Cakeshop.com Reviews

Name: Cakeshop.com
Rating: 4.91

4.9 Rating 715 Reviews

99 %

of reviewers recommend Cakeshop.com

Company Reviews

Metrics

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4.9

Based on 715 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Cakeshop.com 5 star review on 4th May 2023

Anonymous

Anonymous // 01/01/2019

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“Absolutely brilliant! From start to finish it was a seamless process and the qutility was OUTSTANDING! Will never go anywhere else from now on!”

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Posted 6 years ago

“Cakeshop.com delivered my personalised cake topper in a very timely manner, it tasted so good and came out just like the photo, paying attention to every detail”

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Posted 1 month ago

“Great service and product.Speedy delivery.”

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Posted 1 month ago

“Excellent products, fast delivery, easy website to navigate - thoroughly recommend!!”

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Posted 1 month ago

“Really easy to do from initial enquiry to receipt of the finished product. The photo quality was crisp and sharp and there were clear instructions on storage until the time they were needed. I’ll definitely be using Cakeshop if I ever need printed cake toppers again.”

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Posted 1 month ago

“Very pleased with the cake toppers supplied by the Cakeshop made the cup cakes perfect for our Charity Tea Party”

Cakeshop.com 5 star review on 7th June 2026

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Posted 1 month ago

“My order really made the cake, the center-piece elevated the look and feel of it so much, my family was obsessed and kept it as a memorabilia piece. It also came delivered with some unexpected extra goodie freebie. Loved it all so much! A thoughtful and beautiful company who cares about the events of their clients. The delivery was prompt and the parcel was well-wrapped.”

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Posted 1 month ago

“My icing cake topper was perfect for my son’s bunny vs monkey cake. It was good picture quality, was delivered quickly, packaged well and with instructions for use.”

Cakeshop.com 5 star review on 6th June 2026

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Posted 1 month ago

“Very impressed with the personalised cake toppers I received for a work event, would definately order again.”

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Posted 1 month ago

“I ordered an Icing cake topper last minute for a birthday cake and it arrived so fast, It was easy to use and the quality of the print was amazing too. Thank you so much.”

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Posted 1 month ago

“Edible icing photographs. So very delighted with my order. It arrived in prestine condition with full instructiions. Would recommend edible icing to anyone that wants something a bit different and unique. Can't thank you enough.”

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Posted 1 month ago

“Extremely prompt service and product exactly as advertised. Very happy.”

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Posted 1 month ago

“Amazing, got our logo correct and delivered within 48hrs”

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Posted 1 month ago

“I uploaded a picture on Cakeshop.com for a personalised topper my son’s birthday cake. It was so easy to do and it was possible to try different templates before deciding on my favourite. Just ensure you have your cake measurements and upload your photo. The quality of the topper was first class. It was well packaged and arrived very quickly with excellent instructions for its positioning. I will definitely be using Cakeshop.com again. I highly recommend.”

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Posted 1 month ago

“Ordered a topper for a birthday cake for my dad. Order very early to be sure id have it. Arrived, and it was exactly like the image sent. My dad loved it. Highly recommend.”

Cakeshop.com 5 star review on 5th June 2026

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Posted 1 month ago

“Brilliant service: arrived quickly and looked fantastic. A very happy daughter!”

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Posted 1 month ago

“Wow! The Cakeshop is fantastic, ordering was easy and delivery was fast. The products ordered were made to a very high standard - they are perfect! They looked excellent on the cake I made. Thank you!”

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Posted 1 month ago

“Have ordered two items from Cakeshop now, and they have both been great - cupcake & cake toppers. They looked fantastic on the treats we had, and the people I look after LOVED that their favourite TV characters were on their birthday cake / doughnuts. Would definitely recommend 👍🏻”