Login
Start Free Trial Are you a business? Click Here

C&A Building Products Reviews

4.8 Rating 4,816 Reviews
96 %
of reviewers recommend C&A Building Products
4.8
Based on 4,816 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read C&A Building Products Reviews

About C&A Building Products:

Specialist in supplying quality plastic building materials at amazing prices.

Visit Website

Phone:

01634 374444

Email:

reviews@cabp.co.uk

Location:

Courteney Road, ,,
Courteney Road, ,
Kent
ME8 0EZ

Write Your review

“Ordering was quick and simple ,received order in good time only thing was couldnt track order so didnt know when i would get delivery , in work the day my delivery came but delvery driver left in front of my window which is quite safe however really happy with service”
Helpful Report
Posted 11 years ago
“Easy to navigate the web site and order materials, i received a follow up phone call from C&A to confirm my order so that I could amend it if necessary. I received e-mails updating me on progress of my order.Delivery driver phoned the day before and confirmed delivery time slot of 1 hour so that I could arrange for someone to be home to take delivery. All materials good quality, well wrapped and arrived in excellent condition. I ordered 2 x sanctuary canopy and all the fixtures and fittings come with it to build it all you need to supply is an electric drill. Excellent value for money and very professional, I would definitely use them again and would recommend them to anyone”
Helpful Report
Posted 11 years ago
“I made an order via telephone. Was confirmed and an order sheet sent to me via email. When i arrive. only half the order was there. (YOUR ERROR) I was advised that they would get the rest of the order shipped from Kent on the lorry and to come back tomorrow. Received a phone call at 3pm telling me order was on its way, but close at 4pm for Bank Holiday. I left immediately from Romford (in Bank holiday traffic) as i was desperate for the items. I called the office to tell them i was 5 mins away at 15.45pm stuck in heavy traffic - the same as your van - and was told they didn't close until 16.30pm! Arrived at your west ham depot at 16.03pm - to be told they wasn't serving me and pulled the shutter down in my face. 2 wasted trips. Both your fault. Will be advising everyone not to use your 'family run business'”
Helpful Report
Posted 11 years ago
Dear John I am trying to trace the order you are talking about being delivered however from your email address and the order reference here that you are responding to it is for an order paid and collected on the counter not delivered. Please provide details from the paperwork you said was sent to you via email so I can trace the order you are talking about so I can investigate further. With regards to the closing times of the branches our two branches do shut at differing times. We also have a brand new phone system where calls are diverted to the other branch when all lines are busy in the first and I believe this is what has happened. Thanks to this feedback we are retraining all our staff to confirm which depots opening times the caller is inquiring about as it may not be their branch due to the overflow system. I apologies on behalf of the firm for this occurrence and hope to receive more details to investigate further.
Posted 11 years ago
“I was very pleased with the ordering process online, easy to understand. The guttering products were good quality. However, I felt the delivery charge was too high. Also, I received 2 confirmation e-mails and one by post which was overkill! You could save money as I feel the postal one is unnecessary. Regards Tony Brothers”
Helpful Report
Posted 11 years ago
“Craig and Bonnie are very helpful. Thanks a lot,”
Helpful Report
Posted 11 years ago
“On ordering the person was helpful with a couple of questions. Fairly quick delivery with the van driver quite courteous. Will order from this company again. Good service, thankyou. Robin.”
Helpful Report
Posted 11 years ago
“Very good customer service and quality products.”
Helpful Report
Posted 11 years ago
“I purchased a small poly carb roof light which arrived reasonably promptly although I do think the £15+ delivery charge a little excessive for a lightweight metre square package! The only things I would say about the product is that the accessories would be far better in black in stead of white which stands out like a sore thumb on a felt roof. The actual roof light is only fixed down with screws and caps so, if you live in a rough area it wouldn't be burglar proof. That is a criticism of the product not the company Cheers Keithbuster”
Helpful Report
Posted 11 years ago
“I purchased a small poly carb roof light which arrived reasonably promptly although I do think the £15+ delivery charge a little excessive for a lightweight metre square package! Cheers Keithbuster”
Helpful Report
Posted 11 years ago
“I purchased a small poly carb roof light which arrived reasonably promptly although I do think the £15+ delivery charge a little excessive for a lightweight metre square package! The only things I would say about the product is that the accessories would be far better in black in stead of white which stands out like a sore thumb on a felt roof. The actual roof light is only fixed down with screws and caps so, if you live in a rough area it wouldn't be burglar proof. That is a criticism of the product not the company Cheers Keithbuster”
Helpful Report
Posted 11 years ago
“"Carlsberg don't sell plastic products at fantastic prices to the trade or give an absolutely superb service, But if they did they would be called C And A Builbing Plastics"!. Martsbuild Ltd.”
Helpful Report
Posted 11 years ago
“The service I received at C & A plastics was very good, I bought a Sanctuary carport kit which is very good quality BUT I have noticed a problem with the design this been that the Polycarbonate sheets are NOT supported top and bottom and with a hail shower last night were bowing under the weight and I am sure will not stand up to a Northern Winter”
Helpful Report
Posted 11 years ago
“I purchased roof sheets no problems whatsoever”
Helpful Report
Posted 11 years ago
“I asked for 5 tubes CTC1 and still havent received the order a week later. funds were taken and no product delivered 07832445144”
Helpful Report
Posted 11 years ago
Thank you for your feed back. I have looked into your order and can confirm this is out for delivery today with UPS. The reason for the delay was an out of stock of the grey CT1 this was an oversight on our part as we ran out before the delivery arrived. These came into stock Friday and your order was immediately packed however it was to late for the UPS collection. I am sorry for the delay in your order and although we did not deliver it quick enough it was still delivered within 5 days. We do try and ensure that we deliver quickly and always advise our customers that if your order is or an urgent nature to contact us by phone to confirm the status and expected delivery dates.
Posted 11 years ago
“purchased 300ml cladding have never done anything like this before and i was helped by bonnie .She talked me through the whole job and i had no problems. Great service”
Helpful Report
Posted 11 years ago
“The items that we bought were delivered promptly. The driver was extremely helpful and assisted us in bringing all items into the home. Can not find fault with this company.”
Helpful Report
Posted 11 years ago
“Excellent web site which is easy to navigate. Easy to understand ordering system, helpful instructions and videos on canopy erection. Quick delivery made by a friendly and helpful driver.”
Helpful Report
Posted 11 years ago
“Thank you C&A for your quick, efficient service. The products are extremely good along with the sales, and quick delivery.”
Helpful Report
Posted 11 years ago
“Helpful personnel and easy to use web site. Good advanced notification of delivery and delivered to promised date. A professional quality service.”
Helpful Report
Posted 11 years ago
“thanks for your responce to my order the iterm tuned up as you said will use you again and will recomend your company to my friends yours ian howell”
Helpful Report
Posted 11 years ago
C&A Building Products is rated 4.8 based on 4,816 reviews