Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,710 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,710 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and professional, delivery on time and quality of logs / briquettes always good would recomend”

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Posted 5 years ago

“Exactly as requested and delivered really quickly.”

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Posted 5 years ago

“Customer services were excellent. Delivery, okay. Motorised pallet truck was useless. I know expense is involved but if a fork lift was used alot more people including the elderly and the vulnerable could take advantage of your excellent deals. I knew that the delivery couldn't be right upto the shed whatever the mode of transport, but I was not impressed that the delivery couldn't be brought a hell of alot closer. I am not a fit 64 year old, so shifting a 1000 kilos of briquettes over the amount of gravel I had to while the weather held with a sack truck wasn't an experience that I intend to repeat. Being told by the driver that splitting the load into half pallets, I felt wouldn't have made any difference. A week later and I still have knackered arms and back, but I did it.”

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Posted 5 years ago

“Great service and very flexible in the delivery arrangements. A truly bespoke service which is all too often lacking these days.”

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Posted 5 years ago

“Excellent service. Well priced quality product delivered as directed.”

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Posted 5 years ago

“Very fast and efficient service and delivery”

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Posted 5 years ago

“Great service delivered on time, John was very pleasant to deal with”

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Posted 5 years ago

“From order to no hassle delivery 10 out of ten”

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Posted 5 years ago

“Always superb service from Calico Logs. On-line ordering was very easy. Able to book most convenient delivery slot. Whole process from start to finish has been exceptional”

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Posted 5 years ago

“Great service, fast delivery and good quality product. Highly recommended.”

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Posted 5 years ago

“Our cottage is difficult to find and even harder to get a large van down due to overhanging trees and narrow drive with a bend. It would be better if a smaller vechile uesd as there is no turning room and reversing is the only option.”

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Posted 5 years ago

“It's always a pleasure to deal with this company. Not only are they remarkably efficient, they are friendly and helpful at all levels. Highly recommended.”

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Posted 5 years ago

“Great service will see how the hotties go once winter has arrived”

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Posted 5 years ago

“I have ordered hotties and mini hotties from calido over the last 2 years and will continue to do so in future. The prices are competitive, the website is easy to place orders and delivery is very quick. Highly recommended.”

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Posted 5 years ago

“Great as always!!”

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Posted 5 years ago

“Excellent service provided and fast delivery it looks just the part on our garden 👍🏻👍🏻”

Calido | Logs, Stoves & Outdoors 5 star review on 31st July 2020

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Posted 5 years ago

“The best customer service I have come across in years. John has been amazing with advice and help. Nothig has been too much. We ordered at tea time and received the very next morning ! Would highly recommend Calido (in fact we already have as we have had so many compliments) thank you so much for everything. Will definitely be back .”

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Posted 5 years ago

Darren, Thank you once again for your order and compliments. I hope you thoroughly enjoy your Chesney Heat and Grill. Let us know your feedback the long burning night briquettes once you've given them a go. Looking forward to hearing from you soon. Kind Regards John @ Calido Logs and stoves

Posted 5 years ago

“Good service & quick delivery!”

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Posted 5 years ago

“An excellent service and very quick delivery. Highly recommended”

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Posted 5 years ago

“Easy to use the website. I was given a delivery day which was fifilled. The order was well packaged and included the amount I ordered.”

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Posted 5 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,710 reviews