Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,711 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,711 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the initial enquiry about the Chesneys Heat Garden Gourmet BBQ to ordering over the phone with Steve the customer service has been 5star . Kept Up to date with my order and delivery date .Delivered on time as promised .It came very well wrapped on a pallet and with the free extras ( logs and charcoal) This is an absolutely solid BBQ and heater and is well made also looks great on the patio! Would thoroughly recommend Calido Logs & stoves .”

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Posted 6 years ago

“Amazing service! Would highly recommend!!!! Delivered in less than 24 hours after ordering!!! Thank you so much! Why can’t every company be this efficient!!!!”

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Posted 6 years ago

“Brilliant communication and a first class service, thoroughly recommend. Love the stove too!”

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Posted 6 years ago

“Great quality products & very trusted advice.”

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Posted 6 years ago

“Item ordered easy to find and select online, was delivered on time and competitively priced too.”

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Posted 6 years ago

“excellent customer service and delivery service”

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Posted 6 years ago

“Always great service. Low prices. Reliable delivery. Good quality dry timber which burns nice n clean”

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Posted 6 years ago

“Best logs supplyer in the area.”

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Posted 6 years ago

“Really helpful and prompt service”

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Posted 6 years ago

“Have been looking around for a Chesneys Outdoor Heat and Grill for a while and came across Calido logs via facebook and I'm more than impressed. I used their online live chat who put me in contact with John, who I must say was extremely helpful (especially with all my questions!) Couldn't recommend them enough and I've already purchased my first pallet of Birch wood with them. A note for delivery our product got delivered via Palletways, who I'm also impressed with, as they arrived on time, included a curtesy call before hand, and to top it all off, the packaging was out of this world (nothing was going to get damaged!) I'm one happy customer and have recommended Calido to all my friends and I'm loving my Chesneys Product. I Will be returning soon.”

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Posted 6 years ago

“Superb quality and service, John can't do enough to help and his after service advice is great, I've bought a few different items and all have been next day free delivery. Excellent. Thanks”

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Posted 6 years ago

“Great service very professional and polite”

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Posted 6 years ago

“Provide great service, communicate well and reasonably priced products.”

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Posted 6 years ago

Thank you very much Laura for your positive reviews of our company and products. Looking forward to hearing from you again.

Posted 6 years ago

“Great service, very easy to order on line and the logs are great too, delivery driver very Friendly and moved pallet to best place for me”

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Posted 6 years ago

Thanks Stuart, glad you have enjoyed the full process from start to finish. Hope to hear from you again.

Posted 6 years ago

“I already knew the Kelly Kettle to be an excellent product but it arrived in perfect condition and had a great delivery time. Many thanks to all involved.”

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Posted 6 years ago

Thanks very much John, we also agree that the Kelly Kettle is a great product for all outdoor expeditions. Thanks again.

Posted 6 years ago

“Fantastic service, super fast delivery too”

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Posted 6 years ago

Thank you very much Tracey :-)

Posted 6 years ago

“Amazing service provided during lockdown. Ordered logs 7pm Monday evening, delivered before 11am on Tuesday!”

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Posted 6 years ago

Thank you very much Audrey. I'm glad you appreciate our quick and efficient local delivery service in the Clackmannanshire area. Hope to hear from you again.

Posted 6 years ago

“Excellent service. Very friendly and knowledgeable. The heat and grill arrived on time and the starter pack was a really nice touch.”

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Posted 6 years ago

“Fantastic product and great customer service, have already recommended to our friends.”

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Posted 6 years ago

“Very nice people. Good service over the phone and a friendly on time delivery. The kiln dried logs make a lovely fire. We are happy customers. Thank you”

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Posted 6 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,711 reviews