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C&A Building Products Reviews

4.8 Rating 4,816 Reviews
96 %
of reviewers recommend C&A Building Products
4.8
Based on 4,816 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read C&A Building Products Reviews

About C&A Building Products:

Specialist in supplying quality plastic building materials at amazing prices.

Visit Website

Phone:

01634 374444

Email:

reviews@cabp.co.uk

Location:

Courteney Road, ,,
Courteney Road, ,
Kent
ME8 0EZ

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“Everything I have ordered has always been of the finest quality. Many thanks also for quick delivery.”
Helpful Report
Posted 11 years ago
“Gutters and down pipes plus fittings were delivered speedily, packed very well and of very good quality. Very pleased with the service provided.”
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Posted 11 years ago
“Gutters and down pipes plus fittings were delivered speedily, packed very well and of very good quality. Very pleased with the service provided.”
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Posted 11 years ago
“I purchased the Onduvilla tile strips and ridges for the roof of the Timber Store I am building (for review purposes I think these classify as "Corrugated sheets"). Delivery was pretty quick and I was impressed by the friendly and helpful nature of the delivery driver, who even phoned me in the garden when I didn't hear the doorbell ring! Top marks to C&A for service. As regards the product itself, my feelings are a little more mixed. The strips themselves look to be very good quality and do look great when fitted. However, I was not at all impressed by the fixing nails as the plastic heads have a tendency to "blow through", even when using a wooden block to protect them from direct contact with the hammer. I have seen fixings where the plastic cap clips on after the nail is secured and in my opinion those would be a far better alternative. I am also a little dubious about the ridge pieces, as they introduce a gap into the arrangement which I'm concerned could cause issues in strong winds: that remains to be seen though. One other niggle is that the ridge pieces are shorter than the tile strips. Since my long, narrow Timber Store is exactly one strip wide I have had to use two ridge pieces instead of one, which is both more expensive and somewhat ugly in appearance. Admittedly this is a rather unique situation as most structures will be a lot wider, but if the ridges were produced in two sizes (one tile width and a half tile width) then the system would be a lot more flexible in my opinion.”
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Posted 11 years ago
“I purchased polycarbonate sheets of various sizes and type also corrugated sheets with fittings. All arrived on time and as per order and no damage. Excellent product and the sales team were very helpful when I ordered, the delivery driver worked exceptionally hard when we unloaded the order. Definitely use C & A again.”
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Posted 11 years ago
“Quality products at excellent prices. Delivery is very good but could be improved with better notice of delivery time (estimate) and date.”
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Posted 11 years ago
“I find C&A Building Plastics very easy to work with, the phone is always answered very quickly by friendly and knowledgeable staff, orders are processed quickly and paperwork sent out straight away, delivery is always on time, all in all a very nice way to work knowing we don't need to worry about items not arriving or wrong items being delivered and holding up our build process Paul (Applecross Homes)”
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Posted 11 years ago
“very good service,good delivery servce iam very happy with my purchase”
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Posted 11 years ago
“I received my products very quickly. They arrived in good order and the driver was very efficient and helpful. I good service from order to delivery. Thank you”
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Posted 11 years ago
“Excellent service from placing the order and delivery. All staff very very helpful. Lovely to deal with such a good Company. Highly recommended.”
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Posted 11 years ago
“Very helpful and quick efficient service - I would recommend. Thank you”
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Posted 11 years ago
“Delivery took longer than expected”
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Posted 11 years ago
“Ordered poly carb multiwal sheets plus accessories. Ordering process was good but that was not the case for the delivery information. Being told that it will be delivered sometime this week but the driver will contact you sometime the day before is not good enough these days. Also to be told that if you are not in it will be another week before another delivery can be made.We should at least have a day confirmed a few days in advance and a 4 hour window confirmed before 18: the day before delivery.”
Helpful Report
Posted 11 years ago
