Cakeshop.com Reviews

Name: Cakeshop.com
Rating: 4.91

4.9 Rating 715 Reviews

99 %

of reviewers recommend Cakeshop.com

Company Reviews

Metrics

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4.9

Based on 715 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Cakeshop.com 5 star review on 4th May 2023

Anonymous

Anonymous // 01/01/2019

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“Amazing, brilliant quality. Fast delivery and we will definitely be ordering again.”

Cakeshop.com 5 star review on 30th April 2026

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Posted 2 months ago

“Delighted with my cake toppers - great price, fast service and just what I was looking for!”

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Posted 2 months ago

“Easy to order and came out perfect!”

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Posted 2 months ago

“Perfect & just what the birthday boy wanted 🖤❤️ Brilliant service 👍🏻”

Cakeshop.com 5 star review on 26th April 2026

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Posted 2 months ago

“Cake topper was exactly as described - very easy to use and delivered really quickly. Would definitely use again. The picture came out really well.”

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Posted 2 months ago

“It was so good. Didn’t expect that quality and taste cause it was my first time ordering. Price is also really good . Enjoyed. Well packed and delivered on time.”

Cakeshop.com 5 star review on 23rd April 2026

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Posted 2 months ago

“Cakeshop saved the day when the company I originally ordered from let me down. Ordered and received within 36 hours! Will definitely be using again. Thanks”

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Posted 2 months ago

“Cake topper arrived in plenty of time and in great condition. My grandson loved it and made his 30th birthday special.”

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Posted 2 months ago

“Delivery was super fast I was so happy with my order. Thank you”

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Posted 2 months ago

“Perfect icing toppers, Thank you very much”

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Posted 2 months ago

“Ordered icing cupcake toppers. Very good quality. Print of the logo was clear and delivery was very quick.”

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Posted 3 months ago

“My daughter has a history of asking for obscure birthday cakes and this year was no exception! She asked for a Dead Poets Society cake and, as much as I love that movie myself, I was a bit stuck as to where I would find merchandise from a nearly 40 year old film - with a few days notice, no less! Then I found Cakeshop and all my prayers were answered. I got a 7 inch custom icing cake toppper and custom cupcake toppers, all featuring stills from the film, and managed to pull off a cake that met the approval of a fussy 13 year old, in the nick of time! The toppers were all of great picture-quality, were easy to use with clear instructions, and arrived really quickly. And they were vegan and safe for my daughter, who is allergic to eggs and nots. Cakeshop will be my first port of call for all obscure requests from now on!”

Cakeshop.com 5 star review on 2nd April 2026

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Posted 3 months ago

“The topper dissolved into the icing and was ruined”

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Posted 3 months ago

“Excellent quality arrived quickly, will most definatley recommend.”

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Posted 3 months ago

“Ordered a cake topper for my friends birthday cake, very easy and a fast delivery. Great service and my friend loved it.”

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Posted 3 months ago

“Good product and customer service, fast and reliable.”

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Posted 3 months ago

“Excellent quality print arrived soon after ordering. It will make a fantastic birthday cake! Thank you!”

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Posted 3 months ago

“I was very impressed by my order and how quickly it came. Was next day as promised. It made my very funny short notice idea come to a reality for an office bake sale”

Cakeshop.com 5 star review on 1st April 2026

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Posted 3 months ago

“The design came out as expected (it's literally just a printer so good job on having a printer I suppose). But the delivery was terrible. It arrived 9 days later than it was meant to, so in the end we couldn't even use the printed item”

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Posted 3 months ago

“Great customer service and looked great on the cake”

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Posted 3 months ago

Cakeshop.com is rated 4.9 based on 715 reviews