cable monkey Reviews

Name: cable monkey
Rating: 4.83

4.8 Rating 8,800 Reviews

98 %

of reviewers recommend cable monkey

4.8

Based on 8,800 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

cable monkey 5 star review on 26th December 2023

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have yet to receive my order, next day delivery charge paid. No card through the door to confirm delivery at neighbours house or call back to be arranged!”

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Posted 6 years ago

“I still haven't received my cable which was ordered and shipped on the 5/9/2017.”

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Posted 6 years ago

“I ordered 25 of the RJ45 Plugs items under the view 25 pairs would be delivered. The website is clearly misrepresenting the product. The screenshot clearly shows two items in the picture and the first line use the words "two piece". They don't do the same on Cat6a patch plugs (http://www.cablemonkey.ie/cat6a-accessories/9550-ccs-cat6a-ftp-rj45-plug.html) or Cat6 plugs (http://www.cablemonkey.ie/cat6-accessories/9549-ccs-cat6-utp-rj45-plug.html). These are only item in screenshots showing the parts and are clear they are individually. Cat5 plugs use the text on first line "Sold Individually or in packs of 100" I now need to order 25 more of these plugs and pay more ridiculous shipping to complete the job whereas if the website was clear in the first place I would have ordered all at once. When contacted I was fobbed off with a line of basically it's your fault and no one else gave us feedback. Poor customer interaction and service.”

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Posted 6 years ago

“Charged a fortune for shipping (the item cost less) for something smaller than a bag of crisps. I meant the item was shipped in a massive box full of Styrofoam packaging nuts. Simply no need for it. Queried it and was told "they needed to track the item and ship via a courier"”

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Posted 6 years ago

“You are asking me to review it when it still has not arrived! Diabolical delivery.”

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Posted 6 years ago

“Product fit only for midget systems. After sales very rude”

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Posted 7 years ago

“Doesn't fit cats ftp cable”

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Posted 7 years ago

“I travelled 180 miles to do a job and my parts got miss picked and I couldn't complete the job. Had to travel back at my own expense to finish, after redelivery”

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Posted 7 years ago

“Lead would not work on by line to phone dduurr”

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Posted 7 years ago

“I'm steel waiting for my order”

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Posted 7 years ago

“Bad service and product. Will not use again. Very disapointing.”

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Posted 7 years ago

“No information on how to use”

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Posted 7 years ago

“Product didn't work at all with the Cat6a cable I used even tho its says it would be fine, Not happy at all and I may push for my money back on this item!”

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Posted 7 years ago

Hi Charles, I’m sorry you weren’t satisfied with your Cat6a RJ45 plugs. While I can’t vouch for your cable or your crimp tool, it is extremely unusual for our plugs to fail. If you would like to send the plugs back to us, we would be happy to issue you a refund. Please respond to this message with how you wish to proceed and we’ll do the rest. Thank you, Cable Monkey

Posted 7 years ago

“The cable purchased did not resemble the article on the web site in fact it didn't come with connector cover shown either, It was stuffed into an envelope , and although special delivery instructions were given, they were totally ignored, I had to drive 15miles to pick it. Turned out to be a very disappointing experience all round. I wouldn't recommend them!”

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Posted 7 years ago

“I'm putting very poor here only so that cable monkey look at this comment. I'm being asked to comment on the product I bought 2 days ago. How am I to be able to review the product on so short a time? That would be the case with most products, but in my case I bought a reel of CAt5e. I haven't even got round to laying it yet never mind testing the results!!”