cable monkey Reviews

Name: cable monkey
Rating: 4.83

4.8 Rating 9,681 Reviews

98 %

of reviewers recommend cable monkey

4.8

Based on 9,681 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

cable monkey 5 star review on 9th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered late, to the wrong premises. Cost me financially due to incompletion of work on time and had to pay contractors who arrived on site and couldn’t do any work. Should’ve been next day but was a day late and then I had to find it by going around peoples houses”

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Posted 2 days ago

“Poor delivery after paying for premium delivery - no refund after requesting.”

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Posted 1 month ago

“I purchased pre-terminated fibreoptics cable from Cable Monkey at great expense to give to my builders to pull through conduit. This was a great mistake as the way the product is supplied it can only be pulled though large data conduits and builders are used to power cables (which use much smaller conduits). If you need fibreoptics get an installer to come and work out exactly what is needed before any work is started, even if your builders claim they have done it all before. And don't buy the cable yourself! Only experts should buy it as they will know what needs to be done. There are no warnings on the website so I would suggest consumers beware before buying anything.”

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Posted 2 months ago

“Delivery did not arrive had to cancel and purchase from qnother supplier”

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Posted 8 months ago

“Disappointing slow service and wrong equipment sent out in order.”

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Posted 2 years ago

“fast 'despatch', but”

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Posted 2 years ago

“I can’t find the delivery. Please send a POD.”

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Posted 2 years ago

“Since my last online purchase my bank stopped my card due to security issues with your site and possible detials being shared with scammers.”

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Posted 3 years ago

“Cable Monkey was great as a supplier when it comes to availability and communication. However, their chosen courier was a complete mess. They advised Cablemonkey that numerous calls were made to the given contact number which was not true (only one call was made) and upon contacting the courier on the cell number received, they never answered. They also claimed delivery was attempted once but no-one was there which was not true as someone was there purely for the order delivery. Cablemonkey advised that a second attempt would incur extra costs which was forgo considering the above explained. Pls change couriers CableMonkey. Rating has lowered simply because of the courier.”

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Posted 3 years ago

“We purchased goods from you on March 10th 2023. For some reason we are yet to receive copy of the invoice. Not sure why?”

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Posted 3 years ago

“So thinking am bying 0.5 0f a metre It was actually 0.3 od a metre Which are really no good to string anything much together. Notbwhat i wanted sadly i have to double them up to get a usable length”

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Posted 3 years ago

“We have been using Cable Monkey for several years and bought a fair amount of pre-terminated fibre and accessories. I have recently bought some bulk fibre for a project and tried to contact you to get some advice on the purchase of a fusion splicer. Despite numerous phone calls and promises of a callback, no one bothered to come back to me. A little disappointing as I was looking to spend £2 to £5k on equipment and training. Maybe my purchase was too small to bother with? I have now gone elsewhere for the splicer.”

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Posted 4 years ago

“This rating relates to our attempts to secure credit terms than to the products themselves which we were happy with. We ended up paying up front due to the delays in processing our application. I still haven't heard that we have been granted credit terms for any future orders. The last email I received on the subject was on 4/4/22 and I haven't heard anything since.”

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Posted 4 years ago

“Products ok, postage excessive”

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Posted 4 years ago

“Very disappointing, waited all day for the dilivery and it came after 6pm ,too late to install the cable I ordered, So its cost me another day to go back to finish the job”

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Posted 5 years ago

“Ordered 0.3m cables, received 0.5m. No response from the supplier before request for this review :)”

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Posted 5 years ago

“Poor delivery. Charged for next day delivery but didn't deliver. Low quality cables.”

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Posted 5 years ago

Hi Robert, I'm sorry your order didn't arrive when you expected. We had different opening times during the Christmas break (detailed at the top of each web page during Christmas). Your order was placed when we were closed and as a result it was processed the following day and delivered the following working day as requested. We do have a selection of faster timed deliveries if your order is urgent. Our budget range of USB cables are designed to meet the needs of most home users. If you’d like to return them please get in touch.

Posted 5 years ago

“I Ordered 4 LAN cables and you only delivered 1. This impacted the delivery of our project. If we didn't have any spare cables on site we would not have been able to implement the change. Very poor.”

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Posted 5 years ago

“I paid for next day delivery but the cable turned up at the end of day 3.”

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Posted 5 years ago

“Ordered cable and connectors on Monday for an urgent job. Paid for next day delivery but didn't get the parcel until Thursday pm. APC overnight are rubbish. Cable Monkey were not at fault here, they dispatched promptly then APC had the parcel for 3 days.”

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Posted 6 years ago

cable monkey is rated 4.8 based on 9,681 reviews