Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.64

4.6 Rating 10,650 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,650 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

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Buy A Parcel 5 star review on 26th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent thank you”

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Posted 2 years ago

“The photos and therefore the description doesn't match which is very sad.”

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Posted 2 years ago

HI, We don't seem to have a record of an order that matches the details left with this review and the review is advised to have been sent from the USA. We are unsure if this review was intended for us or if this is an error. We are always happy to assist with any order issues, if you have and order with us and you would like to get in touch with our friendly team, we would be glad to help resolve any problems. Kind regards, buyaparcel customer services.

Posted 2 years ago

“Ordered a water filter never arrived, poor still have my money, said they could no longer provide Absolute useless”

Helpful Report

Posted 2 years ago

HI, Apologies about this issue with your order. I understand due to a stock issue with the supplier, we were forced to cancel and refund your order. I can see our team issued a refund several days ago and advised you we had done this, this will be returning to your original payment method. We can't say issues like this never occur but they are rare. We hope that you will still shop with us in the future. Kind regards, buyaparcel customer services.

Posted 2 years ago

“Fast delivery”

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Posted 2 years ago

“Excellent service and reviews”

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Posted 2 years ago

“Item as described, arrived promptly, very good service”

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Posted 2 years ago

“Great service, easy to order, quick to receive.”

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Posted 2 years ago

“Good shower valve, no problems except it needs to be installed the correct way up!!”

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Posted 2 years ago

“Good delivery and price. Difficult returns due to DHL, but good help from Buyaparcel customer service to get round this. Slowish refund but got there in the end. Was going to be 3 stars but on reading this have decided on 4”

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Posted 2 years ago

“Fast delivery, perfect item , thank you”

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Posted 2 years ago

“Very good price. Quick delivery. Great product.”

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Posted 2 years ago

“I have been asking whether the returned package has been credited to my account but have not received any reply. Has it now been credited or not?”

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Posted 2 years ago

HI Robin, Thanks for your review. We understand you were returning your order, as although correct and in good order it didn't fit as you hoped in your chosen setting. We don't have a record of further contact from you since arranging your return with you. However we are pleased to confirm your return was received and a refund was issued way back on 7th January. This will have returned to your original payment method. If you review your records, you should be able to confirm this has returned to your payment method. We'd like to think aside from the communications you advise you sent us recently not arriving with us, the rest of your experience shopping with buyaparcel was good, our team looked after you well and you found the returns process easy and straight forward. If for any reason you still have concerns your refund hasn't arrived with you, please do contact us on 01502 473 025 for assistance. Kind regards, buyaparcel customer services.

Posted 2 years ago

“Very good service, competitive pricing and easy ordering and prompt delivery.”

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Posted 3 years ago

“excellent service, ordered you confirmed, kept me informed of delivery time etc. Delighted with purchase, now fitted by electrican, thank you for your help. JF Nottingham”

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Posted 3 years ago

“Well pleased thanks”

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Posted 3 years ago

“Brilliant quality and come in about two to 3 to 3 weeks very happy so customer service is very good”

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Posted 3 years ago

“Price was the best I could find on the Internet. Perfect.”

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Posted 3 years ago

“Item was well packaged. Delivery was spot on. Communication was great. Will by again from this company 👍”

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Posted 3 years ago

“Easy ti use website, quick delivery”

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Posted 3 years ago

“Product as stated , service good”

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Posted 3 years ago

Buy A Parcel is rated 4.6 based on 10,650 reviews