Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,771 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,771 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast & efficient service”

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Posted 7 years ago

“Great product, great price, arrived ahead of schedule and they even let me pay by cheque!”

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Posted 7 years ago

“Great logs for burning and great service, only thing a bit pricey at £220 though but happily will buy again. Steven”

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Posted 7 years ago

“Excellent service as always 😁”

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Posted 7 years ago

“Great logs, well packed and really dry, will use again. Good delivery service, I was able to select day required. Thanks.”

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Posted 7 years ago

“good website, prompt delivery,”

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Posted 7 years ago

“The driver you sent this time was very good he brought them in the gate for me.”

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Posted 7 years ago

“Excellent customer service; professional and efficient. First class product...... a satisfied customer - thank you.”

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Posted 7 years ago

“Despite asking for a powered pallet truck my logs were delivered on a normal pallet truck. I had to help the driver push them up my drive. Not easy when you are 70 years old with a hernia. Pallet tucks are designed to be used in warehouses with smooth concrete floors not on tarmaced drives. However, the heat logs are an excellent product and the only reason I have not given a "very Good" score was because of the delivery.”

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Posted 7 years ago

“Delivery as arranged, good quality wood burns well!”

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Posted 7 years ago

“What we ordered was delivered when we ordered it, great service.”

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Posted 7 years ago

“Very easy to use web site and prompt updates on delivery status. Logs burn extremely well, and are a very good size, very well packed on the pallet. Not quite sure that the 24 net bags are equivalent to two builder bags though, as two builder bags from other suppliers last us 2 months, whereas it looks like the 24 bags will only last us about 38 days. So, while the price of £180 is lower than the £200 charged by others for 2 builder bags, the builder bags are actually better value for money, lasting for 60 days.”

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Posted 7 years ago

“Our first time using Calido and impressed from placing or order to delivery! Delivery took place on requested day and communication with delivery company was excellent Will definitely be using Calido for our next order”

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Posted 7 years ago

“Very good service, logs were delivered as ordered. Would recommend this company to anyone who wants good logs and excellent service”

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Posted 7 years ago

“First time using Calido logs - easy delivery and so far they are burning really well - got the birch crate”

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Posted 7 years ago

“Great result, great service!!!”

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Posted 7 years ago

“First time buying from calido.....first class service and price.....and free delivery,would definately use again👍”

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Posted 7 years ago

“Great service. Delivery arrived on my choice of day. Perfect!”

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Posted 7 years ago

“We installed a good quality, expensive stove about six years ago and like many others sourced wood from local suppliers, advertised as ‘well seasoned hardwood.’ We went through two burning seasons struggling to get the stove to burn properly, we tried opening vents, closing vents, leaving the door ajar etc. The glass was always black with a dull orange glow behind it but no beautiful flames! We could hear the fire sizzling with steam each time we opened the door and got little heat out of it. We thought we had wasted the thousands of pounds spent fitting this wood burner until through my work travelling abroad I saw kiln dried logs being used in Sweden. All the wood burners had the same logs stacked next to them and had beautiful flickering fires and clear glass. I enquired and was told the logs were kiln-dried birch. That’s is when we started burning kiln-dried birch logs and have never been tempted to use anything else. We now have an efficient wood burner that is hot, has clear glass all the time and a beautifully orange coloured fire each and every time its lit! A wood burner is a serious investment that deserves the correct fuel, dried to the optimum level of moisture content, we learnt the hard way. Don’t make the same mistake we did and you will get great results. Thanks to John and Calido for perfect quality logs every time!”

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Posted 7 years ago

“Great heat from logs and the hotties keep the stove topped up if you are going out. Joseph”

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Posted 7 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,771 reviews