cable monkey Reviews

Name: cable monkey
Rating: 4.83

4.8 Rating 8,826 Reviews

98 %

of reviewers recommend cable monkey

4.8

Based on 8,826 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

cable monkey 5 star review on 26th December 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would have awarded the merchant 5 stars, only the cables I received were white, even though my webstore selection was for black cables (as shown in the item descriptions).”

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Posted 8 years ago

“The item i purchased was great but the delivery was 2 days after the next day delivery that i had paid for, SHAME !! would have expected notification by Cable Monkey that order had been delayed, I had to phone them, SHAME !!”

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Posted 8 years ago

“Too expensive Reduce your prices and I could do more business with your company”

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Posted 8 years ago

“They are helpful.”

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Posted 8 years ago

“I bought a product that I couldn't find anywhere else, delivery and service was good, however I feel that the price for the item didn't reflect the expected quality so slightly disappointed.”

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Posted 8 years ago

“A little late in delivery (despite paying extra for next day delivery). Besides this everything was fine.”

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Posted 8 years ago

“The product did not work as well as I expected as the screen displays were badly affected by the device.”

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Posted 9 years ago

“Delivery took a few days so not super-fast but that didn't matter to me. More importantly the order was100% correct. Would use again.”

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Posted 9 years ago

“I'm still waiting on my order. Ordered on 16th of March. Usb to serial adapter x 6”

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Posted 9 years ago

“Only part of the order was delivered. I had to chase several times for the missing parts of the order.”

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Posted 9 years ago

“The available choice of product and delivery was good. One of the items had the wrong coloured Cat 5 insert. This was dealt with quickly though and a replacement part sent out for early the next day.”

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Posted 9 years ago

“The registering process was a bit convoluted and my first (and, so far, only) purchase took a few attempts which wasn't great. Site looks ok and works pretty well otherwise. Mail notifications came at each stage of my purchase so I felt well informed and knew exactly when it had arrived.”

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Posted 9 years ago

“Purchased two mains PDUs, one had a dud socket but cable monkey replaced the defective one in a prompt and manner. I do have lingering doubts about the innards of these PDUs and personally would not now trust them beyond modest load/current. Sockets do not have a good/convincing 'feel' when you insert a standard UK plug, despite the PDUs externally appearing to be well made.”

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Posted 9 years ago

“I was generally happy with my order. I did use cable monkey because they offered 0.5m fibre cables, which were supposed to be in stock when I ordered but 1m ones where delivered instead. These obviously work OK but aren't as neat as I would like and I didn't know anything about the substitution until the goods arrived leaving me no time to make other arrangements.”

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Posted 9 years ago

“slow despatch, high postage charge, use again , NO !”

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Posted 9 years ago

“Your packaging needs a lot of improvement, Polystyrene "peanuts" are a nightmare just use paper or bubblewrap or air bags...anything instead of the peanuts!”

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Posted 9 years ago

Thanks for your feedback. We try, where possible, to recycle all our packaging and reuse what we can, I hope everything else is fine with your order

Posted 9 years ago

“I have ordered many time from Cable Monkey and the delivery has always been excellent. I have a problem with a cable at the moment and they are currently sorting out.”

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Posted 9 years ago

“unfortunately the monitor cable dosn't appear to work effectively, there are shadows on all images and script, had to source alternative. Mouse cable is good”

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Posted 9 years ago

“Delivery address on delivery note was wrong so Interlink delivery failed on two occasions. Delivery made on third attempt but only because Interlink rang me to say they couldn't deliver yet again!. Not sure how address was wrong as I checked our stored details within our account.”

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Posted 9 years ago

“Paid for next day delivery, but did not get the produce for two days.”

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Posted 10 years ago

cable monkey is rated 4.8 based on 8,826 reviews