Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,857 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,857 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the delivery of my crate of ash logs. Friendly delivery driver.”

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Posted 3 years ago

“We have had the usual excellent service and delighted with our order of Briquettes.”

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Posted 3 years ago

“Easy to order. Delivery when stated. Extremely helpful when delivered .”

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Posted 3 years ago

“Good as ever and a swift, efficient delivery service”

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Posted 3 years ago

“I have nothing to say. The order tanker was friendly and helpful.”

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Posted 3 years ago

“They burn hot and long. A great buy at a great price.”

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Posted 3 years ago

“We are so pleased we shopped around and ended at Calido in Falkirk where we bought our contura 510 stove. Installed last Friday by a company recommended by them, and what a first class job they did, the stove is amazing kicking out some heat and warming the house over two floors. Excellent no pressure service and helpful throughout I have passed their details onto family and friends. The showroom is well worth a visit if you are thinking of purchasing.”

Calido | Logs, Stoves & Outdoors 5 star review on 9th March 2023

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Posted 3 years ago

Hi David - thank you very much for your kind review! We really appreciate the feedback. I'm glad you and your lovely puppy are enjoying your new Contura 😊 Enjoy! - Erin at Calido.

Posted 3 years ago

“Excellent service and friendly helpful staff couldn’t ask for more”

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Posted 3 years ago

“I ordered a full crate of alder logs recently. I have no complaint about the order process or delivery and the quality of the kiln-dried wood per se. The issue I have is that too many of the logs simply won't fit in our 5KwH stovax stockton, and some won't even fit into our second 6KwH stove. I had this issue earlier in the season with another large wood fuel supplier who eventually provided a partial refund. So on this occasion 2 stars is the most I can honestly give.”

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Posted 3 years ago

“Delivered in no time, no fuss and great product. Good to know it is a recycled product! What would be better still would be to lose the plastic wrap-around.”

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Posted 3 years ago

“Men arrived with stove early morning. All work completed by mid afternoon. Left the room clean and tidy. The stove looks great. First class job done. Thanks”

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Posted 3 years ago

“The order was delivered on time and delivered up my drive to the shed. From here it was easy to move the logs into the shed.”

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Posted 3 years ago

“Service was excellent from both Calido and Highland Haulage. Only downside is I saw same on wood fuel direct couple of days after ordering for £120 less.”

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Posted 3 years ago

“The item is perfect, arrived on time and in good condition.”

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Posted 3 years ago

“Excellent service from start to finish. The delivery guy was extremely helpful and placed both crates exactly where I wanted them to go. We will be ordering logs from Calido again.”

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Posted 3 years ago

“My 3rdt order of a large crate of logs since the summer of 2020. The first two were birch the last was ash. Many of the logs were much too big and difficult to split. I want you to swop these weight for weight for smaller logs. Thank you.”

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Posted 3 years ago

“Ordered by phone, very efficient service. Delivery was on time, so all in all a very efficient service.”

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Posted 3 years ago

“Very good delivery service.Super wee company”

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Posted 3 years ago

“Great logs”

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Posted 3 years ago

“Great service and communication. Would recommend.”

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Posted 3 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,857 reviews