Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,664 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,664 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

Write Your review

Tell us how Calido Logs and Stoves made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Calido Logs and Stoves 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My delivery of a pallet of hardwood logs arrived on the day requested. I was notified by the driver prior to receipt. Not tried the logs but I now have sufficient for a winter siege! Am delighted with the service. Will order again”

Helpful Report

Posted 5 years ago

Jane, Thanks for positive feedback. The Hardwood Heat Logs are a great product and I hope you enjoy a warm and cosy winter with them. Hope to hear from you soon. Kind Regards Gregor @ Calido Logs

Posted 5 years ago

“Helpful and friendly service on the phone, great overall service.”

Helpful Report

Posted 5 years ago

“Fast delivery, great customer service.”

Helpful Report

Posted 5 years ago

“I haven't used these briquettes yet but got them for Winter. I'm sure they'll be fine for my multi-fuel stove. Service and delivery were great. No issues at all.”

Helpful Report

Posted 5 years ago

“Excellent, efficient service from Calico Logs. Would recommend their products and service.”

Helpful Report

Posted 5 years ago

“Service first class from order to delivery all perfect”

Helpful Report

Posted 5 years ago

“Easy to use web site, tracked delivery ( driver phoned me 30 mins before delivery) and well dried wood that burns well. Not as cheap as some but worth it, and you can buy mixed wood crates.”

Helpful Report

Posted 5 years ago

“Very happy with my delivery on time”

Helpful Report

Posted 5 years ago

“Delivery on time and logs very well packaged on a pallet. Used company before and will again.”

Helpful Report

Posted 5 years ago

“Great service. Great logs. Handy for me to deal with in the crate. I'll be back again next year!”

Helpful Report

Posted 5 years ago

“Great company to deal with, service incredible and so happy with the product”

Helpful Report

Posted 5 years ago

“Great service - happy with the logs”

Helpful Report

Posted 5 years ago

“First time buyer due to newly fitted log burner. Fantastic service from start to finish. On the day of delivery I contacted Calido who immediately chased up the delivery driver who confirmed he was stuck in nearby motorway problems. From here he contacted me on 2 or 3 occasions constantly apologising and providing updates. On delivery I couldn't believe how much wood was contained in the crate! I will definitely purchase all my logs from here going forward. Fantastic value and fantastic quality kiln dried wood. Very happy.”

Helpful Report

Posted 5 years ago

“Wow! deliverred at 7:40am on the delivery day and skillfully placed right next to my garage doors for unpacking. Beautiful wood all good useful sizes for my woodburner and they measure LESS than 6% on my moisture meter - I didn't think that was even possible!! Looking forwards to the winter now - especially as we are forecast 37 degrees C today:(”

Helpful Report

Posted 5 years ago

“Very friendly and professional, delivery on time and quality of logs / briquettes always good would recomend”

Helpful Report

Posted 5 years ago

“Exactly as requested and delivered really quickly.”

Helpful Report

Posted 5 years ago

“Customer services were excellent. Delivery, okay. Motorised pallet truck was useless. I know expense is involved but if a fork lift was used alot more people including the elderly and the vulnerable could take advantage of your excellent deals. I knew that the delivery couldn't be right upto the shed whatever the mode of transport, but I was not impressed that the delivery couldn't be brought a hell of alot closer. I am not a fit 64 year old, so shifting a 1000 kilos of briquettes over the amount of gravel I had to while the weather held with a sack truck wasn't an experience that I intend to repeat. Being told by the driver that splitting the load into half pallets, I felt wouldn't have made any difference. A week later and I still have knackered arms and back, but I did it.”

Helpful Report

Posted 5 years ago

“Great service and very flexible in the delivery arrangements. A truly bespoke service which is all too often lacking these days.”

Helpful Report

Posted 5 years ago

“Excellent service. Well priced quality product delivered as directed.”

Helpful Report

Posted 5 years ago

“Very fast and efficient service and delivery”

Helpful Report

Posted 5 years ago

Calido Logs and Stoves is rated 4.9 based on 3,664 reviews