I bet you won't be using this review.”

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Posted 4 years ago

Thank you for taking the time to leave your feedback. I am pleased to read that the process of purchasing met your expectations. We appreciate every review submitted.

Posted 4 years ago

“Good service”

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Posted 5 years ago

Thank you for taking the time to provide us with your feedback. I am pleased to read that Cardyard has provided you with a good service. Lea

Posted 5 years ago

“Paid in full though a little slow would use again”

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Posted 6 years ago

Thank you for taking the time to write this review Edward. I am pleased to read that you would use Cardyard again and that you received payment in full. Regards, Lea

Posted 5 years ago

“I got some cash for an unwanted voucher”

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Posted 6 years ago

Thank you for taking the time to provide us with your feedback. I am pleased to read that Cardyard was able to give you some cash for your unwanted voucher. Regards, Lea

Posted 6 years ago

“I got what i needed in the end.”

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Posted 6 years ago

Thank you for taking the time to write this review Colin. I am pleased to read that you got what you needed in the end. Regards, Lea

Posted 6 years ago

“My voucher code had already expired so it was not a great 1st time shopping experience, had to speak with live help to get the issue fixed this is why I am giving 3* as live help acted very fast to assist me. Would I buy again ? I'm undecided as I think it was over all pretty time consuming”

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Posted 6 years ago

Thank you for taking the time to provide us with your feedback. Although our aim is to provide an excellent shopping experience, sometimes, especially with iTunes, the verification can only happen at the point of sale. I am pleased though that our live help chat was able to assist very fast to get your query fixed. Regards, Lea

Posted 6 years ago

“The discounts are much better than Zeek. Unfortunately, you have to wait days to receive them.”

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Posted 6 years ago

Thank you for your time to provide us with your feedback. We promise honest discounts and prices on all of our cards all the time. The reason why some cards take a bit longer than others, is because some circumstances are out of our control. We hope to see you back in the future. Regards, Lea

Posted 6 years ago

“Think you need to flag when an in store voucher is a gift card ie which can be used multiple times or a paper voucher which needs to be used in one go”

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Posted 6 years ago

We think we have clearly labelled on the website though I sense a bit of frustration. We have now added a re-enforcement of restriction for that particular voucher. I hope this doesn't put you off using Cardyard in future.

Posted 6 years ago

“Although the first experience was excellent, the second order has taken up to now 8 days and we still haven't received it. Need to be quicker on this”

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Posted 7 years ago

This was an electronic gift card and it was sent promptly. We've corresponded with the buyer and it was found in their email account.

Posted 7 years ago

“When a person sends you a gift voucher ultimatly they are sending a form of money. They have no clue if it is a scam and yet there are no notifications sent to inform me that you have received my gift voucher or when payment will be made. There was a 2 day gap between my card being verified to the funds being paid and at each point i had to ask what was going on with my transaction. In todays world where there are more scams than truthful people on the net you would do better to keep your clients informed in a better way”

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Posted 7 years ago

Thanks for your feedback Shaun. When things slowed down over the last 2 weeks, a lack of automated notifications led to frustration. Now we are getting back up to speed the problem has significantly lessened. However, your comments have helped us reprioritise development effort and I'm grateful for the focus. You are welcome to contact us over chat any time. Best wishes Mike

Posted 7 years ago

“Cards arrived over packed...you should go for cheaper stationary and you would save money so you can offer more discount on cards instead sending them wrapped in expensive packaging&paper that goes to the rubbish bin .Postage is not arriving the following day like other competitors”

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Posted 7 years ago

Thanks for your feedback Jose. I recognise our dispatch packaging could be more efficient in certain circumstances. Regarding postage, its usually very quick so maybe a specific issue on the days we sent to you. I'm glad you got your cards from us and I hope we process more of your orders in future. Kind regards Mike

Posted 7 years ago

Cardyard is rated 4.7 based on 1,701 reviews