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cable monkey Reviews

4.8 Rating 9,680 Reviews
98 %
of reviewers recommend cable monkey
4.8
Based on 9,680 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read cable monkey Reviews
cable monkey 5 star review on 9th March 2026
Mr L
cable monkey 5 star review on 9th March 2026
Mr L
cable monkey 5 star review on 7th October 2024
Anonymous
cable monkey 5 star review on 7th October 2024
Anonymous
cable monkey 5 star review on 26th December 2023
Christian
cable monkey 5 star review on 26th December 2023
Christian
cable monkey 5 star review on 10th November 2023
Paul
21
Anonymous
Anonymous  // 01/01/2019
“Service was Ok”
Helpful Report
Posted 1 day ago
“Good price, prompt delivery but unfortunately the cable did not unravel as Cat5 normally does from the drum; it keep tangling up & I had to open the drum & untangle the mess inside. Would recommend only ever buy a full drum not a 100m one.”
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Posted 1 week ago
“Great product at a great price, only let down by the courier”
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Posted 3 weeks ago
“Nothing wrong with the product or price (not that iv used it) but on all the emails I could not find the number which was required for the tracking. Which resulted in me not being able to ask the delivery company to leave it in a safe place so I missed the delivery and had to buy from somewhere local”
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Posted 1 month ago
“Not a fan of cables not being individually wrapped, makes storage messy. Sem good quality though.”
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Posted 7 months ago
“Cable was fine. Cable stripper had no blade in it so useless.”
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Posted 11 months ago
“I had a very good initial discussion with Connectix about my cabling requirements. I then used Cable Monkey, a subsidiary of Connectix, to buy the recommended product. I had wanted Connectix cable but what arrived was Maxxam cable, despite this being shown against a Connectix specification sheet on the website. I was surprised by this and called Cable Monkey. I was told that Connectix do not make the spec of cable I wanted, so they had sent an equivalent. This equivalent can be bought cheaper elsewhere.”
Helpful Report
Posted 1 year ago
“Paid for next day delivery as I wanted my items quickly but they didn't arrive on time. Customer services were made aware and provided updated ETA but no offer of a partial refund for the next day delivery fee that I paid. I'll probably look elsewhere in future.”
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Posted 1 year ago
“They're fine but they take their sweet time shipping items in stock.”
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Posted 1 year ago
“Ordered two boxes of cable, one arrived the other didnt. . It was then sent promplty. Bit of a pain, but what can you do?”
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Posted 1 year ago
“Service is fine apart from sending outs irritating needy requests to review them.”
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Posted 1 year ago
“Normally great products, but on this occasion bought some unbooted cables that had 2 fail and they were awkward to change. 4 pins down out of 8 on one.”
Helpful Report
Posted 2 years ago
“Good product, decent price, despatched on time - but they used APC for delivery, which is always disappointing as their service is terrible. I paid for next working day delivery but APC took four days - two days running they sent texts with delivery times but didn't turn up (and we were at home) and didn't answer the phone when I rang (many times) to chase up the parcel.”
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Posted 3 years ago
“The service was very good, unfortunately, the product was terrible.”
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Posted 3 years ago
“Decent cables, but an 8 calendar day wait to have the product shipped without any contact from the seller to say why such a delay, was a bit too much time!”
Helpful Report
Posted 3 years ago
“The cable was fine and the cost was ok. The delivery was poor. I wrote some delivery instructions in the box provided by Cable Monkey. These instructions were not passed on to the courier by Cable Monkey. When I missed the delivery and tried to pass these delivery instructions on to the courier, they said that they could only take delivery instructions from the sender. What a farce. I ended up collecting the cable from the courier company myself. For that reason alone, I will not use Cable Monkey again.”
Helpful Report
Posted 3 years ago
“Normally I would give you guys a glowing 5 star review but I was sadly let down with the last batch of external cat 6 which did not peel out the box as normal. The first 10m were fine, then it all jammed up and I had no choice but to remove it from the box and put it on a cable frame dispenser. No pressure on the sides meant the cable fell apart which still meant manual stripping of the reel 2 feet at a time. This obviously adds time to a job but I hope this was a 1 off.”
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Posted 3 years ago
“Quick responses and service but the delivery let's it down. Everytime I have ordered there has been an issue with the delivery.”
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Posted 3 years ago
“Cable was good, postage was a rip off.”
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Posted 3 years ago
“More than happy with the service from Cable Monkey, however your courier APC delivered the package to the wrong address and I was waiting approximately one week for the materials. When I tracked the delivery and seen it had been "delivered" I new exactly what had happened.”
Helpful Report
Posted 3 years ago
cable monkey is rated 4.8 based on 9,680 reviews