Camille Lingerie Reviews

Name: Camille Lingerie
Address: Unit 2 Cotton Brook Road Sir Francis Ley Industrial Estate, Derby
Rating: 4.67

4.7 Rating 8,189 Reviews

95 %

of reviewers recommend Camille Lingerie

4.7

Based on 8,189 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Camille Lingerie 5 star review on 10th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Compared to the size 14 that I have had for years these size 16 were smaller all over, hence I had send them back. Very disappointed.”

Helpful Report

Posted 1 year ago

We are sorry to hear you have had to return your order to us.

Posted 1 year ago

“Absolutely zero point to this product! Doesn’t do what it proclaims at all.”

Helpful Report

Posted 1 year ago

We are sorry to hear you weren't happy with your recent Camille purchase.

Posted 1 year ago

“Sorry to say this but I was extremely disappointed in the body shaper I purchased. The material was flimsy and the bra part is uncomfortable”

Helpful Report

Posted 1 year ago

Thank you for your review Joan - We are sorry to hear you weren't happy with our Best Selling Shapewear Body. You are welcome to return the Body for a refund or exchange.

Posted 1 year ago

“The garment was lovely but to long for the body l'm 5ft 3inch and the crunch was 5inch longer it would have fitted someone who was 5ft 8inch very disappointed”

Helpful Report

Posted 1 year ago

Thank you for your review - We are sorry to hear you weren't 100% happy with your new purchase.

Posted 1 year ago

“I haven't received my order yet”

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Posted 1 year ago

Hello, I am sorry you have still not received your order, please contact us via phone/email and we will look into this for you.

Posted 1 year ago

“Unhappy as the Lace top goes fluffy. Only worn once. Not worth the money”

Helpful Report

Posted 1 year ago

Hello, We are very sorry your item has been damaged after wearing it once. you are welcome to send back the item for a refund or exchange if you would like to. Kind regards

Posted 1 year ago

“Looks nice but not very comfortable and appears smaller than 34 round chest”

Helpful Report

Posted 1 year ago

If you are not 100% satisfied please know you are welcome to return the item for a refund or exchange.

Posted 1 year ago

“I am trying to return an item but there was no return form with the parcel and I haven't had a response to my message, sent via Amazon pay.”

Helpful Report

Posted 2 years ago

Hello, I am sorry you are having trouble with sending your item back, Please contact on via email or phone and we will be happy to help. Kind regards

Posted 2 years ago

“Still waiting for my order to arrive? So, I can’t give a rating until I receive the order.”

Helpful Report

Posted 2 years ago

I am sorry your order has not arrived, please contact us and we will look into this for you. Kind regards

Posted 2 years ago

“Sorry but I've never owned knickers which can't be tumble dried so didn't think to even look at the instructions. 3 pairs of brand new now ruined as they have shrunk so much! Would not buy again”

Helpful Report

Posted 2 years ago

We are sorry to hear you are not happy with your recent purchase.

Posted 2 years ago

“On purchasing a diff colour (pink) to my first one (blue) the fabric gave off the most awful smell of old sweat, very strong, i really could not wear it, washed it and its better, but that was something i should not have had to do, very disapointed.”

Helpful Report

Posted 2 years ago

We are sorry to hear of this - you were welcome to return the item to us for a refund or exchange.

Posted 2 years ago

“Very thin & poor quality”

Helpful Report

Posted 2 years ago

We are sorry to hear you weren't 100% satisfied with your order. You are welcome to return for a refund or exchange.

Posted 2 years ago

“Bed Jacket, very good quality, but very, very thin, and extreemly short.”

Helpful Report

Posted 2 years ago

Thank you for your review, if you're not 100% satisfied you are welcome to return for a refund or exchange.

Posted 2 years ago

“Though material feels soft but one pocket was loose. Can't be bothered to return but the sewing was really poor”

Helpful Report

Posted 2 years ago

If you are not 100% satisfied you are welcome to return for a refund or exchange.

Posted 2 years ago

“Bought a bed jacket. I think it is very badly made. The pockets have these weird flaps inside them. The seams are not straight. If this was outer wear I would have returned it. This shop is not for me”

Helpful Report

Posted 2 years ago

Thank you for your review - you are welcome to return the Bed Jacket for an exchange if you think the one you have received is faulty. These Bed Jackets are our best sellers at Camille so we are sorry to hear you weren't happy with yours.

Posted 2 years ago

“Thes control pants started to roll down at the waist band as soon as I tried them on. I have returned them.”

Helpful Report

Posted 2 years ago

A refund will be issued when we receive them back.

Posted 2 years ago

“Delivery very slow - I am still waiting 10 days after item was handed over to the Royal Mail.”

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Posted 2 years ago

We are sorry to hear your parcel was delayed Barbara, I received your email yesterday stating you had received it. Thank you for your review.

Posted 2 years ago

“Unfortunately one of the pants has come away from its frill, so quite poorly made. Very unfortunate as I love this style of knicker . Can you replace the torn one?”

Helpful Report

Posted 2 years ago

You are welcome to return the full pack back to us and state the reason for return, then we can happily refund/exchange the briefs for you. Kind regards

Posted 2 years ago

“I was very disappointed with the quality. Therefore I returned the nightwear immediately to yourselves you should by now have received items sent via post office I have the return receipt, Hope to have my refund A S A P please as I have to buy alternative gift. Many Thanks Ian Hieron”

Helpful Report

Posted 2 years ago

Thank you for your review, we are sorry to hear you returned your order to us. I can see the refund has been processed by my colleague.

Posted 2 years ago

“The sizing is way too small, bought 20+ and too small only just fits 14”

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Posted 3 years ago

Please return for a refund/exchange if you are not 100% satisfied.

Posted 3 years ago

Camille Lingerie is rated 4.7 based on 8,189 reviews