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Burrows Motor Company Reviews

4.7 Rating 1,067 Reviews

94 %

of reviewers recommend Burrows Motor Company

Company Reviews

4.7

Based on 1,067 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Burrows Motor Company 5 star review on 16th April 2024

Burrows Motor Company 5 star review on 16th April 2024

Burrows Motor Company 5 star review on 22nd February 2024

Burrows Motor Company 5 star review on 22nd February 2024

Burrows Motor Company 5 star review on 22nd February 2024

Burrows Motor Company 5 star review on 22nd February 2024

Burrows Motor Company 5 star review on 16th January 2024

14

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I swapped my car after a year because it was too big. In that year the customer service has gone downhill fast. The sales assistant didn’t know what he was doing half the time. However the finance guy was excellent. Not looking forward to my next encounter. Bring back Darrel.”

(Burrows Toyota Sheffield) - Posted 7 months ago

Hello Mrs Nicholls - we are sorry to hear you experience with us has not been five star. Could you email us at: info@burrowsmotorcompany.co.uk so we can look into this for you.

Posted 6 months ago

“A company has a good customer service. A good cooperative team workers. thanks for your help.”

(Burrows Toyota Rotherham) - Posted 7 months ago

Hi Mr Ghilazghi - we are happy to hear your experience with us has been five star, it's all part of the service here at Burrows. Hopefully we will be seeing you again in the future.

Posted 7 months ago

“Good customer service. Brilliant”

(Burrows Toyota Barnsley) - Posted 7 months ago

Hello - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows.

Posted 7 months ago

“It was a pleasure to purchase my car from Alex at Burrows. Brilliant service and patience throughout the process. Couldnt be happier with the car and experience.”

(Burrows Mazda Sheffield) - Posted 7 months ago

Hello - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows. We will pass your comments back to Alex and the rest of the team. Hopefully we will be seeing you again in the future.

Posted 7 months ago

“Sale of car to and from me good. After sales poor as no one checked up if all fine and issue with wheel arch agreed but nobody contacted me. I had to chase it up 6 weeks later”

(Burrows Toyota Worksop) - Posted 7 months ago

Hello Mr Darwent - We are sorry to hear your experience with us has not been five star. Could you please email us on: Info@burrowsmotorcompany.co.uk so we can look into this for you.

Posted 7 months ago

“Excellent friendly efficient staff and service. Would definitely recommend.”

(Burrows Toyota Barnsley) - Posted 7 months ago

Hi Mrs Sykes - we are happy to hear your experience with us has been five star, it's all part of the service here at Burrows.

Posted 7 months ago

“Great car buying experience. Very helpful and nothing was too much trouble. Very friendly and all went smoothly.”

(Burrows Mazda Sheffield) - Posted 7 months ago

Hi Mr Longden - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows. Hopefully we will be seeing you again in the future.

Posted 7 months ago

“Good service from all the people who work there”

(Burrows Toyota Sheffield) - Posted 7 months ago

Hi Mr Crowther - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows.

Posted 7 months ago

“Both guys who we dealt with were very professional but not pushy. Very easy to talk to. Nothing was too much trouble.”

(Burrows Kia Barnsley) - Posted 7 months ago

Hello Mrs Murtagh - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows.

Posted 7 months ago

“Great communication and friendly service from Alessia. Thanks”

(Burrows Mazda Sheffield) - Posted 7 months ago

Hello Mr Jeffs - we are happy to hear your experience with us has been five star, it's all part of the service here at Burrows. We will pass your comments back to Alesia and the rest of the team. Hopefully we will be seeing you again in the future.

Posted 7 months ago

“Excellent service from Mo. Sales assistant. Was helpful and not pushy at all.”

(Burrows Toyota Rotherham) - Posted 7 months ago

Hello Mrs Brookes - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows. We will pass your comments back to Mo and the rest of the team.

Posted 7 months ago

“Excellent service”

(Burrows Toyota Doncaster) - Posted 7 months ago

Hello Mr Yadav - we are happy to hear your experience with us has been five star, it's all part of the service here at Burrows.

Posted 7 months ago

“Amazing service and the staff are so friendly.”

Posted 7 months ago

Hi Miss Cogill - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows.

Posted 7 months ago

“Excel sales experience, very knowledgeable salesman who was friendly and could not discern c enough for us. First class”

Burrows Motor Company 5 star review on 28th September 2023

Burrows Motor Company 5 star review on 28th September 2023

(Burrows Kia Barnsley) - Posted 7 months ago

Hello Mr Hepworth - we are happy to hear your experience with us has been five stars, it's all part of the service here at Burrows. We wish you many happy driving miles in your Sportage and hopefully we will be seeing you again in the future.

Posted 7 months ago

“Was well looked after by your team and am delighted with my new car and many thanks to Tracy for sorting things out for me”

(Burrows Kia Barnsley) - Posted 7 months ago

Hi Mr Broomhead - we are happy to hear your experience with us has been five star. We will pass your comments back to Tracey and the rest of the team. Hopefully we will be seeing you again in the future.

Posted 7 months ago

“Attentive and Professional service. Much more than I have experienced elsewhere!”

(Burrows Toyota Sheffield) - Posted 7 months ago

Hello Mr Machin - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows.

Posted 7 months ago

“I visited Burrows Motor company to hopefully get a new vehicle. The sales rep Warren was straight to the point of how much I wanted to spend and what I was looking for. I spotted the vehicle that I was looking for went for a test drive the conversation just flowed regarding the car and what they could offer me for my old car. If you’re looking for customer service and a non nonsense routine of a sales rep I’d highly recommend this place to get your new vehicle. It was an absolute pleasure to deal with them.”

(Burrows Toyota Worksop) - Posted 7 months ago

Hello Mr Black - we are happy to hear your experience with us has been five star. It's all part of the service here at Burrows. We will pass your comments back to Warren and the rest of the team. Hopefully we will be seeing you again soon.

Posted 7 months ago

“Sales team not even follow up about how good is the car after sales are poor all they care is asking me to join service plan which I will not happy to do so if the service could be better”

(Burrows Toyota Doncaster) - Posted 7 months ago

Hello Mr Ng - we are sorry to hear your experience with us has not been five star. We apologize for any inconvenience this may have caused you.

Posted 7 months ago

“Very professional, friendly and knowledgeable”

(Burrows Toyota Worksop) - Posted 7 months ago

Hello - we are happy to hear your experience with us has been five star, it's all part of the service here at Burrows.

Posted 7 months ago

“Can’t praise Burrows enough for the great service and support during my recent car purchase. They listened to what l wanted and went the extra mile to find the perfect car for me. All done with appreciation of the fact it was my first car purchase in 15 years ! Appreciated the excellent informative communications and and really efficient service . A great team !”

(Burrows Toyota Sheffield) - Posted 8 months ago

Hi B Bennion - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows. Hopefully we will be seeing you again in the future.

Posted 8 months ago

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Burrows Motor Company is rated 4.7 based on 1,067 reviews