Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,767 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,767 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb service.”

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Posted 7 years ago

“Logs ordered, logs delivered. Simple, no fuss. What more do you want? (Ok, delivery driver to store for you!! 😂😂)”

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Posted 7 years ago

“Great friendly service. Drivers are very polite and friendly. Wood burns well. Just wish it was cheaper! I also like to use small local businesses. I will be back. Mark”

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Posted 7 years ago

“Lovely folk to deal with, and a very good product. Speedy delivery too. The timber burns extremely well and I'd say it's overall very good value for money.”

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Posted 7 years ago

“Excellent friendly service”

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Posted 7 years ago

“Quick efficient fast delivery the logs I received are perfect and so much better then my last supplier. Thanks”

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Posted 7 years ago

“Top service !”

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Posted 7 years ago

“So, you can guy logs anywhere really these days. Buy why not buy them from a family business that genuinely care you're getting a quality product at a great price? Purchased a pallet of logs for the winter with kindling and was delighted, other than having to cart down a flight of stairs myself. Thanks again Calido. I'll be back next year and will recommend to friends. Cheers”

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Posted 7 years ago

“Logs more uniform in size this time. Not cracked or falling apart. No black ash inside logs. No problem with delivery. Thank you”

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Posted 7 years ago

“Sorry, previous review should have 5 Stars (computers aren't my strong point!) John was fantastic :)”

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Posted 7 years ago

“A big thankyou to John for sourcing parts for my wood stove. Even though the stove was not purchased from Calido they went the extra mile to see that I was able to get the replacement parts, at no cost to me, from the manufacturer. Fantastic company to deal with.”

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Posted 7 years ago

Thank you for the review Dean and for sorting the IT glitch ;-) Always a pleasure to help even if we didn't supply the stove. You know where we are if you get tired of splitting logs :-) Cheers, John@Calido

Posted 7 years ago

“Really great service and friendly staff”

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Posted 7 years ago

“Great service would definitely recommend”

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Posted 7 years ago

“Great service. Having used Calido before I just called John direct. Always pleasant to deal with. A good price for the fuel and it was quickly dispatched. Would I use Calido again? Yes!! Why not... Thanks John”

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Posted 7 years ago

“Generally very friendly and usually efficient service marred by confusion about whether or not my order had actgone through.”

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Posted 7 years ago

“We visited the store for our purchase of logs, rather than via a delivery. John was very knowledgeable, helpful and super friendly. After some advice, we purchased a mix of birch and ash - the logs are excellent quality and burn far better than anything we've used so far. We'll definitely be returning and would highly recommend Calido.”

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Posted 7 years ago

“Very pleasant to deal with and extremely cooperative on delivery.”

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Posted 7 years ago

“Fabulous personal service, I had a question and John went out of his way to answer and give me the right fuel for my needs. Delivery driver friendly and helpful.”

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Posted 7 years ago

“Cheapest I could find and no surcharge for delivery even to the Highlands of Scotland so well done Calido. Delivery was super quick even for a full pallet and on the day requested. Full marks.”

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Posted 7 years ago

“Easy and friendly to deal with and John goes out his way to make sure delivery is made as close to house as possible.”

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Posted 7 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,767 reviews