Camille Lingerie Reviews

Name: Camille Lingerie
Address: Unit 2 Cotton Brook Road Sir Francis Ley Industrial Estate, Derby
Rating: 4.67

4.7 Rating 8,201 Reviews

95 %

of reviewers recommend Camille Lingerie

4.7

Based on 8,201 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Camille Lingerie 5 star review on 10th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed.... tried on, it fitted and was what I required. First time of wearing it fell to pieces! Such a shame!”

Helpful Report

Posted 3 years ago

We are very sorry this has happened. Please send it back if you haven't already and we will gladly exchange/refund the item for you.

Posted 3 years ago

“I have written an email to you last week. I have not heard back. The fern nighty has a hole under the arm. I washed them as they smelled terrible before wearing them they seem to have shrunk. I’m going to try and ring tomorrow as had not had an acknowledgement of my emailing”

Helpful Report

Posted 3 years ago

I can see this issue has now been resolved, I am sorry the items you received were faulty.

Posted 3 years ago

“Disappointed with order and returned both items. I bought a size 10-12 cotton polka dot Camille nightdress in a store several months ago and have been very happy with it so decided to buy 2 nightdresses. 1. LX25357B SL arrived neatly wrapped in white tissue paper, without the original packaging. It is at least 2 inches smaller than the nightdress I own although marked as the same size. 2. LX23309 SL was exactly the same size as my current one, therefore bigger than LX25357B SL. Unfortunately I cannot wear the material type.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review and thank you for shopping at Camille.

Posted 3 years ago

“This garment was too tight and the larger size would have been too big.Garment returned on 19 January.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review and thank you for shopping at Camille.

Posted 3 years ago

“Returned the items being too small even though its my usual size. Ordered next size.”

Helpful Report

Posted 3 years ago

Thank you for your review.

Posted 3 years ago

“Quality is good but paid for next day delivery and it came the day after Also item was a lot shorter than I expected. It’s warm and is nice material but for the cost I wouldn’t buy again Update 12.01 - great customer service - refunded the cost of the delivery as it was a website mistake.”

Helpful Report

Posted 3 years ago

Thank you for your review.

Posted 3 years ago

“A lovely sofy onesie but it scratches and is itchy at the base of the zip, making it uncomfortable and leaves a red mark on my tummy. Disappointed.”

Helpful Report

Posted 3 years ago

Thank you for your review.

Posted 3 years ago

“Am returning, turned up wrapped in a bit of tissue paper not a sealed bag. No sizing on either pants or top . No description label on pants. Felt this was a return item resent to me. Its on its way back”

Helpful Report

Posted 3 years ago

Thank you for your review.

Posted 3 years ago

“The cami tops were pretty but extremely small in size. I bought 2 of them but had to return both as they are very short and very tight across the bust. This was a big disappointment as one of them was to be a Xmas present for a friend. I'm now awaiting a refund”

Helpful Report

Posted 3 years ago

We are sorry to hear you had to return your order. I can see the refund has been processed for these. We hope to deal with you again.

Posted 3 years ago

“I am a size 16 round the waist and bum. Ordered 18-20 for comfort but the bottoms of all 3 pairs are very tight round the waist and inadequate waist to crotch so they are not an 18-20 and no one bigger than a 14 can wear Camille pyjamas evidently when the whole point is suposed to be comfort. Very disappointed as the fabric is so nice. Also the hood is so small you would need not to have a neck to be able to wear it.”

Helpful Report

Posted 3 years ago

We are sorry to hear you were not happy with your new purchase. You are welcome to return for a refund or exchange.

Posted 3 years ago

“I’m actually very disappointed as how can I give you a review on something that’s never arrived and I can’t track it at all. Was a gift for a birthday present that has now passed.!!!!!!!”

Helpful Report

Posted 3 years ago

If you have still not received this order please email us and we will get this issue resolved.

Posted 3 years ago

“Material very cheap”

Helpful Report

Posted 3 years ago

If you are not 100% satisfied you are welcome to return for a refund or exchange.

Posted 3 years ago

“Garment very small, definitely not the correct sizing. Low quality fabric.”

Helpful Report

Posted 3 years ago

We are sorry to hear this, please email us and we will get this issue resolved.

Posted 3 years ago

“Still haven’t received my order”

Helpful Report

Posted 3 years ago

Hello, I am sorry you have not received your order, please contact us so we can resolve this issue for you. Kind regards

Posted 3 years ago

“I wasnt really impresed with the quality of the material seems some was discoloured”

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Posted 3 years ago

Wow! Thank you for your 5* star review.

Posted 3 years ago

“Loved the brys but the lounge were looks cheep and not nice .I wish I had tried befor I washed them .I WASTED £30 pounds”

Helpful Report

Posted 3 years ago

If you are not 100% satisfied you are welcome to return for a refund/exchange.

Posted 3 years ago

“It was just too small and concerned that when washed it would shrink.”

Helpful Report

Posted 3 years ago

If you are not 100% satisfied you are welcome to return for a refund/exchange.

Posted 3 years ago

“Sent briefs back, nothing like the ones on the box. Sides were like 6 inch, not about 3 inches as shown”

Helpful Report

Posted 3 years ago

We are sorry you weren't happy with your purchase.

Posted 3 years ago

“I had to return my onesie as the sizing wasn't accurate. I'm a size 18-20 and actually ordered a size 22-24 so it would be roomy and comfy. Although it was true to size from the waist up, the bottom half was tight and uncomfortable. It was so unflattering.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review for Camille.

Posted 3 years ago

“990371 (WEB990371) Still haven't received my order from a week ago. There is no tracking service.”

Helpful Report

Posted 3 years ago

We hope this issue has been resolved.

Posted 3 years ago

Camille Lingerie is rated 4.7 based on 8,201 reviews