Cakeshop.com Reviews

Name: Cakeshop.com
Rating: 4.92

4.9 Rating 608 Reviews

99 %

of reviewers recommend Cakeshop.com

Company Reviews

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4.9

Based on 608 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

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Cakeshop.com 5 star review on 4th May 2023

Anonymous

Anonymous // 01/01/2019

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“Great service and wonderful product. Helped me celebrate an anniversary for my business in style.”

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Posted 4 years ago

“very pleased with purchase”

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Posted 4 years ago

“Product arrived on time and was exactly as stated on website. Quality very good.”

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Posted 4 years ago

“Superb item! Fast delivery. Would recommend to all”

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Posted 4 years ago

“The toppers were a lot smaller than expected and they arrived very late took over a week even though it was supposed to be 1st class delivery”

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Posted 4 years ago

Hi there, So sorry your order was delayed, unfortunately postal delays are out of our control, we ship all orders within 24 hours, and take our delivery estimates directly from Royal Mail. We would of shipped again for you if we knew about an issue. All topper sizes are on the website in the FAQs, so we’re not sure what you were expecting? Please email us for any further assistance. Thanks

Posted 4 years ago

“Delivery was unbelievably quick. The quality of the photograph icing cake toppers were excellent. So impressed. Will definitely use cakeshop again.”

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Posted 4 years ago

“Excellent service, super speedy. Website easy to navigate. Used twice now”

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Posted 4 years ago

“Products came and looked good”

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Posted 4 years ago

“Brilliant. Arrived very quickly. Good quality photo on the cake toppers. Lasted well. Highly recommended”

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Posted 4 years ago

“I ordered a personalised cake topper, website was easy to use price was competitive and delivery was very quick I was very happy!”

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Posted 4 years ago

“Lovely icing cake topper produced from a not great quality photo - came out much better than I was expecting and delivered really quickly. Will definitely use again.”

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Posted 4 years ago

“Great products, we got these for funeral cupcakes! Good special touch”

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Posted 4 years ago

“Product was great but the website was very very difficult. Neither my partner nor I was able to successfully open an account so I had to check out as a guest. The frustration did cause me to look elsewhere and had I been able to find a similar product, I would not have used you. Great product, price and delivery time, just get the website working properly.”

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Posted 4 years ago

So sorry for the issues Elizabeth, our developers are working on a fix for this, we do hope you come back soon :)

Posted 4 years ago

Update - this issue is now fixed :)

Posted 4 years ago

“Super quick delivery and exactly what I wanted. Thank you”

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Posted 4 years ago

“The product was excellent,the packaging was excellent, the price was excellent, the postage was good and overall the service was great. We would not hesitate to recommend ,or buy again from this company.”