Buytec Reviews

Name: Buytec
Rating: 4.55

4.6 Rating 640 Reviews

91 %

of reviewers recommend Buytec

Company Reviews

Metrics

Info

4.6

Based on 640 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Phone:

08448707854

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s been 8 days and nothing I have tried calling them , I even left a message still nothing . At least they could refund my money. never again I am buying anything from them.”

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Posted 1 year ago

“do not buy from this company. i paid for a case 3 weeks ago and still no case or refund. this site is a scam. i have now reported this site”

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Posted 1 year ago

“Item not received cant contact url not known”

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Posted 1 year ago

“U have asked me to write a review but I haven't received my item yet.. its been over a week. It says I will receive an email for update but I have nothing yet”

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Posted 1 year ago

“Buytec didn't do very well. I ordered a Samsung charger for my Galaxy tab S2 and after a long wait, I was sent the wrong charger with no instructions on how to return/exchange it.”

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Posted 2 years ago

“Sent a generic rather than the actual model I ordered. Only charged tablet twice before it stopped working.”

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Posted 3 years ago

“Never received my order, phone line doesn’t work and they don’t respond to emails”

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Posted 3 years ago

“Unfortunately haven’t had a good experience buying from Buytec. New earphones that I purchased - delivered last week and are faulty and even after several attempts at charging they do not work. Have contacted customer service but not yet had any support in getting a replacement. Really disappointed.”

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Posted 3 years ago

“Received phone case quickly but it does not fit the phone I have, the flip case does not shut. Sent a message to buytec and after one email I stopped getting correspondence. Not happy with the after sales customer service. Still not had the problem rectified.”

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Posted 4 years ago

“Bought product and delivered with no instructions. Can't get it to work and no contact number provided. Very poor service.”

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Posted 6 years ago

“I never received my item and was refunded”

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Posted 6 years ago

Dear Stacey, your order was swiftly cancelled and refunded as the item you had ordered had fallen out of stock. We hope our prompt action enabled you to re-order elsewhere without causing any inconvenience. Please let us know if you require any further assistance via email at cs@buytec.co.uk. Kind regards, Buytec Team

Posted 6 years ago

“Still waiting 6 days later no sign of my order ???? Didn't arrive for over 10 days still not happy stick to eBay next time”

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Posted 6 years ago

“The service from Buytec has been dreadful from start to finish. There was no confirmation e-mail or order number given when I initially placed the order. The wrong product then eventually arrived and I was unable to make any contact with Buytec to discuss the problem. The telephone line was always engaged and nobody returned my answer phone message to address the problem. Terrible service.”

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Posted 6 years ago

Dear James, we are sorry that you are not completely happy with your order. Upon checking, we are happy to confirm that the correct item was shipped and the order was delivered promptly. (Order placed on 15/08/17 and delivered on 21/08/17 at 09:11am, within 5 business days as promised). Since we have not received any email communication from you we ask that you contact us by email direct at cs@buytec.co.uk so that we can offer you a prompt solution. We look forward to hearing from you so that we can assist you further with this matter. Kind regards, BUYTEC

Posted 6 years ago

“They will not answer my call of respond to my emails!!!”

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Posted 6 years ago

“I returned the goods as they were not fit for purpose. I received no acknolwedgement or refund despite numerous emails and telephone calls. I will be taking further action to recover my money. In the meantime beware of this supplier....”

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Posted 7 years ago

Dear David, your order was placed on 21/11/16 and delivered on 24/11/16, within 3 working days in line with the delivery option you selected. See proof of delivery below: Progress of your item Item: KX925845688GB via Royal Mail Signed For™ Our confirmation of delivery service with a signature on delivery Where has my item been? Latest update: Delivered to your address or a neighbour Your item with reference KX925845688GB was delivered from our KELSO Delivery Office on 24/11/16 . Thank you for using our Royal Mail Signed For™ service Proof of delivery Proof of delivery image Print Opens in new window Printed name: WHIGHAM Date: 24 November 2016, 01:09pm

Posted 7 years ago

“I have ordered a Samsung cover on 18 Oct, paid for the one day delivery... one week later no news about it. I'm disappointed. I won't buy anything on this website anymore.”

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Posted 7 years ago

Dear Aldo, a replacement order has been processed for you and is on its way. Apologies for any inconvenience caused. Regards, Buytec

Posted 7 years ago

“I ordered a gold phone case but got sent a chrome one because gold was out of stock as I have a gold phone it was just extra hassle sending it back again”

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Posted 7 years ago

Sincere apologies for this picking error, please contact us at cs@buytec.co.uk to arrange an exchange or refund of your order. Kind regards, Buytec

Posted 7 years ago

“I have made an order ... and I do not know nothing about this order I've made, no tracking number no warning no up to date, nothing at all! and I do not know what happent with my money also!”

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Posted 7 years ago

Please be advised that your payment was immediately placed into dispute by your bank. The order address was from Denmark but you asked for it to be shipped to Romania? Please contact your bank for more information. Regards, Buytec

Posted 7 years ago

“I still haven't received my item I ordered still after emailing you 3 times or received a refund! I think it's terrible service would not use again.”

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Posted 7 years ago

Dear Charlotte, tracking shows that the order was shipped on time. Can you please confirm that the order has now been received. Regards, BUYTEC

Posted 7 years ago

“Cover falling apart after one week. Very poor quality.”

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Posted 7 years ago

Dear Graeme, we have checked your order and the product you ordered was not a case. Please contact us at cs@buytec.co.uk or by phone on 0333 012 4052 in order to clarify the issue with your purchase. Regards, Buytec

Posted 7 years ago

Buytec is rated 4.6 based on 640 reviews