cable monkey Reviews

Name: cable monkey
Rating: 4.83

4.8 Rating 8,798 Reviews

98 %

of reviewers recommend cable monkey

4.8

Based on 8,798 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

cable monkey 5 star review on 26th December 2023

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with the efficiency and service but disappointed that the product wasn’t as expected.”

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Posted 3 years ago

Hi Trevor, thanks for your review. I'm sorry your patch lead wasn't as expected. Could you give us a bit more information as to what was wrong with it please?

Posted 3 years ago

“Happy enough with you delivery and item sent, apart from one slight niggle, I noticed the protective sleeving was missing on a small part of the cable, it looked like manufacturing fault, luckily the important inner cable seemed undamaged. Hopefully it will be ok!”

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Posted 3 years ago

“Delivery took a long time, product was fine.”

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Posted 3 years ago

“The cable arrived as expected, but I am not sure about the quality. Its supposed to be a shielded cable but feel flimsy.”

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Posted 3 years ago

“Cabinet was fine and power unit perfect . Shelves arrived a day later than the cabinet - so engineer who was booked to fit it - had to make do . When shelves arrived not as expected - so had to throw away”

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Posted 3 years ago

“All fine and as described. Good value. Took five days to arrive using basic delivery - but was during Covid lockdown”

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Posted 3 years ago

“Cable Monkey happy with poor delivery performance of APC next day courier when product was 2 days late. Paid £5.99 for next day but small print terms seem to accept that”

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Posted 4 years ago

“Ordered this about 3 weeks ago now and still not received it”

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Posted 4 years ago

“Attempted to deliver to a business address at 6.45 in the morning! Re-delivery was delayed again, finally got the order over a week late.”

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Posted 4 years ago

“Thanks for the cable but the only thing I did pay for next day delivery and I didn’t get it for like 5days after ordering it so I would like that extra money I paid for back if possible?”

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Posted 4 years ago

“goods came in good timing, however to the wrong address which caused a few issues.”

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Posted 4 years ago

“Delivery was very fast but I was disappointed that I had to pay an additional £12 to have my £100+ order delivered to Inverness, Scotland. The cables were fantastic, high quality, but my reds were more of a pink which lost some points.”

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Posted 4 years ago

“RJ 45 Coupler arrived in a timely manner, but disappointed it does not show that this coupler gives a Cross Over in the connections end to end I expected Straight Through”

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Posted 4 years ago

“Service grea, however packaging needs reviewing. Far too much plastic with an over enthusastic use of clear adhesive tape.”

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Posted 4 years ago

“Some cable arrived faulty. Testing required before dispatch.”

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Posted 4 years ago

“Paid for next day delivery. This did not happen arrived the day after”

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Posted 4 years ago

“Delivered to a totally different address that was on the despatch note need to control your couriers”

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Posted 4 years ago

“Cable monkey were fine .. but you use APC for delivery. . Which is poor. Had I known I would have ordered with someone else as APC are the worst delivery company to deliver to us. I wish all online retailers would state who they are going to use so I could avoid them. The driver today rang while sat in his van outside my house to ask where my safe place is .. but I was in.. if I had missed the call for any reason he wouldn't have left his van. They had already left me a card that stated they were sending it back to the sender... no notice re delivery .. no slot.. just turned up today and obviously just expect every one to wait at home every day..all day in the hope they turn up. Shame.. Please use did in future. .. I don't care about the cost.”

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Posted 4 years ago

“Ordering was relatively simple, but I was disappointed to discover the Cable Monkey idea of white is actually light grey. Especially when the cabling doesn't match the colour of any of the white boots or cables I have already. Support was dismissive, and for the cost of the cable it wasn't worth a return.”

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Posted 4 years ago

“O.k product but still awaiting a refund after 3 weeks”

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Posted 4 years ago

cable monkey is rated 4.8 based on 8,798 reviews