Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,660 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,660 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a Husquvarna hedge trimmer which unfortunately was delayed due to a stock issue. However communication by the company was excellent informing me of the expected time frame for delivery and an option of a refund if I preferred. I agreed to go ahead with the purchase and I received a further phone call from the company when item was ready for dispatch. It arrived the next day. Very pleased with the product and the excellent communication.”

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Posted 1 year ago

“excellent products good website speedy delivery”

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Posted 1 year ago

“Faultless end to end and the delivery driver was fab, offering to unload the nets individually and take the pallet away, saving me the hassle of sawing it in half to take to recycling centre (pallets are pressure treated timber which shouldn't be burned in a log burner). Very pleased. Thank you folks.”

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Posted 1 year ago

“As I haven't used these logs before it will be interesting to see how they perform, my star rating is for the other logs I have used in the past I think that going on past experience they will be fine. I actually clicked on the wrong ones and didn't check the order, my own stupid fault. Thanks for the kindling and fire lighters that also came with my order free of charge, delivery arrived at the time the driver said and was put in the garage for me, thanks for the great service you delivered as usual and will be ordering again when required. Thanks again Steve O.”

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Posted 1 year ago

“Excellent service and product at a very competitive price Delivery absolutely fantastic on time as promised Can highly recommend .”

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Posted 1 year ago

“This is the 2nd time I've used this company and all I can say is Great Service, Great Prices & Great Company to deal with.. I will certainly be ordering again..”

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Posted 1 year ago

“Cálido briquettes are the best on the market I have tried them all and still keep coming back to Calido. You choose the day you you want them delivered, and the drivers are so helpful.”

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Posted 1 year ago

“Best place to buy logs”

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Posted 1 year ago

“Very friendly, swift communication. Helped me with a specific delivery date which was very much appreciated. All great, thanks!”

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Posted 1 year ago

“The order was shipped within a couple of days and the Pini Kay logs arrived well packed and in good condition. The weather has turned much colder this week, so have already started to use them. They are excellent quality and burn hotter and longer than the hardwood logs that I also have.”

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Posted 1 year ago

“Calido is how every business should be. Great prices and fantastic service with very quick delivery. I'd use them again without hesitation.”

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Posted 1 year ago

“Great logs. Very clean, good size for my stove and burn well. Delivery guy very helpful.”

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Posted 1 year ago

“I have been using Calido for many years now. The service from John and Lauren is exemplary and I wouldn't go anywhere else. I chose the mixed pallet of briquettes as I find it easier to start the fire on the round briquettes and then switch to the square ones once the fire is established.”

Calido Logs and Stoves 5 star review on 28th September 2024

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Posted 1 year ago

“The logs look great as usual. Can’t wait for the cold weather.”

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Posted 1 year ago

“Called ahead with ETA. Arrived on time. No issues with delivery. Only query is that I asked them to collect the existing crate and that wasn’t a problem for the driver. I would have thought I would have received a discount for recycling this as I was an existing customer I didn’t get any discount at all”

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Posted 1 year ago

“My log enquiry was handled very professionally and my subsequent order arrived on time as promised, I will be ordering more logs as the winter season progresses.”

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Posted 1 year ago

“Great products. Brilliant delivery service. Extremely efficient team to deal with.”

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Posted 1 year ago

“Very pleased with the logs this was my 5th time I've purchased them but no fault of Calido the delivery was very disappointing”

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Posted 1 year ago

“Exceptional service from ordering the log store to getting it delivered. They sold me my log burner last year and the excellent service at that time made me return for my most recent ourchase. The delivery driver John is polite and helpful and nothing too much trouble. Highly recommend this company.”

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Posted 1 year ago

“First class product and delivery thanks again”

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Posted 1 year ago

Calido Logs and Stoves is rated 4.9 based on 3,660 reviews