cable monkey Reviews

Name: cable monkey
Rating: 4.83

4.8 Rating 8,790 Reviews

98 %

of reviewers recommend cable monkey

4.8

Based on 8,790 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

cable monkey 5 star review on 26th December 2023

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order was not delivered as expected and then only after I made a phone call.”

Helpful Report

Posted 4 years ago

“Delivery was quick - but I ordered 3 pair cable and received 4 pair cable. An extra pair for free you might say - but I can tell you that fitting 4 pair cable under the edge of a fitted carpet is nothing like as easy as it would have been using 3 pair cable, so it wasn't appreciated.”

Helpful Report

Posted 4 years ago

“Generally happy, however FedEx missed a next-day delivery delaying my job by a day costing me time and money to sort out. Cablemonkey asked me to contact FedEx to arrange compensation. Should not be a customer's responsibility to do this. Deliveries need to be reliable.”

Helpful Report

Posted 5 years ago

“Was a quick and efficient service but not 100% sure on product description. I’m not particularly knowledgeable on phone plugs but my impression was that an RJ11 was a small plug which I wanted to fit into my hub for internet, it was so a bt socket could then be connected to that I pull use the phone through my hub, anyway when it arrived they were both big clips so would not fit As such a reasonable price it wasn’t worth sending back.”

Helpful Report

Posted 5 years ago

“Good website, easy process and swift delivery, but why oh why oh why do you feel the need to pack up cables already in sealed bags, into boxes with a tonne of polystyrene packing, not only does it go everywhere (not good in an IT / server area) but is also not good for the environment - consider using easily recyclable materials if you must fill half the box with packing!”

Helpful Report

Posted 5 years ago

“Paid for next day am delivery didn’t arrive until 2 days later”

Helpful Report

Posted 5 years ago

“Not as good as in the past. One of the connectors was broken and one had 2 wires the same colour. So a 10% fail so far on the order. Also why are the male rj45 to d9 connectors pinned out (ie colourwise) diffently to the female ones? There is also no map on the site of these pin numbers to colours.”

Helpful Report

Posted 5 years ago

“..”

Helpful Report

Posted 5 years ago

“Whilst I am no expert, the quality of the ‘external’ cable I received was way below my expectations. The outer sheathing of the cable looked no different to normal network cable, I have not installed yet so can not comment on actual performance. Overall service, packaging and delivery was outstanding.....”

Helpful Report

Posted 5 years ago

“Had to ring up and ask for my invoice to be sent to my email address, as it was not sent out automatically once the goods had been dispatched.”

Helpful Report

Posted 5 years ago

“Ordered 3 cables, unfortunately they didn’t deliver exactly what I ordered but I made do”

Helpful Report

Posted 5 years ago

“Product is good but packaging was excessive - 30m of cable in a huge box packed out with polystyrene beans. Unnecessary expense for Cable Monkey, a headache for us to dispose of and environmentally awful.”

Helpful Report

Posted 5 years ago

“The initial purchasing and turnaround time were great. However, As I have written to you via e-mail previously, but had no response. after checking the delivery and billing address I entered, (which were correct), you proceeded to put the incorrect address (a different company name) on the package. Thankfully the company it was delivered to were honest and called us, we went and collected the package from them, however I don't know how this happened.”

Helpful Report

Posted 5 years ago

“Had what I wanted, but all 24 patch cables I ordered came individually plastic wrapped. What a waste.”

Helpful Report

Posted 5 years ago

“I still haven't received the item I have purchased. Could you give me an email back as to why. Thanks Martin.”

Helpful Report

Posted 5 years ago

“Difficult to say, as I have only just received the products !!!!!!!1”

Helpful Report

Posted 5 years ago

“Ordering was straightforward and prices are reasonable. Goods were shipped in a timely manner. However, the package was incorrectly addressed which meant the delivery company could not deliver it for several days.”

Helpful Report

Posted 5 years ago

“I ordered a cat 5E cable 50m for next day delivery and paid the additional charge , however it did not arrive next day, but the day after that!”

Helpful Report

Posted 5 years ago

“krem is not as show in first picture. however is confused becouse in product reviews pic is 2 kind of product what making customer confuse and in my case I thought that I'm ordering different item ...”

Helpful Report

Posted 6 years ago

“by sending us an invoice”

Helpful Report

Posted 6 years ago

cable monkey is rated 4.8 based on 8,790 reviews