Buytec Reviews

Name: Buytec
Rating: 4.54

4.5 Rating 648 Reviews

90 %

of reviewers recommend Buytec

Company Reviews

Metrics

Info

4.5

Based on 648 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Phone:

08448707854

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cover falling apart after one week. Very poor quality.”

Helpful Report

Posted 8 years ago

Dear Graeme, we have checked your order and the product you ordered was not a case. Please contact us at cs@buytec.co.uk or by phone on 0333 012 4052 in order to clarify the issue with your purchase. Regards, Buytec

Posted 8 years ago

“Poor communication and disappointing product”

Helpful Report

Posted 8 years ago

Dear Anne, Your order was delivered before the estimated date. Please see tracking below: Progress of your item Item: KX925765211GB via Royal Mail Signed For™ Our confirmation of delivery service with a signature on delivery Where has my item been? Latest update: Delivered to your address or a neighbour Your item with reference KX925765211GB was delivered from our BIRCHWOOD Delivery Office on 02/08/16 . Thank you for using our Royal Mail Signed For™ service Proof of delivery Proof of delivery image Print Opens in new window Printed name: COLEMAN Date: 02 August 2016, 09:51am Regards, BUYTEC

Posted 8 years ago

“Ordered with 1-2 day delivery, took over a week, couldn't contact via phone or email”

Helpful Report

Posted 8 years ago

Dear Peter, you agreed to have this order shipped after the 26/07/16. Please kindly refer also to your order confirmation email. We have checked and your order was delivered as agreed using the selected postage method. If you have any further questions, please do not hesitate to get in touch. Kind regards, Buytec

Posted 8 years ago

“Bought a USB lead 2weeks ago and still havnt received it yet as I write this review. Very poor service. Never to buy from Buytec again. Angry Norman”

Helpful Report

Posted 8 years ago

“Never received item. No response to telephone calls. No response to e-mails. Paid by Paypal. Now complaint has been reported to Paypal Waiting to hear from Buytec.”

Helpful Report

Posted 8 years ago

Dear Janet, you have agreed to have this order shipped after the 26/07/16. Please kindly refer also to your order confirmation email. Your order will be delivered as agreed using the selected postage method. If you have any further questions, please do not hesitate to get in touch. Kind regards, Buytec

Posted 8 years ago

Tracking now shows your order has been delivered: Printed name: J.REES Date: 26 July 2016, 10:41am

Posted 8 years ago

“Cannot review a product I have not received still waiting ? G G Fox”

Helpful Report

Posted 8 years ago

“Still haven't received anything so can't give any better rating?”

Helpful Report

Posted 9 years ago

“It's been over a week roughly and I've not recieved anything...?”

Helpful Report

Posted 9 years ago

Dear Lokesh, the order was promplty shipped for you on the 18/12/15 and may have been delayed due to the additional Christmas post. Please let us know if this does not reach you soon so that we can assist you further. Regards, Buytec Team

Posted 9 years ago

“I had a problem with an order I placed with you and tried contacting you. I phoned you 4 times, left a message on your answer machine and sent you two e-mails, all trying to resolve the issue. I am still awaiting a response from you. A very dissatisfied customer. Hence, the VERY poor star rating.”

Helpful Report

Posted 9 years ago

Thank you for your review. We have checked your order and due to non payment it could not be dispatched. Please follow the instructions upon checkout in order to complete your order and we will then be able to process this for you. Please let us know if you have any further queries. Regards, Buytec Team

Posted 9 years ago

“Would like the return the item as it does work .”

Helpful Report

Posted 9 years ago

“Haven't received my order yet so can't rate your service”

Helpful Report

Posted 9 years ago

“I have never had to write a poor review before but the service from Buytec is shocking! I ordered item on 9th July but didn't receive a dispatch confirmation. I emailed them on16th July to ask for dispatch date. Apparently it was 10th July and was told that a replacement would be issued if receipt hadn't been taken in 5 working days. I didn't realise they meant another 5 working days! I tried to contact them numerous times by telephone but no answer and emails weren't acknowledged if they didn't like them! I have finally received my item (on 28th July) but I would never use this supplier again and would urge caution to anyone else. I had read some good reviews but if you should have a problem with the order, don't guarantee on receiving a fast response. Very frustrating process!”

Helpful Report

Posted 9 years ago

Dear Joanne, your order was promptly shipped on 10th July. However, when you informed us that it had not been received on time, we asked if you could kindly wait a little longer to see if it would arrive. After you again indicated that it had not been received we moved to issue you with a replacement within the agreed timescale which we understand that you have now received. Please do not hesitate to contact us if you have any further concerns. Kind Regards, Buytec Team

Posted 9 years ago

“Goods ordered 1 weekago. Payment taken from account goods still not received. Had to purchase from alternative supplier. Goods will be returned. Very disappointed.”

Helpful Report

Posted 9 years ago

Issue with customer payment, apologies for convenience. Full refund has been issued to buyer as per request! Thank you & regards, Buytec Team

Posted 9 years ago

“I would review the product if it actually turned up!! 2weeks since I ordered it and it's not here!! Ive tried to contact this company but unfortunately I have had no luck!! Do not give them your money!!”

Helpful Report

Posted 9 years ago

Your order has now been shipped, apologies again for the delay. Regards, Buytec Team

Posted 9 years ago

“Appalling. I ordered on the Sunday, the following Friday still no product despite the two-three business days specified. I have called on umpteen occasions today and there is no answer. I just want a refund so I can buy from somewhere else. Avoid at all costs.”

Helpful Report

Posted 10 years ago

Dear Luke, sincere apologies for the inconvenience but a full refund was promptly credited to your account and you were notified of the issue as soon as possible. Again, please accept our apology for this inconvenience and hope to see you again at Buytec.co.uk!

Posted 10 years ago

Buytec is rated 4.5 based on 648 reviews