Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,861 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,861 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a Breezy M tub from Calido and from the minute I walked into the showroom to the minute a stepped my little toe in the tub, everything went swimmingly…The company are an absolute pleasure to do business with and their communication during and after is first class…The product is absolutely stunning, build quality and all is perfect..install guys were extremely friendly and patient and nothing was a trouble Would highly recommend and keep business local”

Calido | Logs, Stoves & Outdoors 5 star review on 21st April 2022

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Posted 4 years ago

Thank you very much for the fantastic photo and kind review Chris! We appreciate it. I am glad to hear that you are loving the tub! Always happy to help 😊🔥 - Erin

Posted 4 years ago

“Excellent place to shop. Staff are very friendly & helpful, nothing is a problem. Would highly recommend shopping here.”

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Posted 4 years ago

“First class service , excellent quality and that’s why I having been using calido all winter”

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Posted 4 years ago

“The process from ordering the pallet to receiving the pallet is 1st Class. Best Company I have worked with and high,y recommend.”

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Posted 4 years ago

“The whole process was simple and smooth. The website was a breeze for ordering. We were notified when the delivery was coming. The palette was placed where we wanted it. The logs themselves burn well. They come in different sizes which is good. We are delighted and will be regular customers from now on. Thank you for your professionalism, it's truly appreciated.”

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Posted 4 years ago

“This was my second delivery of the The year. Excellent quality. As expected, the burnability is first class and excellent value for money. The driver I have to say couldn't have been more helpful and a cheery chap pay he was to.”

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Posted 4 years ago

“Wood quality is excellent and a first class customer service.”

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Posted 4 years ago

“Great service quick delivery”

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Posted 4 years ago

Thank you very much! 😊 - Erin

Posted 4 years ago

“Arrived on the day expected Unfortunately there was a misunderstanding regarding where the logs should have been placed I phoned and explained and the driver came out and moved the logs for me He could nt have e been nicer and the office staff immediately arranged for my request to be completed. A company that understands how to look after their customers”

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Posted 4 years ago

“Great order and delivery experience.”

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Posted 4 years ago

“Have been a customer since Calido took over Verdo. I continue to be impressed with the service that Calido deliver. Nothing is too much trouble for them. I have relocated recently and was delighted to be told that Calido would deliver to this area. I look forward to having Calido continue to supply me with their fantastic products.”

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Posted 4 years ago

“Just received another crate off logs from Calido great value.”

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Posted 4 years ago

“Great service and a very helpful delivery driver putting the crate into my garage”

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Posted 4 years ago

“Straightforward, plus the delivery driver Graham was a real star helping to wheel the pallet into my garage. Thanks”

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Posted 4 years ago

“Good service nice to deal with order was delivered the day requested”

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Posted 4 years ago

“I use Calido logs and stoves every year to buy a pallet of briquettes, I have always found them to be an excellent company with outstanding delivery and always fast and on time. I can’t recommend them enough, I will continue to use for all our stove supplies.”

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Posted 4 years ago

“Well packaged and delivered on time.”

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Posted 4 years ago

“Your service is very good,I thought I'd ordered the compressed logs that I've had in the past,I don't like the ones I got this time,my fault for ordering the wrong ones.”

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Posted 4 years ago

“Delivered on my choosen day, very helpful chap put them exactly where I asked. Fantastic service all round.”

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Posted 4 years ago

“Product I ordered delivery as agreed Product as advertised very pleased Will order again from this company DP Rogerd”

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Posted 4 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,861 reviews