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Cakeshop.com Reviews

4.9 Rating 608 Reviews

99 %

of reviewers recommend Cakeshop.com

Company Reviews

4.9

Based on 608 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

Cakeshop.com 5 star review on 4th May 2023

Michael And Denise

Cakeshop.com 5 star review on 27th March 2023

Cakeshop.com 5 star review on 15th March 2023

Maureen Fountain

Cakeshop.com 5 star review on 15th March 2023

Maureen Fountain

Cakeshop.com 5 star review on 9th February 2023

Cakeshop.com 5 star review on 10th August 2022

Lindsay Pemberton

Cakeshop.com 5 star review on 18th April 2022

Abbie Turner-Barrett

37

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with cup cake toppers the photograph on the wafer toppers is excellent quality. I have had toppers before but from other sites and they have been a little hazy but these toppers are excellent and would highly recommend Cakeshop.com (UK) Ltd.”

Posted 4 years ago

“Absolutely amazing service, my family loved the personalised photograph cake toppers!”

Posted 4 years ago

“I was extremely pleased with the cake toppers i ordered, pin sharp images and arrived by first class post”

Posted 4 years ago

“Really fast delivery and clear prints of my pictures on icing.”

Posted 4 years ago

“I ordered for next day delivery. Was really pleased with the cake toppers and my stepdaughter loved having her picture on her cupcakes and her and her friends loved them. Will be using again in future. Thank you. Xx”

Posted 4 years ago

“When our order didn’t show up with next day delivery, I thought we had been scammed. Then our order showed up 4 days later and was relieved to realise that it was just incompetence.”

Posted 4 years ago

Hi Robert, So sorry for the issue here, we ship all orders received before 2pm next working day (we work Monday to Friday). Your order was received on a Saturday, so it was shipped on Monday with guaranteed next day delivery. Therefore you would have received on Tuesday (4 days later). We hope you appreciate this misunderstanding was not our fault, however we will be happy to refund you if you would like to contact us directly :) Best wishes, Cakeshop team

Posted 4 years ago

“Perfect! Super quick and easy to apply the cake topper.”

Posted 4 years ago

“Excellent service and finished product. Easy to up load photo for cake topper. Received quickly and looked fantastic.”

Posted 4 years ago

“Excellent cake toppers, used several times and never disappointed. Efficient and quick delivery.”

Posted 4 years ago

“I would thoroughly recommend cakeshop.com, the customer service was excellent, the delivery was quick and the cake topper looked amazing on my daughter’s cake!”

Posted 4 years ago

“Ordered a picture on a sheet of icing. It arrived on time and was very good. My brother was so pleased with his surprise birthday cake.”

Posted 4 years ago

“Excellent service”

Posted 4 years ago

“I’ve ordered quite a few of the cake toppers from this site and I’m never disappointed. Very clear and easy order process, same day despatch (though you do have to wait for the post) and the product is great when it arrives and well packaged.”

Posted 4 years ago

“The topper was perfect just as I pictured thank you.. 100% recommend”

Posted 4 years ago

“easy site to use and quick delivery”

Posted 4 years ago

“Highly recommended ! My first topper from Cakeshop, excellent reproduction of my photo & super fast delivery. I would not use a different supplier again.”

Posted 4 years ago

“Lovely customer service, excellent products (which looked fab on our cakes) and a great experience. Will definitely be using again :)”

Posted 4 years ago

“Really easy to create online, delivered the next day. Well packaged and they looked amazing, will definitely use again in the future.”

Posted 4 years ago

“Great customer service. Fast delivery arrived on time and great quality products.”

Posted 4 years ago

“Delivered the day after I purchased, fantastic quality & great price, really pleased & will purchase again.”

Posted 4 years ago

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Cakeshop.com is rated 4.9 based on 608 reviews