Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,849 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,849 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 1st November 2026

100

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and prompt delivery of items”

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Posted 5 months ago

“Good price prompt delivery”

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Posted 5 months ago

“Product as stated and shipped promptly”

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Posted 5 months ago

“Great logs…never burned ash before wanted to give it a bash…ordered and delivered in a couple of days i was impressed by the size good big logs burn brilliant will defo be ordering again…”

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Posted 5 months ago

“The service is excellent; nothing seems too much trouble. The wood burns nicely too. Definitely recommended.”

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Posted 5 months ago

“Excellent service and speed dispatch”

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Posted 5 months ago

“Quick delivery”

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Posted 5 months ago

“I wasn’t ready for the delivery and Calido couldn’t have been more helpful”

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Posted 5 months ago

“Delivery was perfect, no issues whatsoever. Very happy”

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Posted 5 months ago

“Great people to deal with. I absolutely love the stove which is now starting to rust up beautifully. Great communication throughout the process. Highly recommend.”

Calido | Logs, Stoves & Outdoors 5 star review on 18th May 2026

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Posted 5 months ago

“Better than expected arrived when promised, will be using again deffo”

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Posted 5 months ago

“Arrived promptly. In good condition and much cheaper than quoted from the people I got my stove from. Will use again.”

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Posted 5 months ago

“Excellent price for alternative to petrol.”

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Posted 5 months ago

“Great product at a good price and fast delivery. I've used many times and recommend.”

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Posted 5 months ago

“Been purchasing for a few seasons now. Always excellent and helpful. Drivers consistently pleasant. I see no reason to change for next season. Relatives also purchase from Calido. Consistent service.”

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Posted 5 months ago

“I couldn’t be happier with the service I received. From start to finish, the whole process was smooth, professional, and impressively fast. They supplied a beautiful log burning fire and managed to arrange installation in under a week, which exceeded all my expectations. Nicolette was very helpful and took the time to answer my questions and helping me choose the perfect fire for my home. The installation itself was carried out efficiently and to a very high standard and with great attention to detail and cleanliness. It’s rare to find a company that delivers both quality products and such outstanding customer service. I’m absolutely delighted with the end result—it’s completely transformed my space. I would highly recommend them to anyone looking for a reliable and professional service.”

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Posted 6 months ago

Hi Ronnie, Thanks so much for taking the time to leave us such a fantastic review! We are delighted you are happy with your Contura stove, and I will pass your feedback onto Nicolette. You know where we are if you need us for logs! ~ Lauren

Posted 6 months ago

“Excellent service from Calido, the starter box was a welcome addition to getting started with our new stove, the contents was perfect, with enough to get going and experience the process of getting the stove up and running. A good number of firelighters, enough kindling for a few new fires, plus, enough good quality hard wood to keep us going for a few days.”

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Posted 7 months ago

Thanks for your review, Iain. We are delighted you are happy with the logs, and we hope you are enjoying your new stove! Lauren ~ Calido

Posted 6 months ago

“Easy to locate the item Fast delivery - fitted and works well”

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Posted 7 months ago

Thanks for your review, Dave! Lauren ~ Calido

Posted 6 months ago

“As always good value on time.”

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Posted 7 months ago

Thanks for your review, James! Lauren ~ Calido

Posted 6 months ago

“Excellent quality product with an outstanding delivery service.”

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Posted 7 months ago

Thanks for your review, Steve. We are glad to hear you were happy with the delivery service! Lauren ~ Calido

Posted 6 months ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,849 reviews