C&A Building Products Reviews

Name: C&A Building Products
Address: Courteney Road, ,, Gillingham
Rating: 4.75

4.8 Rating 4,508 Reviews

96 %

of reviewers recommend C&A Building Products

4.8

Based on 4,508 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About C&A Building Products:

Specialist in supplying quality plastic building materials at amazing prices.

Visit Website

Phone:

01634 374444

Email:

reviews@cabp.co.uk

Location:

Courteney Road, ,
Gillingham
ME8 0EZ

Write Your review

Tell us how C&A Building Products made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

C&A Building Products 5 star review on 27th April 2024

C&A Building Products 5 star review on 3rd April 2024

M Basham

C&A Building Products 5 star review on 20th January 2024

Mrs M Roddick

C&A Building Products 5 star review on 2nd January 2024

R Tamblyn

C&A Building Products 5 star review on 22nd November 2023

350

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I asked for 5 tubes CTC1 and still havent received the order a week later. funds were taken and no product delivered 07832445144”

Helpful Report

Posted 8 years ago

Thank you for your feed back. I have looked into your order and can confirm this is out for delivery today with UPS. The reason for the delay was an out of stock of the grey CT1 this was an oversight on our part as we ran out before the delivery arrived. These came into stock Friday and your order was immediately packed however it was to late for the UPS collection. I am sorry for the delay in your order and although we did not deliver it quick enough it was still delivered within 5 days. We do try and ensure that we deliver quickly and always advise our customers that if your order is or an urgent nature to contact us by phone to confirm the status and expected delivery dates.

Posted 8 years ago

“very late delivery. ordered on the 9/4/15 advised on a 5/10 days lead in time. Today 29/4/15, still no delivery!!!!!!!!!!!!!, I rung them twice over the last week checking on the delivery and was adviced that the transport manager Craig Rock would returm my call. still waiting for goods and a call back from him. great customer service!!!!!!!!!!!!!!”

Helpful Report

Posted 9 years ago

Thank you for your response and i am sorry about your experience. I have discussed this problem with Craig and the Transport manager Pete and it seems there's a bit of confusion and break down in communication. You order was out for delivery within the 10 days but due to logistical problems there was a small delay and we attempted to make your delivery on the 25-04-15 however this was a Saturday and your business was not able to accept it this would have been 12 days and outside of our normal delivery time scales. Unfortunately the next lorry that left to cover your area was on the Monday morning 27th however your order had not been received back at the depot in time to be loaded onto this vehicle. I have spoken to Craig and he tells me he had tried to call and left a message to update you and also that the order was being repackaged for shipping by carrier and this left the depot in the afternoon on the Tuesday 28-04-15. We are sorry that your order was not delivered within our normal times scales of up to 10 days and i intend to investigate further to find the exact cause that resulted in the delivery driver running behind. Your order should be delivered today and i can confirm that DXfreight have the tracking as out for delivery today. We have also updated your delivery address as this was missing the unit number from your original order and this may result in the carrier not being able to make the delivery. If you order does not arrive please do contact us. Once again sorry for the problems Darren

Posted 9 years ago

C&A Building Products is rated 4.8 based on 4,508 reviews