Hi I am glad you found the order processing easy for our quality 9 wall 16mm Lexan sheets (as apposed to 3 wall offered by competitors). We deliver on our own vehicles that are racked specifically for our products and so are handled with more care than carriers, and many carriers refuse to even accept the large items due to the logistical problems they pose. We also try to offer the lowest possible cost by running transport as efficiently as possible. This involves the long distance delivery drivers being on the road for several days and we can not predict the traffic on every road or foresee accidents / road closures and hence our drivers normally give notice. This also allows additional up to date local knowledge to be passed to the driver. This system has developed over many years and satisfies the most requirements of most clients. Some customers do find that the date of delivery is critical and we are able to offer a dedicated day delivery, however this does involve dedicating a vehicle and driver to achieve this and is by quotation only as it will then reflect the true economic cost of achieving this and not our basic delivery charge. I hope this has helped enlighten you on the process and why it has evolved over the 47 years to this point. We take your comments on board of what you desire, however at this time achieving it at these prices for these quality materials is not yet viable. If on you next order you would like a quote for a specific day delivery please talk to one of us on 01634 37 4444 and we can assess the logistics for the materials to be ordered and quote you the price to achieve this. Yours C & A
Posted 11 years ago
“Second time of ordering from c&a, what an improvement. Technology and all the associated equipment is first class. If you follow the video you can't go wrong. Only awkward bit was getting those damn clips that hold the sheet down to engage. Company rep very helpful, advising you if he thinks you have missed something. I think delivery cost and delivery time very good. Good discount, and of course a sexy pair of gloves.!! All up looks great no leaks yet!!!”
Helpful Report
Posted 11 years ago
“I purchased facia boards and the associated items (corners, pins etc.) and was very impressed with the service. I wanted the boards for two applications, one white, the other black. One of your assistants checked to ensure I had not made a mistake as ordering two colours might look odd. I was also asked if i needed any corners or joiners as I had not specified anything. It is good that you're checking these things. I also like the quality of your facia boards, even the capping ones are more substantial than others I have seen. Although as a DIYer I would not need your products that often you are my first port of call and I have recommended you to my mother-in-law's next door neighbour as the facia boards I fitted there this afternoon finish at his boundary and he may purchase some from you. He was impressed with the quality.”
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Posted 11 years ago
“The service and price was very good delivery was very quick however the delivery charge was way to high which is a shame”
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Posted 11 years ago
“good polycarbonate sheeting and fittings 1st time using C&A pleased with online ordering and the speed of sending their product. Shame the delivery company used did not take more care with this type of product.”
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Posted 11 years ago
“Cladding Always find telephone and counter response very helpful. Delivery was on time and find them competitive on price 9 and accurate advice)”
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Posted 11 years ago
“Check you receive what you ordered and paid for straight away! Stupidly, due to personal circumstances, we didn't. When we came to complete the job, we peeled back the green protective plastic to discover we had about £200 worth of boring white cladding. We paid £550 + for fortex, wood effect plastic. Silly us - too late to change it. We've had to spend another £300 on more, and are stuck with cladding we can't use or need. Would i order from them again... no chance!”
Helpful Report
Posted 11 years ago
Hi I am very sorry that you are not happy with the service that you received, as we mentioned when you raised the issue we do have a time scale for reporting short falls, defects or even just unhappy with the colour of goods in which we would be more than happy to sort ANY problems out. This time scale we believe is extremely fair, however the order you are referring to was dispatched and received on site 22/4/14 which is more than 12 months old. We understood that there may have been an issue however 13 months to report it left us with very little ability to help, to this end we arranged a new order with you after discussions we came to a reduction in the cost of the items as a way of trying to help. Due to the very age of the goods and the way they may have been stored it we would not have been able to offer a return. As a customer focused business we wish to provide our customers with the best quality of materials this is something we could not have guaranteed had we accepted these items back to stock. I am really sorry this was not to your satisfaction and would welcome any further discussion on how you would have liked us to have dealt with this? Look forward to your reply yours Craig
Posted 11 years ago
“Very happy with delivery and very friendly delivery driver. only disappointment is with the quality of the 2-3mm Multi trim. in the past this item was nice and stiff giving rigidity to joint this last batch very soft and easy to bend and will not hold its shape.”
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Posted 11 years ago
C&A Building Products is rated 4.8 based on 4,816 reviews