Cakeshop.com Reviews

Name: Cakeshop.com
Rating: 4.91

4.9 Rating 683 Reviews

99 %

of reviewers recommend Cakeshop.com

Company Reviews

Metrics

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4.9

Based on 683 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat

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Cakeshop.com 5 star review on 30th April 2026

Anonymous

Anonymous // 01/01/2019

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“Company logo came out really well on the icing, packaged well and fast delivery - exceeded expectations, would use this company again.”

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Posted 1 month ago

“I always use Cakeshop.com for my children’s cake toppers as my daughter has a nut allergy and it’s always difficult to find pre made cakes that are suitable. I love how they can be personalised and they always look amazing! Every order I’ve placed has always be delivered super quick and packaged well. I wouldn’t go anywhere else for my cake toppers now! Thank you for all the wonderful toppers you have created for me, the children love them every time!”

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Posted 1 month ago

“Amazing! Way better than I even imagined! I ordered loads of things to decorate a 80th birthday cake and sugar pictures squares were printed to amazing quality and clarity! Could not of been happier! Great website cheap and really fast delivery! Thank you so much , you made my dad so happy !”

Cakeshop.com 5 star review on 20th March 2026

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Posted 1 month ago

“Great quality edible photo and super fast delivery! Very easy to order online”

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Posted 1 month ago

“Excellent service, very good quality photos will use this service again when needed, much better service and price than my last supplier”

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Posted 1 month ago

“I couldn't have had better service from Emily and Olivia. I've gone through a period of ordering directly so when the reply came to reorder through the website, I was a little dubious. It was quick to order, easy payment and arrived quickly. Perfect service. Thank you!”

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Posted 1 month ago

“Very good product”

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Posted 1 month ago

“Always amazing, prompt service and lovely quality toppers!”

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Posted 1 month ago

“Can not recommend cakeshop.com enough! Fantastic customer service, fasted shipping and amazing quality products! Thank you so much!!”

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Posted 1 month ago

“I've a bakery and we always use cakeshop.com for our photo toppers and tell our customers to use them to. They're a superior product compared to the rice paper versions that are on the market as these can be brittle and break easily.”

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Posted 1 month ago

“I found the website easy to use, the process was simple and most importantly for me was the speed of delivery next day !”

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Posted 1 month ago

“Great service and speedy delivery. Can't go wrong!”

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Posted 1 month ago

“Cake toppers ordered and came as expected. Very good value.”

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Posted 1 month ago

“Ordered a cake topper for a 40th Birthday. Was great quality and very easy to add to the cake. Would definitely recommend.”

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Posted 1 month ago

“Emily and the team are Fantastic. We have been using them for a while now and they never disappoint. The customer service is superb and the print quality on the toppers is excellent. I wouldn't look anywhere else for our toppers.”

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Posted 1 year ago

“Such amazing and friendly service fromEmily and team at the Cake Shop. The service was second to none and incredibly fast at responding. And equally I received several great products, exactly as I had wanted and were sent out super quickly! Thanks so much! Will absolutely be shopping here again!!”

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Posted 2 years ago

“Absolutely unbelievable service from this company, communication was first class and the product exactly as I requested. Would not hesitate to recommend and use again x”

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Posted 2 years ago

“Great service very prompt, excellent customer care would certainly use again and I'm very happy to recommend. Cath”

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Posted 2 years ago

“Emily has been so helpful with my purchase. I uploaded in the wrong format so got in touch by email and she helped me achieve what I couldn't, we went through various options based on what I wanted. Looking forward to seeing my icing sheet and creating the cake for my son's birthday.”

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Posted 2 years ago

“Hi team, Just want to give a massive thank you to Emily who helped me process my order so quickly and was super helpful. Amazing service and it’s my second time ordering from them. They’re amazing, and great quality toppers! Huge shoutout to Emily who helped me and got it all processed for me super quick and sufficiently!”

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Posted 2 years ago

Cakeshop.com is rated 4.9 based on 683 reviews