Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,656 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,656 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service from a supplier selling a top quality product. Order fulfilment process was as smooth as you like.”

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Posted 5 months ago

“Good quality I have had them to years wouldn't buy from any other supplier Ecellent service you can actually speak to staff on the phone”

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Posted 5 months ago

“Easy to order and arrived promptly. Cannot comment on the actual product and it's performance yet as has not been cold enough to use my stove yet!”

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Posted 5 months ago

“Ash wood logs Great quality logs, generate good heat and burn for long period of time. strongly recommend Service and Delivery Great customer service, polite and courteous. Delivery on schedule, James is very well mannered and understanding With Calido I get best of both world quality logs and exceptional service, strongly recommend”

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Posted 5 months ago

“Always helpful and can explain what is best for your fire or needs .Delivery is always prompt and delivery driver is really helpful and tries his best to put the product where you want it .Very pleased with the overall service”

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Posted 5 months ago

“I have logs delivered to the Highlands from Calido. There has been no problems with deliveries, which arrive on time. The drivers are very helpful and friendly. The logs are clean burning, kiln dried and seasoned as advertised. I was well advised to buy from Calido and will continue to do so.”

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Posted 5 months ago

“Good quality wood, and the crates are rammed full of wood. Delivery was first class as usual with their delivery driver spending the time to make sure it was in the right place.”

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Posted 5 months ago

“Super fast delivery, excellent drivers who go the extra mile, and item Delivered within 24 hrs from Point of order. Who could ask for more!”

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Posted 5 months ago

“Really quick and good price. Good communication. The best.”

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Posted 5 months ago

“Very good service fast delivery well satisfied .”

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Posted 5 months ago

“Once again excellent purchasing experience 👏”

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Posted 6 months ago

“Ordered over the phone and collected in store. Super helpful staff and great price for chain”

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Posted 6 months ago

“Good price of the item and it arrived quickly as expected.”

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Posted 6 months ago

“Excellent service. My email with a few queries was acted upon immediately, on the telephone, by a lovely person who sorted everything out. The logs arrived promptly and were stored efficiently by a very cheery deliverer. This is my first time using Calido, they were recommended to me by my brother, and judging by the fire I am enjoying at the moment, it won't be the last. Thank you very much.”

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Posted 6 months ago

“This is the best company that I deal with. They are ALWAYS helpful and efficient. If only other businesses were as good, this country wouldn't be in such a bad way.”

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Posted 6 months ago

“We've sourced our logs from Calido for a number of years now. If their service and the logs had been bad we would have taken our custom elsewhere.”

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Posted 6 months ago

“Very impressed with Calido's very competitive prices, recently purchased two Husqvarna brushcutters at a unbeatable price. Equally, the personal service from staff was excelent, particuarly Nicolette who was lovely to deal with. This was my first time using Calido, i would recommend.”

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Posted 6 months ago

“Great communication and lightning fast delivery.. Thanks again!!!!!”

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Posted 6 months ago

“Purchased some chains for my chain saw. Great price great service”

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Posted 6 months ago

“Very helpful friendly and knowledgeable staff, saw my job through to the end. Well done and thanks👍”

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Posted 6 months ago

Calido Logs and Stoves is rated 4.9 based on 3,656 reviews